The ”Not Boring” customer experience podcast that you will actually want to listen to after work hours.

Press One Podcast
Claim This Podcastby sclemonds
Podcast Authority
Beta
Podcast Overview
The ”Not Boring” customer experience podcast that you will actually want to listen to after work hours.
Language
🇺🇲
Publishing Since
9/24/2024
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Podcast Authority
Beta
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Recent Episodes

October 31, 2025
Press One for Pat Greco
Steve and Shannon are back with a lively catch-up and a double dose of “Low-Hanging Fruit” on AI before teasing an interview with local business leader Pat Greco about a new St. Charles development (and a little Northwestern Wildcats banter). (36:30) Pat, a key figure in the Foxhaven Square project in St. Charles. They discuss Pat's background in the family business, the vision behind the Foxhaven Square development, and its potential impact on the community. The conversation highlights the importance of family values, perseverance, and the excitement surrounding the new mixed-use space that aims to enhance the local economy and provide a vibrant gathering place for residents.

October 1, 2025
Press One for Pam Marsh
In this episode, Steve and Shannon Clemonds discuss their busy lives, including Shannon's return to wedding planning after nine years, a neighborhood rodeo party, and the impact of AI in movies. They also share their fall bucket list and thoughts on the polarizing nature of politics. Steve welcomes Pam Marsh, Vice President of Sales at Udemy, to discuss the importance of continuous learning and development in organizations. They explore how learning drives personal growth, organizational performance, and innovation. In our conversation we talked about how the best organizations don’t chase the “next big thing” for the sake of it. Instead, they listen with intent, solve what truly matters, and build trust that keeps customers coming back—and even attracts new ones.

September 12, 2025
Press One for NICE’s Massive Moment
In this episode of the Press One Podcast, host Steven Clemonds discusses significant developments in the customer experience sector, including the launch of the iPhone 17, a major donation to the University of Illinois, and the acquisition of Cognigy by NiCE. He highlights the importance of these events for both the tech industry and customer experience, emphasizing NICE's leadership in the Gartner Magic Quadrant. The episode concludes with a positive outlook for the future of NICE and its customers.
37 total episodes available
Recent guests on Press One Podcast
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Sheri Shaw Leavens
Guest
Chris Irwin-Dudek
Guest
Scott Russell
Guest
Dan Belanger
Guest
Andy Bollinger
Guest
Deep-dive analytics for Press One Podcast
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is Press One Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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