Product For Humans | The Practice of Product IRL!
Claim This Podcastby Christa Hill & Renee Matsalla | Co-Founders of Tacit Edge Product Leadership
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Podcast Overview
<p>Product for Humans is the podcast where AI meets real life.</p><p>Hosted by <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/christajhill/" target="_blank">Christa Hill</a> and <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/rmatsalla/" target="_blank">Renee Matsalla</a>, co-founders of <a rel="noopener noreferrer nofollow" href="https://tacit-edge.com/" target="_blank">Tacit Edge</a>, the show is part deep conversation with people doing remarkable work in AI, ethics, and leadership, and part honest processing of what we're seeing on the ground every single week.</p><p></p><p>Some episodes feature guests who are challenging how we think about everything from decolonizing AI to workforce transformation. Others are just us, talking through what we're learning, what surprised us, and what we got wrong.</p><p></p><p>This is not a hype show. There are no predictions about the singularity. No breathless takes on the latest model release.</p><p></p><p>This is a show about what it actually looks like to lead, build, and make decisions when the tools are changing faster than the playbook. We talk about AI literacy, product thinking, organizational design, trust, bias, and what it means to adopt responsibly when there is no instruction manual.</p><p></p><p>If you are a leader, a founder, someone navigating AI for your team or your career, or just a curious human trying to make sense of all of this, you are in the right place.</p><p></p><p>New episodes drop regularly. </p><p>Find us at <a rel="noopener noreferrer nofollow" href="http://pfh.riverside.com" target="_blank">pfh.riverside.com</a>.</p>
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Publishing Since
4/10/2024
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Recent Episodes
June 7, 2026
What if your AI strategy is making your team faster, but not actually smarter?
<p>In this episode of The Learn-It-All™ Podcast, Damon Lembi sits down with Christa Hill, Co-Founder of Tacit Edge and Learnit's Chief AI Learning Officer, to unpack why so many leaders, teams, and organizations are still using artificial intelligence at what Christa calls "brochure-level." Playing around with ChatGPT, Copilot, Claude, or Gemini might feel like progress, but real AI literacy starts when you stop treating AI like a shortcut and start using it to rethink strategy, decision-making, team workflows, and business value.<br /><br />Christa explains why most people are still operating at a grade three or four level of AI literacy, why productivity wins eventually cap out, and why leaders cannot keep approving AI tools they do not understand. She also breaks down one of the biggest mistakes companies are making right now: banning AI and accidentally pushing employees into risky "shadow AI" behavior. As Christa puts it, organizations do not have AI problems. They have very human problems surrounding the technology.<br /><br />Because AI may have more IQ points than us, but it does not have our judgment, empathy, lived experience, or what Christa calls "your proprietary data set."<br /><br />What You'll Learn:<br />What "brochure-level" AI use is, and why surface-level productivity hacks are not enough<br />Why Christa calls ChatGPT "Captain Confidence," and the final 30% only you can add<br />How to avoid wasting money on AI adoption by solving one or two business problems first<br />Why productivity wins cap out without connection to team goals and business strategy<br />How meeting transcripts and AI can surface trends, risks, and new opportunities<br />Why banning AI tools may be one of the riskiest moves a company can make<br />The true human advantage: your judgment, empathy, context, and proprietary data set<br /><br />In This Episode:<br />00:00 Episode preview and introduction<br />01:22 Why Copilot doesn't make you AI literate<br />03:03 The mistake self-taught AI users keep making<br />08:16 The "Captain Confidence" problem with ChatGPT<br />10:30 Why most people are still at a grade three AI level<br />14:12 Productivity wins are not an AI strategy<br />16:52 How one team bought back time with AI literacy<br />19:09 Why your team needs "game one days"<br />23:15 Why AI literacy makes people less afraid of being replaced<br />24:25 Technical debt explained for non-technical leaders<br />27:01 Why every meeting should become usable data<br />28:52 The "yes, and" exercise that kills bad brainstorming<br />31:45 Why people don't have their best ideas on command<br />33:41 How leaders can capture ideas before they disappear<br />38:21 AI is a mirror, so what is it exposing?