Reception Insider - RACGP NSW&ACT and TAS Faculty

About Reception Insider - RACGP NSW&ACT and TAS Faculty

Reception Insider – online podcast series for medical receptionists Receptionists influence how patients view their medical practice. They provide that first vital impression, and go on to build trust, allowing for the exchange of sensitive information. Their effectiveness, as well as that of the doctors, protects the patients and the practice against adverse outcomes. In a busy practice, staying welcoming, focused and accurate is challenging. Receptionists juggle many tasks while the phone rings and patients line up. It’s hard to find time to grow their knowledge. What they need is quick bites of information, on a variety of topics, tailored to the medical receptionist role. This is why the RACGP has developed Reception Insider: a free online series of five-minute podcasts.

Publisher

Reception Insider - RACGP NSW&ACT and TAS Faculty

Category

education

Language

en

Explicit

No

First episode

10 Feb 2021

Latest episode

24 Mar 2022

Latest episodes

21 episodes in the feed.

1. 

   24 Mar 2022

   21. Accreditation 3.3 – Emergency response plans

   Emergency response plans This criterion covers unexpected events such: natural disaster, pandemic disease or unplanned absences of clinical team members.

2. 

   10 Mar 2022

   20. Accreditation 3 - Practice Governance And Management

   This standard relates to the way that your practice works to maintain and improve the quality of the care provided to your patients.

3. 

   16 Dec 2021

   19. Accreditation 2.3

   Accreditation 2.3 – accessibility of services

Contact Reception Insider - RACGP NSW&ACT and TAS Faculty

Guest appearances

Does not typically book guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.