While presenting on Zoom to those facing the challenges of cancer, I realized the character traits and activities that help them will help you bounce back from these tough times. I became aware of these thoughts and actions in my life as I survived multiple battles with cancer, a divorce, the death of a spouse and sibling, and career changes. I want to share what I have learned from these challenges and my studies on positivity.
In tough times like these, negativity can take you on a downward spiral, as my friend says, “down the rabbit hole to an endless dark tunnel.”
10 Feb 2020
Stories are the Most Powerful Sales Tool
Stories capture your customer’s attention. They help them understand the message and remember it. Stories cause people to believe or agree and to care.They also inspire your audience and motivate them to act.
22 Feb 2019
How to Make Customers into Raving Fans
All companies want to achieve a competitive advantage, but most of their methods provide short lived success at best. Listen and learn how you can achieve a sustainable competitive advantage with customers that are raving fans. This strategy doesn’t depend on constantly upgrading technology or marketing deals. Toyota and American Manufacturers for Excellence have uncovered this process. It is working for Toyota and for the organization members. It can work for you too.
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