Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).

Sales Process Excellence Podcast
Claim This Podcastby Michael Webb
Podcast Overview
Stories about B2B executives continuously improving sales results through the principles of reason, systems thinking, and respect for people (also known as operational excellence, including Lean, Six Sigma, Shingo Institute, and similar methods).
Language
🇺🇲
Publishing Since
8/14/2018
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Recent Episodes

September 16, 2020
Bruce Hamilton | Playing As a Team
Sometimes there is an easy solution to a problem. But that doesn’t mean we get to it easily, until we ask the right question.

March 25, 2020
Ardath Albee | The Gap in the Middle
Sellers are focused at the end of the buying process most of the time. Marketers create most of their content for the beginning. What about the prospective customers? For them, it is a continuous experience. In this interview, Ardath Albee helps us think about them more clearly. She specializes in what to many of us is a fuzzy idea – content strategy. She simplifies it to “creating this storyline or narrative for how you get a buyer from problem to solution. What do they need to know? What expertise can you bring to bear? What are the different decisions they have to make along the customer journey?” That sounds a lot like sales. Ardath helps us see: What a buyer persona is meant to be The risk in leading the witness Times when we may be disconnected from what our customer needs The feedback a prospect is giving us And more.

March 10, 2020
Drew Locher | It Takes Energy From Leaders
Drew Locher brings several different perspectives to helping organizations improve. He began his career in engineering. He was introduced to quality management in a management development program which later lead to specializing in organizational behavior. Today, he talks with us about several aspects of making and sustaining change in an organization. The importance of energy and staying focused until new habits are formed. The role of measurements, standards and understanding of the broader process to have the context for making adjustments. And, how to shorten learning curves. Throughout the conversation, we highlight the role of leaders: To communicate a purpose that is meaningful to people To insure plans carry forward to help workers sustain their improvements To follow progress – adding energy to the system and spending time with people And more.
40 total episodes available
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Frequently asked questions
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- What is Sales Process Excellence Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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