The way we do business is transforming rapidly. Climate, people, technology, and supply chains have all seen unprecedented momentum toward change. Adapting companies, strategies, and processes to the new normal of agile evolution is a must. Resilient Edge: A business vitality podcast from Deloitte is a guide to implementing and sustaining change at scale.
Focusing on business-critical issues like AI, data, and supply chains Resilient Edge, brings together the type of insight that can only be gained through experience, with examples of real world implementations.
Listen in as Chip Kleinheksel, US Consulting Emerging Enterprise Technologies Offering Leader at Deloitte, talks to experts about how companies can, and should, build toward the future with purpose.
Resilient Edge is paid and presented by Deloitte and produced for Deloitte by BBC StoryWorks Commercial Productions.
Elevance Health is designing how AI, data, and empathy work together to keep consumers at the center. Special host Tejas Desai from Deloitte talks to Ratnakar Lavu, EVP and Chief Digital Information Officer at Elevance Health, Bret Borota, Global Head of Healthcare for Strategic ISVs and Partners at AWS, and Deloitte Principal Jim Zhu about what that looks like in practice – connecting data across every member touchpoint, designing care journeys from call centers to clinics, and asking a question at the heart of health care: how do you deliver empathy and technology at scale?
Resilient Edge: a Business Vitality Podcast, is paid and presented by Deloitte and produced by BBC StoryWorks Commercial Productions.
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11 Mar 2026TRANSCRIPT
Driving transformation: Scaling AI across the supply chain
Ashwin Patil of Deloitte Consulting LLP interviews Jason Ballard of Toyota Motors North America and Chris Jangareddy of Deloitte Consulting LLP about scaling AI in complex supply chains, revealing key insights beyond technology.
25 Feb 2026TRANSCRIPT
The power of three in enterprise transformation
Nishita Henry, Jerry Hoberman, and Sarah Alligood examine enterprise transformation through strategy, scale, and digital core perspectives, highlighting modernization as a strategic reset, in this interview episode.
20 Feb 2026TRANSCRIPT
Resilient Edge: Special Edition Deloitte – AWS Alliance
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17 Nov 2025
Mitigating risk with smarter supply chains
Resilience starts with visibility. Even with ample access to supply chain data, companies can struggle to answer some important questions: Where is my risk? How do I source responsibly? In this special episode, industry leaders discuss how enterprise resource planning systems, artificial intelligence (AI), and location intelligence converge to deliver real-time visibility across the value chain. Hear insights from Sophia Mendelsohn of SAP and John Lenahan of Esri and learn the framework for building supply chains that can withstand disruption, meet evolving regulations, and help drive profitability.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
5 Nov 2025TRANSCRIPT
Inside the Industrial Reinvention
For today’s energy, resources, and industrial leaders, transformation goes beyond technology. It’s about rethinking how systems connect—from supply chains to operations to the shift in energy systems and infrastructure. ER&I companies are tackling real-world pressures with purpose and long-term vision. Join host Chip Kleinheksel, Mitsubishi Chemical’s Tamika Bell, and Deloitte’s Rahul Chatwal as they unpack how energy and manufacturing companies are building resilience through digitalization, data, and culture. Learn how leaders are moving beyond quick fixes to help build organizations that run stronger and smarter.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
22 Oct 2025TRANSCRIPT
Too much data, not enough insight
Companies have access to more of their data than ever before. But using it to inform real-time decision-making remains a challenge. Chip Kleinheksel talks to Skyworks Solutions’ CIO, Satya Jayadev, and Deloitte's Som Suresh, about how leading companies are turning data into revenue-driving intelligence. Plus, they unpack why treating data as a product is the key to unlocking AI's potential.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
8 Oct 2025TRANSCRIPT
AI for ROI (aka the smart exec's guide to overcoming analysis paralysis)
For companies and execs in 2025, implementing AI is an imperative. But where do you start? How do you decide what’s worth the investment? Join host Chip Kleinheksel, Dr. Philipp Herzig, SAP's Chief AI Officer, and Deloitte's Arjun Krishnamurthy as they cut through the hype to reveal what's actually working. From the "AI for ROI" framework to why data quality matters more than ever, discover how smart executives are building AI strategies that scale—and where to focus your R&D dollars for maximum impact.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
24 Sept 2025
NT + OP = EOP (New Tech + Old Processes = Expensive Old Processes)
Digital transformation is table stakes. So, what's next? Join host Chip Kleinheksel in conversation with SAP's Jan Gilg and Deloitte's Vadhi Narasimhamurti to explore how smart executives are building businesses that don't just adapt to change, they capitalize on it. From autonomous enterprise capabilities to the "Vision to Value" framework, learn how to design for the next decade of disruption.