<br />39:37 Why Christa doesn't buy the AI replacement panic<br />42:18 The question every leader should ask AI but probably won't<br />45:13 Why banning AI might be your riskiest move<br />54:09 The executive AI questions leaders are afraid to ask<br />57:18 Smash or pass: the AI tools Christa actually recommends<br />01:01:41 The human advantage AI can't copy<br />01:03:21 How to know when you need real AI education<br /><br />About Christa Hill: Christa Hill is the Co-Founder of Tacit Edge and Chief AI Learning Officer at Learnit. With more than 20 years in technology, product management, and business transformation.<br /><br />Connect: Christa on LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/christajhill/" target="_blank">https://www.linkedin.com/in/christajhill/</a> <br />Tacit Edge: <a rel="noopener noreferrer nofollow" href="https://tacit-edge.com/" target="_blank">https://tacit-edge.com/</a> <br />Learnit: <a rel="noopener noreferrer nofollow" href="https://www.learnit.com" target="_blank">https://www.learnit.com</a> <br />Follow Learnit on LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/company/learn-it/" target="_blank">https://www.linkedin.com/company/learn-it/</a><br /></p>
May 5, 2026
Debug Your Source Code - Understanding Decolonized AI
<p>What if the biggest bug in AI isn't in the algorithm? What if it's in us?</p><p></p><p>In this episode, I sit down with Christian Ortiz, Afro-Indigenous decolonial social scientist, technologist, and creator of Justice A.I. GPT, the first AI system built on a decolonial framework. We go deep on what decolonization actually means (explained like you're five), why AI is essentially a mirror of our inherited biases, and how tools like Justice AI are turning that mirror into a feedback loop that helps us do better.</p><p></p><p>Christian's story is wild. From growing up in LA and New Jersey, to walking out of a corporate discrimination case, to beta testing ChatGPT in 2022 and immediately spotting the bias problem, to building his own AI that doesn't just flag what's wrong but walks you through how to fix it with empathy and emotional intelligence.</p><p></p><p>We talk about what bias is actually costing organizations (hint: it's millions), why HR teams need tools like this more than ever, and why "ethical AI" and "decolonized AI" might just be the same conversation.</p><p></p><p>Plus, we play Smash or Pass with AI tools. Christian has opinions. Strong ones.</p><p></p><p>This one is heavy, hopeful, and deeply human. If your last episode was "We Built This Mess," this one is about what we do about it.</p><p></p><p>Chapters</p><ul><li>00:00 Introduction to Christian Ortiz</li><li>16:52 Decolonization and Its Impact</li><li>28:00 The Role of Bias in AI</li><li>33:30 Ethical AI and Its Impact</li><li>49:35 AI Tools and Their Impact</li><li>54:50 Accessing and Working with AI</li></ul><p></p><p><b>LINKS:</b></p><p>Justice AI Website: <a rel="noopener noreferrer nofollow" href="http://justiceaigpt.ca" target="_blank">justiceaigpt.ca</a></p><p>Christian Ortiz on LinkedIn: <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/modatlasmedia/" target="_blank">https://www.linkedin.com/in/modatlasmedia/</a></p><p>Mod Atlas Media: <a rel="noopener noreferrer nofollow" href="https://justiceaigpt.ca/modatlasmedia" target="_blank">https://justiceaigpt.ca/modatlasmedia</a></p><p></p><p><b>ABOUT YOUR HOST:</b></p><p>Christa Hill is the founder of Tacit Edge Inc. and creator of Product for Humans. She teaches product management as a leadership discipline and helps organizations adopt AI with confidence, not fear. Learn more at <a rel="noopener noreferrer nofollow" href="http://tacit-edge.com" target="_blank">tacit-edge.com</a>.</p><p></p><p><b>CONNECT:</b></p><p>Website: <a rel="noopener noreferrer nofollow" href="http://tacit-edge.com" target="_blank">tacit-edge.com</a></p><p>Email: <a rel="noopener noreferrer nofollow" href="mailto:info@tacit-edge.ca" target="_blank">info@tacit-edge.ca</a></p><p>LinkedIn: <a rel="noopener noreferrer nofollow" href="http://linkedin.com/in/christahill" target="_blank">linkedin.com/in/christahill</a></p>
February 13, 2026
We Built This Mess: AI, Power, and the Human Cost of Moving Fast With Katrina German
