Retail101online

About Retail101online

Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast

Publisher

Mark Lack

Category

business · education · education

Language

en

Explicit

No

First episode

26 Feb 2024

Latest episode

2 Oct 2026

Latest episodes

54 episodes in the feed.

1. 

   2 Oct 2026

   INSIDE: Is Self-Checkout Really the Problem - with Daniel Gabay

   Send us Fan Mail Self-checkout has become one of retail's favourite villains. It's blamed for rising theft. Retailers are reducing it. Politicians are questioning it. And customers increasingly find themselves surrounded by cameras, barriers, receipt checks and interventions designed to stop loss at the checkout. But what if we're looking in the wrong place? In this episode of Retail Voices, I'm joined by Daniel Gabay, Co-Founder and CEO of Trigo, to challenge one of the biggest assumptions i...

2. 

   18 Sept 2026

   From Good To Great - The Retail Edition: Part 2

   Send us Fan Mail Most retail turnarounds start in the wrong place. A new promotion. A new planogram. A new customer service initiative with a snappy name and a laminated poster for every staffroom. Jim Collins spent five years studying companies that went from good to truly great — and found something uncomfortable: the strategy is almost never the problem. The people almost always are. In Episode 2 of our Good to Great: The Retail Edition mini-series, we tackle First Who, T...

3. 

   4 Sept 2026

   From Good To Great - The Retail Edition: Part 1

   Send us Fan Mail Why do some stores fall apart the moment their manager leaves — and others barely miss a beat? In Episode 1 of our 5-part mini-series From Good to Great: The Retail Edition, we tackle Jim Collins' most counterintuitive finding — Level 5 Leadership — and bring it directly onto the shop floor. Spoiler: the best store managers Collins found weren't the loudest, most charismatic, most heroic figures in the building. They were the ones quietly, consistently building so...

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Spotify

5.0 / 5

1 ratings

Podcast Authority Score: 35 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

46

Social presence

0

YouTube

0

Engagement

60