Curious to learn more about what's cooking in the kitchen of Ahold Delhaize and the food and retail industry? Refreshing Retail is here to share the latest trends, innovations and news.
S2 Episode #3 - The potential of customer insights and AI in retail
The possibilities are endless with modern innovations such as mechanization, customer insights and artificial intelligence (AI). In this episode you will experience how technology enhances our shopping experience. What is the added value for customers? And how can AI be used to do something good for the world in terms of sustainability? In this episode we’ll talk about Ahold Delhaize's omnichannel customer experience strategy, and of course, the ethical side of these innovations.
Guest: Aimee van Wynsberghe, awarded with the prestigious Alexander von Humboldt Professorship of Applied Ethics of Artificial Intelligence at the University of Bonn
Co-host: Wouter Kolk, CEO Ahold Delhaize Europe and Indonesia
Host: Emmelie Zipson
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8 Mar 2023
S2 Episode #2 – All about leadership, diversity, equity and inclusion
This time it will be an all-female episode where we dive deep into topics surrounding leadership, mental well-being, diversity, equity and inclusion. Essential topics for Ahold Delhaize to prioritize and keep top of mind. Host Emmelie Zipson and co-host Natalia Wallenberg, Chief Human Resources Officer of Ahold Delhaize, talk to Margaret Versteden – van Duijn, Brand President of bol.com about these topics.
Guest: Margaret Versteden – van Duijn, Brand President of bol.com
Co-host: Natalia Wallenberg, CHRO of Ahold Delhaize
Host: Emmelie Zipson
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23 Feb 2023
S2 Episode #1 – Leadership in crisis situations
How do you prepare for situations that you can’t always control? And what qualities do you need to help stay in control?
As crisis situations call for leadership, host Emmelie Zipson and co-host Frans Muller, talk to Jessica Fischer about her exceptional leadership skills when her store was hit by Hurricane Ida.
Guest: Jessica Fischer, Store Manager of The GIANT Company's Riverwalk store
Co-host: Frans Muller, President & CEO Ahold Delhaize
Host: Emmelie Zipson
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13 Oct 2021
S1 Episode #1 – From ‘frenemies’ to finding common ground
Episode #1 – From ‘frenemies’ to finding common ground
13 Oct 2021
S1 Episode #2 - Sustainability in the food and retail industry
Episode #2 - Sustainability in the food and retail industry
13 Oct 2021
S1 Episode #3 - "Being a good human being, goes a long way."
Episode #3 - "Being a good human being, goes a long way."
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