Hear hair experts Mirella Manelli and Yadira Munoz have honest, real, and unfiltered conversations. Tune in for new episodes about hair, life, and everything super random! No topic is off-limits.
Welp, we got another bad review on Yelp. But it didn't stop there! This client posted it on Instagram and TikTok too. To find out what happens next, well... You're just going to have to listen to the episode. In today's episode, we're diving deep into a recent bad Yelp review we received from an unhappy client. As much as we love and appreciate all feedback, we believe it's crucial to address concerns openly and give our side of the story, especially when it affects our salon's reputation. ...
29 May 2023
Inflation is Everywhere !! 👀
Gloves are how much? Foils too? And color?!?!? If you’ve noticed your hair services have gone up, here are some of the reasons why they have. On the flip side, if you’re a fellow hair artist, have you raised your prices to keep up with the cost of supply?? Let us know on our social pages. FOLLOW US FOR MORE: https://rebelfemme.com PODCAST15 to save on our online store! INSTAGRAM https://instagram.com/rebelfemme FACEBOOK https://facebook.com/RebelFemmeSalon T...
15 May 2023
Is Customer Service Dead In the Hair Industry??
There’s a viral video floating around social media platforms talking about stylists need to get their head out of their a**es and it really all just boils down to customer service. Has the industry forgotten about it? Have we all been inflated with egos so big that we have forgotten our clients and future clients deserve some basic client service? Or have our clients been asking for the moon, the stars, and the sky in 2 hours and forgotten we are just as human as they are?? Listen in, let us ...
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