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
22 Sept 2025
Season 2 - Series Trailer
The way we do business is transforming rapidly. Climate, people, technology, and supply chains have all seen unprecedented momentum toward change. Adapting companies, strategies, and processes to the new normal of agile evolution is a must. Resilient Edge: A business vitality podcast from Deloitte is a guide to implementing and sustaining change at scale.
Focusing on business-critical issues like AI, data, and supply chains Resilient Edge, brings together the type of insight that can only be gained through experience, with examples of real world implementations.
Listen in as Chip Kleinheksel, CTO of Deloitte's Global SAP Alliance, talks to experts about how companies can, and should, build toward the future with purpose
See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.
9 Sept 2024
Dealing with Disruption
Companies have had to face disruption in many forms over the past few years – operational, environmental, technological, and social. Disruptions have not only become more frequent, they’ve also taken on greater severity. Given this backdrop, it makes sense that 84% of CxOs identify resilience as a priority for their organizations per a Deloitte report on Organizational Resilience (https://www2.deloitte.com/us/en/pages/risk/articles/global-resilience-report.html). Moving from reactive resilience to proactive resilience across business functions is going to be key.
Host Chip Kleinheksel, CTO of Deloitte’s Global SAP Alliance, is joined by Darcy MacClaren, Digital Supply Chain CRO at SAP, and Vadhi Narasimhamurti, SAP Supply Chain Lead at Deloitte, to explore what this new normal of constant change means for supply chains.
Resilient Edge: a Business Vitality Podcast, is paid and presented by Deloitte and produced by BBC StoryWorks Commercial Productions.
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
22 Aug 2024
Incentivizing Sustainability
Many CXOs now consider climate change to be one of the top three issues facing their organizations, but what they can do to address it isn’t always clear. Which are the most crucial abatement levers to pull? What solutions exist in the market? How do you turn intent into action?
On this episode, host Chip Kleinheksel, the Chief Technology Officer of Deloitte’s Global SAP Alliance, sits down with Sophia Mendelsohn, the Chief Sustainability and Commercial Officer at SAP, and Jacques Buith*, the former Global SAP Sustainability Leader at Deloitte, to explore the present and future of corporate sustainability. Starting with a look at current capabilities and challenges, the conversation also includes near and long-term solutions, the role technology plays in sustainability transition, and examples of implementations across a variety of industries.
Resilient Edge: a Business Vitality Podcast, is paid and presented by Deloitte and produced by BBC StoryWorks Commercial Productions.
*Jacques Buith has departed Deloitte since this episode was recorded.
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
Inside a recent episode
Driving transformation: Scaling AI across the supply chain
Published 11 Mar 2026 · Transcript excerpt
[…] It has to be API based. It has to be scalable. So, some of these are architectural practices, but the most important thing in this all is the data, right? Without proper data, there is no use case that's going to go to production. The data governance data quality plays a pivotal role. So, technology is super important, architecture is super important, and even more important is the data, and mapping the use cases to the data to make sure the data is available to deliver the use case and doing the mundane boring stuff ahead of time rather than after the fact is going to make sure you're successful. […]
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