Real Talk Payments

About Real Talk Payments

Real Talk Payments gets to the heart of what matters in payments - stripping away filters, cutting through buzzwords, and grounding every conversation in real expertise and experience. Pagos delivers candid discussions that educate, challenge assumptions and spotlight the realities every payments professional needs to understand. It’s bold, transparent, and made for those who want substance over hype.

Publisher

Pagos

Category

business

Language

en

Explicit

No

First episode

7 Feb 2026

Latest episode

28 Oct 2026

Latest episodes

9 of 9 episodes have a transcript.

1. 

   28 Oct 2026TRANSCRIPT

   Where Payments and Marketing Collide

   Host Kapil Mokhat interviews David Newell, VP of Growth at LastPass, and Albert Drouart, Co-Founder of Pagos, exploring how payment failures undermine marketing success and impact subscription revenue.

2. 

   19 Oct 2026TRANSCRIPT

   When Payments Hype Meets Reality

   Host Kapil Mokhat interviews payments veteran Steve Klebe about the disconnect between payments industry hype and actual innovation value.

3. 

   1 Sept 2026TRANSCRIPT

   Payments is Not Just Infrastructure

   Host Kapil Mokhat interviews Oura Ring's Brian Wey and Discord's Adam Hollenberg about payments' evolution beyond infrastructure, revealing enduring challenges and strategic insights.

4. 

   10 Jun 2026TRANSCRIPT

   Payments in the AI Era

   Host Kapil Mokhat interviews Julie Ferguson and Pagos co-founders Klas Bäck and Albert Drouart about how AI reshapes payments and fraud operations, demanding new skills and workflows.

5. 

   8 May 2026TRANSCRIPT

   Why Payment Optimization Is a Discipline, Not a Project

   Host Kapil Mokhat interviews Pagos co-founders Klas Bäck and Albert Drouart about why payment optimization is an ongoing discipline, not a one-time project.

6. 

   24 Mar 2026TRANSCRIPT

   Unbundling Payments in the Agentic Era

   Host Kapil Mokhat interviews Albert Drouart, Colin Luce, and James Armstead about the future of payments infrastructure, exploring merchant control, data ownership, and AI's role in commerce.

7. 

   12 Mar 2026TRANSCRIPT

   The BIN Madness in Payments

   Host Kapil Mokhat interviews Grace Greenwood and Andy Barker from Pagos about the critical shift to 8-digit BINs and its impact on payments strategy.

8. 

   17 Feb 2026TRANSCRIPT

   AI in Payments: Hype vs. Reality

   Host Kapil Mokhat interviews Klas Back and Albert Drouart, exploring AI's true impact on modern merchant payment stacks and operational efficiency.

9. 

   7 Feb 2026TRANSCRIPT

   The Dark Arts of Payments: Decoding Declines, Downgrades, and Hidden Costs

   Host Kapil Mokhat interviews Andy Barker, Albert Drouart, and Matt Wagner to decode hidden payment declines, downgrades, and costs.

Inside a recent episode

Where Payments and Marketing Collide

Published 28 Oct 2026 · Transcript excerpt

[…] Before we get into our lightning round, it'd be sad if we didn't cover AI a little bit here, especially since we talk about experimentation a little bit. David, you said AI does in an hour what two data scientists do in six months these days. So just advice for our payments teams that are listeners. […]

Who has been a guest on Real Talk Payments

Names identified in recent episode analyses. Showing up to five guests.

• David Newell
• Albert Drouart
• Steve Klebe
• Brian Wey
• Adam Hollenberg

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

1 ratings

Contact Real Talk Payments

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Real Talk Payments