Retail Gazette

About Retail Gazette

Welcome to the Retail Gazette podcast. Each episode takes a deeper dive into the topics, trends, news and personalities that are shaping and changing retail in the UK.

Publisher

Retail Gazette

Category

business · news · technology

Language

en

Explicit

No

First episode

24 Nov 2022

Latest episode

12 Oct 2026

Latest episodes

32 episodes in the feed.

1. 

   12 Oct 2026

   32: The new rules of retail media: From selling ads to shaping decisions

   What happens to retail media when the shopper is no longer the only one making the decisions? As AI agents begin to influence what we discover, choose and buy, the rules of retail media are being rewritten. The battle for attention is shifting beyond retailer websites and sponsored placements into AI-powered recommendations, physical stores and entirely new moments of influence. In this episode of the Unpacked Podcast, we're joined by Susan Maginn, director at Capgemini Invent, and Gemma Leutton, head of consumer products at Capgemini Invent, to explore what comes next for one of the fastest-evolving areas of commerce. We challenge some of the industry's biggest assumptions: Is ROAS still fit for purpose? Could physical stores become the most powerful environments for brand building? What happens to creativity and storytelling when brands need to appeal to algorithms as well as humans? And are retailers building genuinely valuable customer experiences, or simply more sophisticated advertising businesses? From agentic commerce and zero-click discovery to shoppertainment, measurement and the future of the retail media network, this is a conversation about a much bigger transformation. Listen now!

2. 

   1 Oct 2026

   31: The Golden Guide Podcast: What does peak actually look like from the shop floor?

   If you don’t have time to read the guide, listen to the conversation. Cegid’s Jack Newman (https://www.linkedin.com/in/jack-newman-02775980/?isSelfProfile=false) joins Retail Gazette’s Kieran Howells to talk about the practical challenges retailers face when peak hits, from preparing store teams and reducing operational complexity to understanding the economics behind every sale. No predictions. No crystal ball. Just a practical conversation about what retailers can do before the pressure hits.

3. 

   11 Jun 2026

   30: How FMCG suppliers are recovering lost profit in a tougher retail market

   FMCG suppliers are operating in one of the most pressured markets in recent memory. Consumers remain highly price conscious, retailers are focused on protecting their own margins, and challenger brands are forcing established names to fight harder for space, loyalty and volume. In the latest episode of the Unpacked Podcast, we sit down with Ben Lewis, chief revenue officer at Salitix, to explore how suppliers can protect their bottom line in a trading environment where every pound counts. Lewis says the squeeze on branded suppliers has intensified as own-label ranges continue to grow in strength. “The businesses currently supplying retailers are clearly feeling a lot of pressure because of market conditions,” he says. “Recent analysis shows that own-label products are on a par in terms of volume and sales to branded products. “That’s an interesting development as it’s brands who are leading the way, innovating and investing. That’s indicative of a marketplace that’s seen a lot of change, courtesy of the cost pressures we’ve seen. It’s been one crisis after another and as a result, we’ve seen price rise significantly.” For many suppliers, the pressure isn't only coming from the market around them. There may also be money sitting within historic agreements, trading terms and commercial processes that has never been recovered. That's where Salitix comes in. The business helps suppliers identify misallocated profit, review commercial contracts and recover revenue that may have been missed through legacy oversights or reconciliation gaps. In the episode, Lewis explains how Salitix combines retail experience, forensic auditing and commercial contract expertise to help brands claw back margin without adding disruption or risk. The sums involved can be significant. “Let’s say you have a quality British company with brands that you recognise on the shelf,” Lewis says. “It’s not uncommon, if we do the reconciliation with the retailer, that we may find a quarter of a million pounds to half a million pounds. “When you’re getting that money in and it’s net money, that’s amazingly potent money to have in the bank, especially when you have all of those external pressures.” The conversation explores the changing relationship between FMCG suppliers and retailers, the growing power of own-brand, and why profit recovery is becoming a sharper priority for businesses looking to defend margin without simply pushing prices higher. For suppliers navigating cost pressure, retailer demands and a more competitive shelf, it's a timely discussion about where efficiency may already exist inside the business. Listen now to the latest episode of the Unpacked Podcast with Ben Lewis, chief revenue officer at Salitix.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Spotify

5.0 / 5

2 ratings

Podcast Authority Score: 15 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

18

Social presence

0

YouTube

0

Engagement

32

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.