Cracking the Code to Brilliant Support.
We are two women in business who spend a LOT of time talking about quality services and processes in the disability space. We don't sugar coat things so this is going to be a really open space to talk about issues that are important, in a way that gives clarity and makes room for questions.
If you're in the disability space as a provider, a business, an independent worker or a PWD - join us and be a part of the conversation.
🎙️Episode 7 - Online Debates: From Dumpster Fire to Dialogue
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.
In this episode, Kim and Kristie talk about the state of online discourse...how did we go from dialogue to dumpster fire so quickly and what is it costing us all.
Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.
Get in touch with Kristie and join her Community of Practice: office@ontrackinvestigations.com.au
Jump into Sparks Academy with Kim: https://sparksacademy.com.au
Email us: hello@qualitypod.com.au
🎧 Tune in now and join us on this exciting quest for quality!
#NDISprovider #DisabilitySector #QualityQuestPod #OnTrackInvestigations #SparksAcademy
25 Feb 2025
🎙️Episode 6 - Organisational Structures & Communication
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.
In this episode, Kim and Kristie talk through the structures that are needed to help an organisation run smoothly - complaints and all.
Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.
Get in touch with Kristie and join her Community of Practice: office@ontrackinvestigations.com.au
Jump into Sparks Academy with Kim at https://sparksacademy.com.au
🎧 Tune in now and join us on this exciting quest for quality!
#NDISprovider #DisabilitySector #QualityQuestPod #OnTrackInvestigations #SparksAcademy
19 Dec 2024
🎙️Episode 5 - Ending Client Relationships
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.
In this episode, Kim and Kristie talk through ending client relationships. There are MANY reasons that this can occur and a variety of ways to manage the process.
Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.
🎧 Tune in now and join us on this exciting quest for quality!
#NDISprovider #DisabilitySector #QualityQuestPod
9 Dec 2024
🎙️Episode 4 - Delivering Feedback
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.
In this episode, Kim and Kristie discuss delivering feedback to staff members. Why you shouldn't avoid it, how to do it and why it's feels so scary.
Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.
🎧 Tune in now and join us on this exciting quest for quality!
#NDISprovider #DisabilitySector #QualityQuestPod
3 Dec 2024
🎙️Episode 3 - Professional Boundaries
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.
In this episode, Kim and Kristie explore Professional Boundaries. What are they, where are they and how to come back if you've breached them .
Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.
🎧 Tune in now and join us on this exciting quest for quality!
#NDISprovider #DisabilitySector #QualityQuestPod
25 Nov 2024
🎙️Episode 2 - Difficult Conversations
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.
In this episode, Kim and Kristie explore the sometimes daunting topic of Difficult Conversations. Expect a mix of practical tips, banter, and plenty of “we’ve been there too” moments.
Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.
🎧 Tune in now and join us on this exciting quest for quality!
#NDISprovider #DisabilitySector #QualityQuestPod
20 Nov 2024
🎙️ Welcome to the very first episode of Quality Quest Pod!
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors.
In this first episode, Kim and Kristie explore the key challenges providers face today and share candid insights from their own experiences working in the field.
From navigating complex regulations to fostering meaningful change in workplaces, this episode is packed with relatable stories, actionable tips, and a good dose of humour.
Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.
🎧 Tune in now and join us on this exciting quest for quality!
#PodcastLaunch #DisabilitySector #QualityQuestPod
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Spotify
5.0 / 5
2 ratings
Podcast Authority Score: 21 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
28
Social presence
0
YouTube
0
Engagement
32
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