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This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

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Reception Insider - RACGP NSW&ACT and TAS Faculty

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by Reception Insider - RACGP NSW&ACT and TAS Faculty

21 episodes

Updated Daily

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Podcast Overview

Reception Insider – online podcast series for medical receptionists Receptionists influence how patients view their medical practice. They provide that first vital impression, and go on to build trust, allowing for the exchange of sensitive information. Their effectiveness, as well as that of the doctors, protects the patients and the practice against adverse outcomes. In a busy practice, staying welcoming, focused and accurate is challenging. Receptionists juggle many tasks while the phone rings and patients line up. It’s hard to find time to grow their knowledge. What they need is quick bites of information, on a variety of topics, tailored to the medical receptionist role. This is why the RACGP has developed Reception Insider: a free online series of five-minute podcasts.

Language

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Publishing Since

2/10/2021

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Recent Episodes

March 24, 2022

21. Accreditation 3.3 – Emergency response plans

Emergency response plans This criterion covers unexpected events such: natural disaster, pandemic disease or unplanned absences of clinical team members.

March 10, 2022

20. Accreditation 3 - Practice Governance And Management

This standard relates to the way that your practice works to maintain and improve the quality of the care provided to your patients.

December 16, 2021

19. Accreditation 2.3

Accreditation 2.3 – accessibility of services

21 total episodes available

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What is Reception Insider - RACGP NSW&ACT and TAS Faculty?: Reception Insider – online podcast series for medical receptionists

Receptionists influence how patients view their medical practice. They provide that first vital impression, and go on to build trust, allowing for the exchange of sensitive information. Their effectiveness, as well as that of the doctors, protects the patients and the practice against adverse outcomes.

In a busy practice, staying welcoming, focused and accurate is challenging. Receptionists juggle many tasks while the phone rings and patients line up. It’s hard to find time to grow their knowledge.

What they need is quick bites of information, on a variety of topics, tailored to the medical receptionist role. This is why the RACGP has developed Reception Insider: a free online series of five-minute podcasts.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: No, this podcast does not typically feature guests.

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