Business hacks and retail insights you won’t find anywhere else. Stories from the coalface. Real time innovation and solutions. Brought to you by the team at Inside Retail.
Episode 40: Retail’s ant-to-elephant problem - When growth breaks the supply chain model
Is your retail business growing so fast that it’s secretly breaking? In this episode of Retail Untangled, host Amie Larter sits down with Peter Jones, MD of Prological Consulting, to uncover the "ant-to-elephant" problem—why the agile operating models that drive early growth turn into heavy, chaotic bottlenecks as you scale. Learn how creeping inventory costs, warehouse chaos, and delayed orders are actually symptoms of an elephant operating on ant legs, and discover actionable strategi...
13 Aug 2026
Episode 39: Why AI may make retail’s frontline employees more valuable, not less
Will AI replace retail workers, or is it secretly the key to making frontline employees more valuable than ever? In this eye-opening episode, Alex Ng, co-founder and CEO of Intellify, challenges the narrative around unmanned stores to reveal why the future of retail belongs to a hybrid model that offloads up to 80% of routine tasks to AI so human staff can focus on high-value VIP experiences. Drawing on compelling real-world case studies—from unlocking 24/7 "invisible revenue" at Singapore Ai...
6 Aug 2026
Episode 38: The next supply chain advantage is connected decision-making. Here’s why
Predicting demand is no longer retail’s biggest challenge—connecting every decision that follows is. In this episode of Retail Untangled, host Amie Larter sits down with Mike Taylor, Director of Solution Strategy at Relex Solutions, to reveal why the ultimate supply chain advantage lies in breaking down silos between inventory, pricing, and merchandising. Discover how agentic AI and transparent, “black box”-free automation are allowing teams to shift from firefighting routine logistics to hig...
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