Risk Insights: Senior Living & LTC

About Risk Insights: Senior Living & LTC

Marsh's Senior Living & LTC Industry Practice brings together industry leaders, Marsh specialists and risk experts to discuss the risk trends affecting the senior living and long-term care industry.

Publisher

Marsh's Senior Living & LTC Industry Practice

Category

business

Language

en

Explicit

No

First episode

16 May 2022

Latest episode

11 Sept 2026

Latest episodes

26 episodes in the feed.

1. 

   11 Sept 2026

   Senior Living & LTC: Documentation and what defensible records require

   This episode of Risk Insights Senior Living and Long-Term Care examines a topic that affects clinical care, operations, and litigation outcomes every day: documentation. Host Tara Clayton is joined by Kayla Meek, Vice President, Clinical Risk for Marsh's Senior Living and Long-Term Care Industry Practice, and Jorie Zajihczek, an attorney with Quintairos, Prieto, Wood & Boyer, to explore how documentation functions differently across senior living settings and why those differences are often misunderstood by families, regulators, and juries. The discussion highlights a central tension in the industry: providers are expected to document enough to tell the resident's story and support quality care, but not so much that documentation becomes impractical, inconsistent, or even harmful in a claim.

2. 

   30 Jul 2026

   AI in senior living: Managing employment, privacy, and litigation risk

   This episode of Risk Senior Living and Long Term Care explores how artificial intelligence is rapidly entering the workplace and why senior living and long-term care organizations need to approach adoption with caution. Host Tara Clayton speaks with Laurel Cornell, Regional Managing Partner at Fisher Phillips, about the fast-changing legal landscape surrounding AI, from shifting federal priorities to a growing patchwork of state and local laws governing privacy, biometrics, consent, and employment practices. The discussion makes clear that while AI can drive efficiency, it can also create exposure if organizations implement tools before fully understanding what data is being collected, how it is being used, and which laws may apply.

3. 

   7 Jul 2026

   Beyond the incident: Using CRPs to build trust and reduce risk in senior living part 2

   Part two of Beyond the Incident: Using CRPs to Build Trust and Reduce Risk in Senior Living shifts from defining CRPs to showing what effective CRP communication looks like in practice, especially in the critical hours and days after an incident. Using the same fall scenario, the discussion outlines how timeliness and discipline work together: leaders don't rush to judgment, but they also don't allow silence to create space for assumptions, outside influence, and a hardened family narrative that becomes difficult to change.

Who has been a guest on Risk Insights: Senior Living & LTC

Names identified in recent episode analyses. Showing up to five guests.

• John Hall Jr
• Drew Graham
• Scott Bertulis
• Michael Pokora
• John Derse

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

1,385,826

Score snapshot 15 Sept 2025

Apple Podcasts (US)

4.4 / 5

7 ratings

Spotify

5.0 / 5

1 ratings

Podcast Authority Score: 54 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

54

Social presence

0

YouTube

86

Engagement

51

Contact Risk Insights: Senior Living & LTC

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Risk Insights: Senior Living & LTC