This is Roadrageous, the podcast for safer drivers, smarter training, and bold ideas. Featuring innovators and thought leaders from the driver training industry, we're here to inspire and educate.
Roadrageous
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33 episodes
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Podcast Overview
This is Roadrageous, the podcast for safer drivers, smarter training, and bold ideas. Featuring innovators and thought leaders from the driver training industry, we're here to inspire and educate.
Language
🇺🇲
Publishing Since
2/20/2025
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Recent Episodes
June 17, 2026
EV Math: Why 2 + 2 Never Equals 4 in Fleet Electrification
<p>David Rentschler is the Fleet Manager for the City of Fairfield, California, where he has managed one of the nation's top-recognized public fleets since 2007. He was named Government Fleet Manager of the Year at GFX in 2022, has testified before Congress on fleet electrification, and has engaged with the California Air Resources Board since 2008 as an advocate for realistic, data-driven EV policy. He launched a fleet electrification consulting practice in 2023 to provide government and private fleets with honest, complete cost analysis in a space he describes as overrun with misinformation.</p> <h3>Here's a glimpse of what you'll learn:</h3> <ul> <li>[3:55] What being a good steward of the taxpayer dollar actually looks like in fleet practice</li> <li>[5:17] How David manages 24 vehicle replacement funds with projections through 2050</li> <li>[9:21] Where the EV market actually is today versus where the headlines say it is</li> <li>[13:08] The $7.8 million vs. $300,000 compliance decision that shaped Fairfield's EV strategy</li> <li>[22:24] EV math: charging losses, infrastructure cost recovery, and the true cost per mile</li> <li>[33:39] Why EV bus tires cost nearly double and wear at half the rate of diesel equivalents</li> <li>[38:44] The depreciation gap between a Lightning and a gas F-150 at five years</li> <li>[41:45] Where to find honest EV operating data before you commit</li> </ul> <h3>In This Episode</h3> <p>The EV conversation in fleet has been running on two tracks. On one: headlines, mandates, and grant-funded promises. On the other: fleet managers with spreadsheets, receipts, and real-world data who keep running the numbers and getting a different answer.</p> <p>David Rentschler has been on the second track for years. In this Roadrageous episode, he walks through what he calls EV math—the complete cost accounting that most electrification analyses leave out. Charging losses between meter and battery. Infrastructure replacement cycles nobody budgets for. Tire costs on battery electric buses nearly double those on diesel. And a real-world fuel cost that, for his transit operation, works out to more than $15 per mile versus 75 cents for diesel.</p> <h3>Key Takeaways</h3> <ul> <li>EV fuel costs are understated by approximately 17% because OEM efficiency ratings are calculated from battery kilowatts, not metered kilowatts. Charging losses are real and must be included.</li> <li>Infrastructure cost amortized across actual throughput can push EV fuel cost above $7/kWh, making it more than 10x the cost of diesel per mile in transit applications.</li> <li>Chargers have a 5–7 year replacement cycle with real capital costs. That cost must be reflected in fuel rate calculations from day one, not treated as a one-time grant expense.</li> <li>Government fleets in California remain compliance organizations regardless of grant availability. Planning must account for regulatory scenarios across multiple election cycles.</li> </ul> <h3>Resources Mentioned</h3> <ul> <li><a href="https://www.linkedin.com/in/david-rentschler-96b6b035" target="_blank" rel="noopener">David Rentschler — City of Fairfield Fleet Services</a></li> <li><a href="https://www.nafa.org" target="_blank" rel= "noopener">NAFA Fleet Management Association</a></li> <li><a href="https://www.mema.org" target="_blank" rel= "noopener">MEMA — Motor & Equipment Manufacturers Association</a></li> <li><a href="https://www.apwa.org" target="_blank" rel= "noopener">APWA — American Public Works Association</a></li> <li><a href="https://cleancities.energy.gov/coalitions/east-bay" target="_blank" rel="noopener">East Bay Clean Cities Coalition</a></li> <li><a href="https://www.norcalcleancities.org" target="_blank" rel="noopener">NorCal Clean Cities and Communities</a></li> <li><a href="https://www.governmentfleetexpo.com" target="_blank" rel="noopener">Government Fleet Expo (GFX)</a></li> <li><a href="https://www.actexpo.com" target="_blank" rel= "noopener">ACT Expo</a></li> <li><a href="https://www.improvlearning.com" target="_blank" rel= "noopener">SPIDER Driver Training by IMPROV Learning</a></li> <li><a href="https://www.linkedin.com/in/chad-lindholm-408a6a29" target="_blank" rel="noopener">Chad Lindholm on LinkedIn</a></li> </ul>
June 10, 2026
The Critical Few: How Steve Saltzgiver Turns Around Broken Fleets in Months, Not Years
<div class="SCXW14933188 BCX0"> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Steve Saltzgiver is a four-decade fleet industry veteran whose career has spanned mechanic, transit operator, firefighter, and executive leadership roles at the State of Utah, the State of Georgia, Coca-Cola, Republic Services, Mercury Associates, and RTA Fleet Management. He is a NAFA Hall of Fame inductee and Lifetime Achievement Award recipient, known for turning around underperforming fleets through disciplined focus on the critical few metrics that</span> <span class= "NormalTextRun AdvancedProofingIssueV2Themed SCXW14933188 BCX0">actually move</span><span class="NormalTextRun SCXW14933188 BCX0"> the needle.