SaaS is seen as one of the best things that have ever happened in the world of software in terms of costs and ease of usage. But it’s not enough to embrace its advantages alone. There are two sides to a coin, and even SaaS has a lesser-known side that can harm businesses if left unattended. The dark side of SaaS involves shadow IT, security and compliance risks, and SaaS wastage. We’ve started this podcast series, “SaaS Whispers,” to focus on the inefficiencies and cost overruns posed by increased SaaS adoption and how organizations can use SaaS Management Platforms (SMPs) to mitigate these risks and make the most out of their SaaS stack. We’ll be talking to top IT leaders, CIOs, and CFOs, ITAM, and SAM experts from around the world who’ll share their experiences of managing SaaS in their organizations. We’re hoping to bring the conversations about SaaS-based risks from the shadows to the forefront of the technology community through them. Each episode will deal with topics such as SaaS Management Platforms, shadow IT, SaaS security and compliance, problems managing SaaS using spreadsheets, and a lot more.
SaaS Operations in the Cloud Era with Michele Liberman
Michele Liberman has a bachelor’s degree in computer sciences and a post-graduate degree in Information Systems Management from Liverpool University. She has been working with Smart Communications for the past 16 years in different departments, from development, through enterprise architecture, enjoying the journey from small to enterprise as the company went from software provider to SaaS service provider. Michele runs the SaaS Operations Delivery Teams, including Infrastructure, Database a...
9 Feb 2023
Safeguarding your SaaS Apps with Kenneth Corriveau
Kenneth Corriveau leads Omnicom Media Group’s global technology operations in North America, Europe, the Middle East/Africa, Asia Pacific, and Latam. He also oversees the digital transformation initiative on a global basis. As a seasoned professional, Ken offers three decades of success in a series of high-level roles at top-tier companies, including OMD, DDB, Tribal, The Big Idea, Bergeron Group, and Donovan Group. Ken works closely with a diverse portfolio of companies and industries. Ken...
31 Jan 2023
Significance of Cyber Security in SaaS with Tyler Young
As Chief Information Security Officer at BigID, Tyler is responsible for developing and implementing BigID’s security strategy and developing security use cases for BigID’s products. He also serves as a Board Member on Glilot Capital, GTM Capital, and Team 8’s Security Advisory Boards, as well as an advisor for several early-stage Security startups (Cider Security & Axiom). Before joining BigID, Tyler served as the Head of Security at Relativity, building out Relativity’s security...
2 Nov 2022
Strategies to Optimize SaaS Apps with Amit Mizrahi
Amit is leading the improvement of core services and financial optimization at Wix. He has over a decade of experience with entrepreneurship, innovation, startups, and social impact. As a serial entrepreneur and a SaaS founder turned corporate, Amit is implementing new innovative methodologies to improve SaaS management in an enterprise environment and change the employees' mindset to create a more impactful, productive, optimized, and cost-effective culture in the company. Amit share...
26 Oct 2022
Risks, Security, and Governance of SaaS Apps with Torbjörn Andersson
Torbjörn Andersson is an IT security leader with over 20 years of experience in the IT Industry. He has gained broad knowledge from consulting and supporting organizations in their security journey. He holds the position of CISO at Medius, a leading global provider of cloud-based accounts payable (AP) automation. With a passion for cyber security, Torbjörn has grown and expanded his expertise from technical IT security to the depths of information security, such as the importance...
17 Oct 2022
Impact of SaaS on Organizations with Scott Conn
Scott Conn became the Chief Information Officer for the City of Modesto on May 24, 2022, where he currently puts his 40+ years of C-level private sector, Executive Consulting, and local government Information Technology (IT) experience to work. Before joining the Modesto team, Scott was a member of the IT Team at the City of Concord, fulfilling multiple positions over a 6-year span. His last role was that of IT Division Head for Public Safety. Aside from working at the City of Modesto, Scott...
11 Oct 2022
Staying Secure in a SaaS-first Workplace with Mark Houpt
As Chief Information Security Officer of DataBank, Mark brings over 30 years of extensive information security and information technology experience in a wide range of industries and institutions. Mark is a successful and sought-after security speaker, blogger, podcaster, and entrepreneur. He has been responsible for security and compliance solutions at Fortune 50 financial and banking institutions, health care entities, the CTO in a higher education institution, a technical operations mana...
12 Sept 2021
Understanding SaaS Governance with Jeffrey Tefertiller
Jeffrey Tefertiller has been a leader in IT service management for 25 years. In his experience, he's led an ITSM company, worked in-house leading process initiatives, and owns an ITSM consulting practice. In addition, he has written six books so far––everything about ITSM practices. He is a seasoned IT professional who has successfully led geographically diverse teams, large and small. Jeffrey is a strong believer in using analytics and metrics to measure success and opportunities for ...
10 Aug 2021
SaaS Governance with Howard Miller
With over 30 years of IT experience, Howard Miller is the current CIO at UCLA Anderson School of Management. His previous roles included acting CIO and CISO at the Columbia Business School and the IT Director of Life Technologies. Having started as an entry-level programmer, Howard has been through it all and has made it to the top of the IT rung. Howard has expertise in the design, development, and deployment of strategy and policy and has succeeded in building business processes from...
27 Jul 2021
Importance of SaaS Management with Jim Hussey
Jim Hussey, who started his career in journalism and research, shifted paths and became the leader of a Fortune 500 technology vendor management organization. He has vast experience in software asset management, telecom expense management, IT first line of defense, third-party risk management, and IT sourced services. Meanwhile, he has also written some fantastic books - The Survival Guide To SaaS Optimization and The SAM leader survival, which were the greatest hit among the IT heads. ...
18 May 2021
What We Learnt Analyzing 32M SaaS Usage Transactions with Team Zluri
Sethu Meenakshisundaram and Chaithanya Yambari are the co-founders of Zluri, the SaaS management platform. Zluri is their second venture, before which they were a part of the founding team at Knolskape and helped it scale across 30 countries. Sethu is one of the cofounders of Zluri, the SaaS management for IT teams. He leads revenue operations and customer success as part of his role. He’s passionate about quizzing, board games, and photography. His retirement plan is to operate a board gam...
18 May 2021
Shadow IT and Rethinking ITAM with Jeremy Boerger
Jeremy L. Boerger started his career in the Information Technology Asset Management (ITAM) industry, helping businesses build and rehabilitate successful software and hardware asset management practices. His strong knowledge in the field made him author the book “Rethinking Information Technology Asset Management” which iterates on best standards for ITAM teams. He goes around the globe to speak on ITAM at various conventions and symposiums. He founded Borger Consulting LLC in 2016 to help bu...
18 May 2021
Software Asset Management with the SAM Beast David Foxen
David Foxen, who has been in the field of SAM since the age of 18, is the founder of SAM Beast Consulting Ltd, which focuses on helping customers implement and mature successful IT Asset Management functions. He has successfully implemented IT Asset Management, Software Asset Management, and Hardware Asset Management for many organizations. He is also an ITAM content creator for the ITAM academy, which focuses on creating content related to ITAM, SAM, and software licensing. He has helped com...
18 May 2021
Managing SaaS in an Enterprise with Aravind R
Aravind R is a versatile and seasoned IT professional with more than 25 years of industry experience. He currently heads IT for a business unit of a major multinational that has got 60K employees and $35B in revenue. He has played a significant role in taking key IT initiatives from building & managing ERPs to Transformation & Data-Driven strategies in his career. Aravind speaks to us about how SaaS has changed the software procurement process, its advantages, and challenges that he...
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