Quickfires by Learner Mobile provides skills, best practices, and stories targeted for leaders of learners. Thought leaders Sheryl Porter and Mike Thompson share their experiences supporting the learning, education, and training needs of many of the world's most admired companies and institutions. Quickfires is brought to you by Learner Mobile, the learning experience platform that delivers the right information at the perfect time so learners can win the day. To simply develop everyone in your organization and start your free trial of Learner Mobile, go to learnermobile.com
Creating an Accountability Culture: What’s Love Got to Do With It?
Cultivating an effective organizational culture is a complex and intricate task. It involves balancing elements that at first glance, may seem contradictory - love and accountability. In this podcast episode, Sheryl Porter and Mike Thompson explore this dynamic balance and offer valuable insights on fostering a high-performance culture, imbued with empathy and accountability. Quickfires is brought to you by Learner Mobile, the learning experience platform that delivers the right information a...
19 Jul 2023
A Quickfires Extra: August, The NEW Reset Month.
I want to express our gratitude to all our listeners. August, the "check yourself before you wreck yourself" month, is a great time to reach into the Quickfires vault. Whether you're a long-time listener or new to the podcast, I encourage you to check out our four-part series on Emotional Intelligence. It's a valuable resource that I genuinely believe will provide you with the information and inspiration to cultivate mutually beneficial relationships in your life. Emotiona...
15 May 2023
Avoid Mediocrity Through a Life Imbalance
If you're striving to lead a perfectly balanced life, this may not be the podcast you want… but it may be the podcast you need. In this thought-provoking episode, Sheryl and Mike challenge conventional wisdom and discuss how orienting toward an intentional imbalance can break passionless mediocrity and create a fulfilling, extraordinary life . And when you really look closely, you’ll find it’s not trying to balance the things that are pulling at us every day. It’s act...
26 Apr 2023
Leading With Grit Part 2: Fire Fuels the Mule
Developing grit can help us pursue personal and professional goals despite what the universe may throw our way. In the second part of our podcast series on Leading with Grit, Sheryl and Mike discuss how passion fuels perseverance and that tenacity is a key component in building a grittier mindset. And because we love a great alliteration, stick around to hear about what 'the well' represents. Referenced in this episode: Tough Times Create Strong Men video. Heifer Internatio...
12 Apr 2023
Leading With Grit Part 1: Grit Matters
Individuals with grit are better at overcoming obstacles and sticking to their goals than those who lack perseverance and passion. In part 1 of our two-part series dedicated to leading with grit, Sheryl and Mike explore what grit is, why it matters, how you can cultivate it in your life, and why gritty people are happier. Referenced in the episode: Learn more about Dr. Angela Duckworth and her work on the topic of grit here and check our her Grit Scale. Tom Brady soundby...
23 Mar 2023
Customer Service: Guide, Delight, Celebrate and (sometimes) Rescue.
When you focus on your customers – internal and external – you understand what they really need and how it connects to how you can best support them. Sheryl and Mike discuss an approach that will help you anticipate needs, provide creative and appropriate solutions, overcome challenges and add value . When you do that, customers aren’t just satisfied, they’re grateful. And they don’t just come back – they bring others with them. Click here to learn more about the history and conce...
15 Mar 2023
Emotional Intelligence Part 4: Putting EI in Action
The connect component of the EI model represents how we interact with others, and it comes into play every time we engage with others. Basically, it’s our emotional intelligence in action. It’s the culmination of acting on good reflection and detection skills. Being effective at connecting means: You are capable of developing and growing mutually beneficial relationships.You can move past biases and hold people in the highest regard.You can flex your communication to be in s...
3 Mar 2023
Emotional Intelligence Part 3: Becoming a Social Detective
Becoming the next Sherlock Holmes of EI means you’ll have to be pretty good at picking up on subtle and not-so-subtle clues of others. Being effective at detecting means: You can accurately identify the emotions of others by properly interpreting the verbal and non-verbal clues they’re providing.You have a better understanding of the impact that existing social or cultural networks, or circumstances have on a situation and can grasp the motivations behind their emotions. In part 3 of o...
15 Feb 2023
Emotional Intelligence Part 2: Let's Talk About Me!
Having an accurate understanding of yourself is the first step in becoming emotionally intelligent. Being effective at reflecting means: You can accurately identify, understand and trust your emotions and feelings.You can self-manage by regulating your behavior. In part 2 of our Emotional Intelligence Series, we distinguish the difference between emotions, feelings and behaviors, introduce the spectrum of emotions, and provide pro-tips on how to trick your primitive br...
8 Feb 2023
Emotional Intelligence Part 1: The Secret Sauce to Success
Regardless of our intellect, if we’re unaware of our behavior and lack the social prowess to bond with colleagues, we will inevitably experience setbacks. Being emotionally intelligent involves identifying and managing emotions during interactions and then using this knowledge to form healthy relationships with others. In part 1 of our Emotional Intelligence Series, we define EI, discuss the benefits and introduce a model that will start (or propel) you on a path of growing your emotional in...
1 Feb 2023
Change Leadership Part 2: Making It Easy to Move Through the Messy
The overall success of any initiative depends on how well you, the Change Leader, paves the way and navigates the wide range of emotions and behaviors during each phase of the change process. In our second episode dedicated to Change Leadership, Sheryl and Mike share how the right mindset can affect others during the process and help you keep it between the ditches and dodge the potholes. Quickfires is brought to you by Learner Mobile, the learning experience platform that deliver...
16 Jan 2023
Change Leadership Part 1: Making It Easy to Move Through the Messy
Does the idea of change make you cringe just a little? Don’t worry, that’s totally normal. To many, change is a process shrouded in mystery and cloaked with uncertainty and disruption. In part one of this two-part podcast series dedicated to Change Leadership, Sheryl and Mike share that with the right heart and the right mindset, you can effectively lead the charge and move through the messy. Referenced in the episode: Learn more about Dr. Elisabeth Kübler-Ross and The Change Curve. Quickf...
2 Jan 2023
Introducing "Quickfires by Learner Mobile"
Quickfires by Learner Mobile provides skills, best practices, and stories targeted for leaders of learners. Thought leaders Sheryl Porter and Mike Thompson share their experience supporting the learning, education, and training needs of many of the world's most admired companies and institutions. Quickfires is brought to you by Learner Mobile, the learning experience platform that delivers the right information at the perfect time so you can win your day. To simply develop ...
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