Join Dr. Charles Chaffin and Dr. Brad Klontz as they dive deep into the psychology of financial planning. This podcast, designed for practitioners, is based upon their most recent book and provides actionable insights for advisors to know and serve their clients better.
Beyond Risk Tolerance: Dr. John Grable on Investor Behavior, Financial Psychology, and the MRI Comfort with Risk™ Model
Traditional risk assessments have been part of financial planning for decades but do they really tell advisors how clients will behave when markets become uncertain? In this episode, Dr. Charles Chaffin sits down with Dr. John Grable, one of the world's leading researchers in financial risk tolerance, investor behavior, and financial psychology, to explore a deeper question: What does it really mean for a client to be comfortable with risk? Dr. Grable has spent more than 30 years studying how...
29 Apr 2026
The Future of Financial Planning (Spoiler: Clients Are Still Human)
Dr. Charles and Dr. Brad kick things off by tackling one of the toughest questions advisors face: which clients are the most challenging and why. From there, they unpack key ideas from their new book, exploring how financial psychology continues to shape client behavior in ways advisors can’t ignore. They close with a forward-looking conversation on the future of the profession, including the growing role of AI and why, despite all the technological change, human needs and human biases aren’t...
24 Feb 2023
Investor FOMO...and what advisors can do about it
Dr. Charles and Dr. Brad open the show talking about FOMO and how it can impact a client's risk profile as well as their communication with their advisor. They then talk about ways that advisors can plan for and respond to FOMO both during and in the beginning of the client-planner relationship.
27 Jan 2023
What Every Financial Planner should know about Goals
Dr. Charles and Dr. Brad begin the show by talking about motivation and how it impacts client behavior. They then outline 4 things every planner should know about both setting goals as well as ways of helping clients stay focused on their goals (and the client-planner relationship). As usual, they sprinkle-in some bad jokes throughout the episode.
17 Nov 2022
What are your clients learning from you?
Dr. Charles talks about the importance of understanding and responding to clients' various learning styles. He then walks through each of them and perhaps most importantly, what a planner can do to accommodate the learning style of each client whether in-person or video chat.
14 Jul 2022
How to get your client to take action
Dr. Charles and Dr. Brad talk about the steps that advisors can take to get their current clients to go from inaction to action, whether it is make a decision, adopt a financial plan, or adjust their behaviors so they are consistent with their plan. They also talk about tools and techniques to use with new clients so they do not "get stuck" in their current relationship with you, their financial planner.
8 Jul 2022
Behavioral finance is boring
Dr. Charles and Dr. Brad talk about the usefulness (and lack thereof) of behavioral finance as it relates to financial planning practice. They then dive into several of the biases and heuristics that they see as most relevant to a practitioner and how each can be applied in practice.
17 Jun 2022
Helping our clients (and ourselves) through this Bear Market
Dr. Charles and Dr. Brad discuss 7 ways advisors can help their clients through this difficult market, including steps that financial planners can take to care for themselves and make the most our of this challenging time in the market. The conversation meanders from zombies to dogs to new initiatives related to the Psychology of Financial Planning.
2 Jun 2022
Financial Instincts
Dr. Charles and Dr. Brad open the show discussing how clients know what to do for the most part...but still don't do it (they even cite some interesting research related to prostitutes and health education!). They then discuss how advisors can help their client's make better decisions that are consistent with their short and long-term financial goals.
25 May 2022
Introduction to the Psychology of Financial Planning podcast
Dr. Charles and Dr. Brad introduce the podcast and how it can be beneficial to practitioners in their everyday work with clients. They also talk about which of their attire is most appropriate when recording a podcast episode.
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