<p>AI is changing everything, but the real crisis is trust, and leaders are not measuring the human cost.</p><p></p><p>In this 2026 episode of <b>Product for Humans</b>, <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/christajhill/">Christa Hill</a> goes deep with <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/katrinagerman/">Katrina German</a>, one of Canada’s clearest voices on ethical digital leadership.</p><p>They start with what sparked Katrina’s recent media coverage: AI-enabled harassment and the rise of synthetic sexualized imagery used to silence women online. From there, the conversation zooms out to a bigger question: how did we go from early internet guardrails to today’s “terms of service as consent” reality, and what does that mean for Canadians trying to lead through platform power, misinformation, and fragile digital infrastructure?</p><p>Then they shift to the human side. Katrina names the thing many leaders feel but cannot articulate: <b>technostress</b>. They talk boundaries, organizational clarity, and why leaders in 2026 have one job above all else: rebuilding trust.</p><p>They wrap with a fast, fun “Smash or Pass” round on AI self-regulation, unenforced principles, and the myth that we are “too early” to govern.</p><p></p><h3>What we cover</h3><ul><li>Why AI-generated sexualized imagery is being used to silence women online, and why platforms cannot shrug it off as “user responsibility”</li><li>The media problem: whose voices get airtime, and what it costs when expert women get clipped to one sentence</li><li>A practical solution for journalists and experts: <a target="_blank" rel="noopener noreferrer nofollow" href="https://informedperspectives.org/"><b>Informed Perspectives</b></a>, a network that helps match media with expert women</li><li>Regulation memory loss: what Canadians already regulated well (and why we stopped pushing for the same accountability in social platforms)</li><li>Platform power vs public interest: why commercial incentives are not the same as societal stewardship</li><li>Canada’s opportunity moment: and why “building our own” is back on the table</li><li>The human cost of constant change: technostress, burnout signals, and what leaders are asking people to carry</li><li>What leaders must prioritize in 2026: <b>trust as a strategic pillar</b>, not a brand value</li><li><b>Smash or Pass</b> lightning round: self-regulation, terms of service, “responsible AI” without enforcement, and leadership literacy</li></ul><p></p><h3>Guest</h3><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.katrinagerman.com/"><b>Katrina German</b></a> is the Founder and CEO of <b>Ethical Digital</b>. Her work focuses on ethical digital leadership, trust, and helping organizations build human-centered digital strategy with real accountability.</p><p></p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.katrinagerman.com/">https://www.katrinagerman.com/</a></p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.ethicaldigital.ca/">https://www.ethicaldigital.ca/</a></p><p><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/katrinagerman/">https://www.linkedin.com/in/katrinagerman/</a></p><p></p><p><b>Chapters</b></p><p>00:00 Introduction and Context of the Conversation</p><p>07:27 The Mess We Built: Regulation and Technology</p><p>26:00 The Human Cost of Not Measuring</p><p>26:58 Navigating Emotional Responses in a Digital World</p><p>28:29 The Importance of Self-Care in Tech</p><p>30:19 Understanding Techno Stress and Burnout</p><p>32:35 Strategies for Managing Tech Overload</p><p>36:49 The Future of AI: Integration or Opt-Out?</p><p>39:13 Building Trust in the Age of Technology</p><p>44:14 The Role of Ethics in AI Development</p>
22 total episodes available
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- What is Product For Humans | The Practice of Product IRL!?
<p>Product for Humans is the podcast where AI meets real life.</p><p>Hosted by <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/christajhill/" target="_blank">Christa Hill</a> and <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/rmatsalla/" target="_blank">Renee Matsalla</a>, co-founders of <a rel="noopener noreferrer nofollow" href="https://tacit-edge.com/" target="_blank">Tacit Edge</a>, the show is part deep conversation with people doing remarkable work in AI, ethics, and leadership, and part honest processing of what we're seeing on the ground every single week.</p><p></p><p>Some episodes feature guests who are challenging how we think about everything from decolonizing AI to workforce transformation. Others are just us, talking through what we're learning, what surprised us, and what we got wrong.</p><p></p><p>This is not a hype show. There are no predictions about the singularity. No breathless takes on the latest model release.</p><p></p><p>This is a show about what it actually looks like to lead, build, and make decisions when the tools are changing faster than the playbook. We talk about AI literacy, product thinking, organizational design, trust, bias, and what it means to adopt responsibly when there is no instruction manual.</p><p></p><p>If you are a leader, a founder, someone navigating AI for your team or your career, or just a curious human trying to make sense of all of this, you are in the right place.</p><p></p><p>New episodes drop regularly. </p><p>Find us at <a rel="noopener noreferrer nofollow" href="http://pfh.riverside.com" target="_blank">pfh.riverside.com</a>.</p> - How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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