</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":80,"335559739":140}"> </span></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":0,"335559739":80}"> </span></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "TextRun MacChromeBold SCXW14933188 BCX0" lang="EN-US" xml:lang= "EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Here's</span><span class= "NormalTextRun SCXW14933188 BCX0"> a glimpse of what </span><span class= "NormalTextRun SCXW14933188 BCX0">you'll</span><span class= "NormalTextRun SCXW14933188 BCX0"> learn:</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":320,"335559739":120}"> </span></p> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="35" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[1:49] </span><span class= "NormalTextRun SCXW14933188 BCX0">How building yard tugs and riding in his father's car launched a four-decade fleet career</span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="36" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[7:28] </span><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">What the first 30 days in a struggling fleet </span><span class= "NormalTextRun AdvancedProofingIssueV2Themed SCXW14933188 BCX0">actually looks</span><span class= "NormalTextRun SCXW14933188 BCX0"> like — and why you talk to people before data</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="37" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[9:50] </span><span class= "NormalTextRun SCXW14933188 BCX0">The three BHAGs Steve uses to move asset availability from 80% to 97%</span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="38" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[15:45] </span><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Why most fleets track data that </span><span class= "NormalTextRun SCXW14933188 BCX0">doesn't</span><span class= "NormalTextRun SCXW14933188 BCX0"> matter — and how to find the critical few that do</span></span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> </div> <div class="SCXW14933188 BCX0"> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="39" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[19:03] </span><span class= "NormalTextRun SCXW14933188 BCX0">The two things every fleet must manage to be financially successful</span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="40" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[20:51] </span><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Public vs. private fleet: what transfers, what </span><span class= "NormalTextRun SCXW14933188 BCX0">doesn't</span><span class= "NormalTextRun SCXW14933188 BCX0">, and why 95% is the same</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="41" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[27:07] </span><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Why AI will </span><span class= "NormalTextRun SCXW14933188 BCX0">likely eliminate</span><span class= "NormalTextRun SCXW14933188 BCX0"> traditional fleet management information systems within 10 years</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="42" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[31:28] </span><span class= "NormalTextRun SCXW14933188 BCX0">The leadership failure behind every underperforming employee</span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="43" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">[35:00] </span><span class= "NormalTextRun SCXW14933188 BCX0">What the next generation of fleet managers needs to start and stop doing right now</span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":0,"335559739":80}"> </span></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><strong><span class= "NormalTextRun SCXW14933188 BCX0">In this episode…</span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":320,"335559739":120}"> </span></strong></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Most fleet turnarounds fail not because the problems are too complex, but because the people trying to fix them </span><span class= "NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW14933188 BCX0">take on</span><span class="NormalTextRun SCXW14933188 BCX0"> too much at once. Steve Saltsgiver has turned around more than a half-dozen fleets over 40 </span><span class= "NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW14933188 BCX0">years</span><span class="NormalTextRun SCXW14933188 BCX0"> and the pattern is consistent: pick the critical few metrics, make them visible, rally the team, and </span><span class= "NormalTextRun SCXW14933188 BCX0">don't</span><span class= "NormalTextRun SCXW14933188 BCX0"> move on until they move.</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":80,"335559739":140}"> </span></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">In this </span><span class= "NormalTextRun SpellingErrorV2Themed SCXW14933188 BCX0">Roadrageous</span><span class="NormalTextRun SCXW14933188 BCX0"> episode, Steve covers his full turnaround framework — from a 2023 interim assignment in Hawaii where he moved PM compliance from the 30s to 75% in under four months, to the data discipline he used at Coca-Cola to save $10 million in asset utilization, to his read on what AI is about to do to fleet management systems as we know them.</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":80,"335559739":140}"> </span></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":0,"335559739":80}"> </span></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><strong><span class= "NormalTextRun SCXW14933188 BCX0">Key Takeaways</span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":320,"335559739":120}"> </span></strong></p> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="44" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Asset availability is the granddaddy of all fleet metrics — if assets </span><span class="NormalTextRun SCXW14933188 BCX0">aren't</span><span class="NormalTextRun SCXW14933188 BCX0"> ready, the mission fails regardless of everything else.</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="45" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">Turnarounds require focus on the critical few, not </span><span class= "NormalTextRun SCXW14933188 BCX0">attempts</span><span class= "NormalTextRun SCXW14933188 BCX0"> to fix everything at once.