Marsh's Senior Living & LTC Industry Practice brings together industry leaders, Marsh specialists and risk experts to discuss the risk trends affecting the senior living and long-term care industry.

Risk Insights: Senior Living & LTC
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Podcast Overview
Marsh's Senior Living & LTC Industry Practice brings together industry leaders, Marsh specialists and risk experts to discuss the risk trends affecting the senior living and long-term care industry.
Language
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Publishing Since
5/16/2022
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Recent Episodes

July 7, 2026
Beyond the incident: Using CRPs to build trust and reduce risk in senior living part 2
<p>Part two of Beyond the Incident: Using CRPs to Build Trust and Reduce Risk in Senior Living shifts from defining CRPs to showing what effective CRP communication looks like in practice, especially in the critical hours and days after an incident. Using the same fall scenario, the discussion outlines how timeliness and discipline work together: leaders don't rush to judgment, but they also don't allow silence to create space for assumptions, outside influence, and a hardened family narrative that becomes difficult to change.</p>

June 8, 2026
Beyond the incident: Using CRPs to build trust and reduce risk in senior living part 1
<p>Part one of Beyond the Incident: Using CRPs to Build Trust and Reduce Risk in Senior Living introduces communication and resolution programs (CRPs) through a realistic fall scenario and shows how quickly a routine event can escalate when staff speculate, vent, or unintentionally "seed" a narrative that families carry forward. The conversation breaks down what a CRP is (and isn't): a proactive, disciplined approach that emphasizes early event identification, fact-based communication, thoughtful event analysis, team support, and when appropriate financial or non-financial resolution. </p>

May 19, 2026
Episode #22: Insights From the Front Lines Part 2
24 total episodes available
Recent guests on Risk Insights: Senior Living & LTC
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
John Hall Jr
Guest
Drew Graham
Guest
Scott Bertulis
Guest
Michael Pokora
Guest
John Derse
Guest
David Mitchell
Guest
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Frequently asked questions
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- What is Risk Insights: Senior Living & LTC?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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