The Intersection of Customer Centricity and Data Centricity with Mike Cozart of Concreit
In this episode, Mike Cozart shares his journey in product management. From fintech and telecom to investment banking and venture capital, he’s seen it all. He explains how working at Amazon differs from smaller companies. Mike also dives deep into user interviews and planning the roadmap. Finally, he comments on customer centricity, data centricity, and where they intersect.
Time Stamped Show Notes
Getting into product [01:26]
Changing roles within one company [01:34]
Prioritizing projects [03:27]
Bigger vs smaller companies [07:37]
Roadmap [11:24]
Data and customer centricity [17:40]
Advice for aspiring product leaders [27:30]
Product Chats is brought to you by Canny (https://canny.io/). Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
Get your free Canny account today (https://canny.io/).
Stay Connected!
Twitter (https://twitter.com/cannyHQ)
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LinkedIn (https://www.linkedin.com/company/cannyhq/)
7 Mar 2023
Increasing NPS As A Product Manager with Amanda Laferriere of C2FO
When Amanda was getting her Master’s in engineering, she felt product management calling her. She just didn’t know the name of it yet. She gravitated towards a role where she could lead people, processes, tech, and marketing.
Since then, she’s boosted NPS from 30 to 71, built a community, hired a diverse team, and learned how to retain top talent. She’s sharing all of that in our latest Product Chats episode!
Time Stamped Show Notes
Getting into product [00:59]
Interviewing customers [01:56]
Deciding when to fail [06:16]
Eliminating the fear of failure [07:08]
Measuring NPS from beginning to end [09:43]
Building a community [17:14]
Diversity [19:11]
Retaining talent [27:45]
Advice for aspiring product leaders [29:05]
Top product management books [30:06]
Product Chats is brought to you by Canny (https://canny.io/). Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
Get your free Canny account today (https://canny.io/).
Stay Connected!
Twitter (https://twitter.com/cannyHQ)
Facebook (https://www.facebook.com/cannyio)
LinkedIn (https://www.linkedin.com/company/cannyhq/)
1 Mar 2023
Building Your MVP with Bill Sherby of Havenly
Bill Sherby started his career in advertising. After exploring analytics, data science, and product development, he found his passion in product management. He shares his career story, explains how he consistently delights his customers, sets his team up for success, and prioritizes his projects. Let’s dive in!
Time Stamped Show Notes
Getting into product [00:37]
Delighting customers [04:16]
Team structures [06:34]
Prioritizing [09:49]
Defining minimum viable product [16:26]
Advice for aspiring product leaders [19:28]
Product Chats is brought to you by Canny (https://canny.io/). Over 1,000 teams trust Canny to help them build better products. Capture, organize, and analyze product feedback in one place to inform your product decisions.
Get your free Canny account today (https://canny.io/).
Stay Connected!
Twitter (https://twitter.com/cannyHQ)
Facebook (https://www.facebook.com/cannyio)
LinkedIn (https://www.linkedin.com/company/cannyhq/)
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14 ratings
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