</span></span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="46" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "NormalTextRun SCXW14933188 BCX0">Life cycle management and cost chargeback are the two structural tools that make fleet financially accountable to the organization.</span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li class="OutlineElement Ltr SCXW14933188 BCX0" role="listitem" aria-setsize="-1" data-leveltext="•" data-font="Symbol" data-listid="1" data-list-defn-props= "{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="47" data-aria-level="1"> <p class="Paragraph SCXW14933188 BCX0"><span class= "TextRun SCXW14933188 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class= "NormalTextRun SCXW14933188 BCX0">If an employee is underperforming, look at leadership first — most people want to do </span><span class="NormalTextRun SCXW14933188 BCX0">a good job</span><span class= "NormalTextRun SCXW14933188 BCX0"> and </span><span class="NormalTextRun SCXW14933188 BCX0">won't</span><span class="NormalTextRun SCXW14933188 BCX0"> unless someone helps them find the right one.</span></span><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":60,"335559739":60}"> </span></p> </li> </ul> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><span class= "EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":0,"335559739":80}"> </span></p> </div> <div class="OutlineElement Ltr SCXW14933188 BCX0"> <p class="Paragraph SCXW14933188 BCX0"><strong><span class= "NormalTextRun SCXW14933188 BCX0">Resources Mentioned</span><span class="EOP SCXW14933188 BCX0" data-ccp-props= "{"335559738":320,"335559739":120}"> </span></strong></p> </div> <div class="ListContainerWrapper SCXW14933188 BCX0"> </div> </div> <div class="SCXW14933188 BCX0"> <div class="ListContainerWrapper SCXW14933188 BCX0"> <ul class="BulletListStyle1 SCXW14933188 BCX0" role="list"> <li><a href="https://www.linkedin.com/in/ssaltzgiver/">Steve Saltzgiver on LinkedIn</a></li> <li><a href="http://nafa.org">NAFA Fleet Management Association</a></li> <li><a href="http://rtafleet.com">RTA Fleet Management</a></li> <li>SPIDER Driver Training by <a href= "http://improvlearning.com">IMPROVLearning</a></li> <li><a href="https://www.linkedin.com/in/chadlindholm/">Chat Lindholm on LinkedIn</a></li> </ul> </div> </div>
May 14, 2026
The Road Less Calculated: How MileMaker Is Fixing the Routing Problem Fleets Don't Know They Have
<p><strong>Mark Lukenbill</strong> is the Head of Commercial Operations for MileMaker, the commercial mileage and routing technology that powers Rand McNally. He grew up riding along with truck driver uncles across the lower 48, graduated into freight brokerage during the 2008 financial crisis, and has spent the last six years working across transportation technology from TMS and procurement software to railroad operations before joining one of the most established names in North American mapping.</p> <p><strong>Here's a glimpse of what you'll learn:</strong></p> <ul> <li>[1:51] How summers in an over-the-road cab shaped a career in freight technology</li> <li>[6:45] Why Google Maps and Apple Maps are the wrong tools for commercial fleets</li> <li>[9:17] The real cost of letting drivers override commercial routing decisions</li> <li>[14:34] How MileMaker is integrating with Bosch to add lane-level maintenance cost data</li> <li>[16:26] Why tech stack hygiene could save your company thousands this year</li> <li>[18:49] The right way to apply AI in fleet operations enhancing people, not replacing them</li> <li>[26:38] Why customer service quality is the most underrated factor in tech purchasing</li> <li>[28:05] Career advice for anyone entering the freight and transportation space</li> </ul> <p><strong>In this episode…</strong></p> <p>Most fleet operators assume routing is solved. It isn't. The gap between consumer GPS and commercial routing data is where fines, vehicle damage, and driver pay discrepancies quietly accumulate often without anyone connecting the dots.</p> <p>Mark Lukenbill breaks down why commercial routing is more complex than most people realize, what happens when fleets treat it as an afterthought, and how the right technology applied the right way turns a cost center into a competitive advantage. From AI-enhanced dispatching to tech stack hygiene to knowing when your current vendor has already built the solution you're looking for, this episode is dense with operational insight.</p> <p><strong>Key Takeaways</strong></p> <ul> <li>Commercial routing and consumer GPS are not interchangeable using the wrong tool creates hidden costs that rarely surface as obvious line items.</li> <li>When shippers base payment on commercial routes, drivers who deviate cost their own companies money without either party realizing it.</li> <li>Tech stack hygiene regularly reviewing what you actually use and what your vendors have recently built consistently finds savings and surfaces solutions already owned.</li> <li>AI in fleet operations should automate mechanical tasks to free operator capacity for higher-value work not replace the judgment that complex freight requires.</li> </ul> <p><strong>Resources Mentioned</strong></p> <ul> <li><a href="https://www.linkedin.com/in/mark-lukenbill-jr/" target="_blank" rel="noopener">Mark Lukenbill on LinkedIn</a></li> <li><a href="https://milemaker.com/" target="_blank" rel= "noopener">MileMaker by Rand McNally</a></li> <li><a href="https://improvlearning.com/" target="_blank" rel= "noopener">SPIDER Driver Training by IMPROV Learning</a></li> <li><a href="https://www.nafa.org/" target="_blank" rel= "noopener">NAFA Fleet Management Association</a></li> <li><a href="https://www.linkedin.com/in/chadlindholm/" target= "_blank" rel="noopener">Chad Lindholm on LinkedIn</a></li> </ul>
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