Welcome to Queensland Tourism Talks, your ultimate podcast channel dedicated to strengthening Queensland's position as a world-leading tourism destination.
Explore how to elevate your business and create exceptional experiences for everyone in Queensland tourism.
From game-changing insights and strategies, to funding, resources and success stories... we've got you covered.
Publisher
Queensland Government - Department of Tourism and Sport
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “You need to be aware that everyone experiences things differently.” In this episode, Bridie McKim is joined by Naomi Miles and David Elliot from Australian Ages of Dinosaurs to discuss creating inclusive services, products, and experiences for people with non-visible disabilities. The team discusses the ...
22 Sept 2023
Inclusive recruitment in tourism
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. "People with disability want to succeed and have careers just like everyone else." Ben Pettingill and Bridie McKim are joined by Steph Agnew, who is blind and an inclusion consultant, to discuss inclusive recruitment within the tourism industry. The team discusses the benefits of hiring people with disab...
15 Sept 2023
Impact of universal design in tourism
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “Universal design is that methodology that caters for so many people, globally.” Ben Pettingill is joined by Zack Alcott from Get Skilled Access and Bianca Bassett, an inclusion consultant who uses a wheelchair, also from Get Skilled Access, to discuss the seven principles of universal design. ...
12 Sept 2023
Welcoming visitors with a service animal
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “Talk to me like you would anyone else.” In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Rory Douglas, a blind guide dog user, to discuss visitors with guide, hearing, and assistance animals. The team explores the role of assistance animals, the importance of their acces...
6 Sept 2023
Understanding the experiences of tourists with disability
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “You’re going to open up the doors to 20% more of the population by putting accessibility and inclusion at the forefront.” In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Michael Hughes, a wheelchair user, to discuss what makes tourism accessible for them and how tourism operato...
29 Aug 2023
Experiences of accessible tourism providers – Dreamworld case study
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive. “Consultation is really the key… and changes don’t need to cost the earth.” In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Chantel MacLachlan, the head of operations at Dreamworld on the Gold Coast to learn from her experiences. The team discusses the importance of consultati...
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