On the Redesigning Normal Podcast, your host Andrew Southern, interviews executives across a variety of industries about how they have had to redesign their business amidst this “new normal” of a post-pandemic world.
We discuss the impacts the pandemic has had on their business, how they are adjusting, and how they are preparing for whatever the future may hold.
Join us each week as we bring you a new expert interview as we all understand how we each are adapting to these changing times.
Rebuilding the Future: New Tech, New School, New Year feat. Heidi Hamilton, Chief Real Estate, Facilities, & Legal Officer at Amber Charter Schools
Heidi Hamilton is the Chief Real Estate, Facilities, & Legal Officer for Amber Charter Schools in New York City. She joins podcast host Andrew Southern on this episode of Redesigning Normal to talk about how her organization handled the pandemic and how they hope to move forward.
Heidi discusses several covid prevention measures, including collaborating with an architect to configure the buildings for social distancing and securing private testing (free testing was not available to charter schools). In an effort to get students back in school full time, many preventative measures will remain in place.
She also talks about what’s unique about charter schools, how the rapid switch to online learning accelerated the implementation of new technologies, and the decision to grow and open a new school during a pandemic.
After you listen, connect with Heidi Hamilton on LinkedIn (https://www.linkedin.com/in/heidihamilton10/). Learn more about Amber Charter Schools by visiting AmberCharter.org (https://www.ambercharter.org/) and following them on Twitter @AmberCharter (https://twitter.com/AmberCharter).
This episode of Redesigning Normal is brought to you by Invisible Health Technologies (https://www.invisiblehealthtechnologies.com/).
9 Aug 2021
Navigating Pandemic Healthcare with Population Health Management feat. Gloria Berwick, VP of Operations at Spring Hills Management Services Organization
Gloria Berwick is VP of Operations at Spring Hills Management Services Organization & Population Health where she oversees operations supporting physicians through business services. Spring Hills offers a full spectrum of integrated healthcare services for individuals and families.
In this episode, Gloria focuses on population health management, an approach that integrates medical and behavioral care to provide patients with options and help them overcome socioeconomic and other barriers to receiving adequate healthcare.
Gloria discusses the challenges and successes of launching Spring Hills’ new population health management program during Covid, especially the normalization of telehealth across the healthcare industry. She also explores the role of a supportive culture in fostering innovation, the importance of caring for caregivers to avoid burnout, and the benefits of remaining a fully remote workforce.
After you listen, connect with Gloria Berwick on LinkedIn (https://www.linkedin.com/in/gloria-berwick/). Learn more about Spring Hills Senior Communities and Home Care Services by visiting SpringHills.com (https://www.springhills.com/) and following on Twitter @SpringHills (https://twitter.com/springhills).
This episode of Redesigning Normal is brought to you by Invisible Health Technologies (https://www.invisiblehealthtechnologies.com/).
2 Aug 2021
A Holistic Approach to Healthcare for Patients and Providers feat. Awstin Gregg, Senior Vice President, Vertava Health
Awstin Gregg, MBA, LCSW, LCDC is Senior Vice President of Outpatient Division II at Vertava Health. He joins podcast host Andrew Southern on this episode of Redesigning Normal. Awstin began his career as a mental health technician at a psychiatric hospital. In seven years, he advanced his career from mental health tech to the CEO of the same hospital, making him one of the youngest CEOs in an international Fortune 500 company.
In this episode, Awstin describes how his experience working in the hospital setting inspired the idea behind Connections. Recidivism in healthcare can be reduced by making it easier for patients to obtain ongoing comprehensive services without juggling multiple providers, referrals, waitlists, and other hassles.
Awstin also discusses the positive impacts of telehealth during the pandemic, the success of an incentivized wellness program for clinicians and other employees, and the three key performance indicators he watches every day: clinical outcomes, patient satisfaction, and employee turnover.
After you listen, connect with Awstin Gregg on LinkedIn (https://www.linkedin.com/in/awstin-gregg-mba-lcsw-lcdc-31740874/). Learn more about Connections Wellness Group by visiting ConnectionsWellnessGroup.com (https://connectionswellnessgroup.com/) and following them on Twitter @ConnectWellGrp (https://twitter.com/connectwellgrp).
This episode of Redesigning Normal is brought to you by Invisible Health Technologies (https://www.invisiblehealthtechnologies.com/).
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