Lisa Conway, author of 'The Naked Salon', 'Your Salon Team' and 'Your Salon Retail' talks with legends of the Hair and Beauty industry to discover what makes them tick and why!

Salon Conversation with Lisa Conway
Claim This Podcastby Lisa Conway
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Podcast Overview
Lisa Conway, author of 'The Naked Salon', 'Your Salon Team' and 'Your Salon Retail' talks with legends of the Hair and Beauty industry to discover what makes them tick and why!
Language
🇺🇲
Publishing Since
8/3/2020
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Recent Episodes

May 31, 2026
Every Salon Needs STAN
<p>To download my <strong>FREE STAN Training</strong> module, just click this link <a href="https://bit.ly/4dEMNsy" target="_blank" rel="noopener noreferrer"><strong>https://bit.ly/4dEMNsy</strong></a></p> <p>Ever feel like you’re repeating yourself to your team…</p> <p>“I told her…”<br> “I’ve said this before…”<br> “Why isn’t anything changing?”</p> <p>This episode will change the way you lead.</p> <p>Lisa introduces a simple but powerful tool she’s used for years to help salon teams take ownership of their performance - without conflict, frustration, or constant repetition.</p> <p>👉 It’s called STAN, and it works because it shifts the conversation from you telling, to them understanding.</p> <p><strong>Inside This Episode:</strong></p> <p>• What STAN stands for (Skill, Team, Attitude, Neglect) <br> • Why telling your team doesn’t create change<br> • How to get your team to self-reflect (instead of defend)<br> • The difference between accidental vs intentional retail<br> • How to identify confidence gaps in your team<br> • Why most retail problems are actually communication problems<br> • How to structure better one-on-one conversations<br> • Why consistency beats “big talks” every time<br> • How to lead without emotion and get better results </p> <p><strong>The Big Shift</strong></p> <p>Stop talking at your team.</p> <p>Start helping them think.</p> <p>Because when they own the problem… they fix it.</p> <p>If you want to build a team that takes ownership, communicates better, and performs consistently, the download my <strong>FREE STAN Training</strong> module. Because when your team understands, everything changes. Just click the link below.</p> <p><a href="https://bit.ly/4dEMNsy" target="_blank" rel="noopener noreferrer"><strong>https://bit.ly/4dEMNsy</strong></a></p> <p>#salontraining, #salonteam, #salonowner, #leadershipskills, #salonbusiness</p>

May 27, 2026
Your Not Good At Multitasking
<p>If you’re a salon owner who’s always busy…</p> <p>Always doing…<br> Always fixing…<br> Always saying yes…</p> <p>This episode is for you. Because multitasking can feel like a superpower. Until it isn’t.</p> <p>In this honest and very real conversation, Lisa unpacks the truth about multitasking - where it comes from, why we do it, and how it might actually be the thing keeping you stuck, overwhelmed, and on the salon floor longer than you want.</p> <p><strong>Inside This Episode:</strong></p> <p>• Why multitaskers struggle to say no<br> • The link between people-pleasing and burnout<br> • Why you say yes… even when you shouldn’t<br> • The hidden cost of “just doing it yourself”<br> • Why consistency is harder than crisis mode<br> • How multitasking affects your leadership and your team<br> • The difference between urgent vs important work<br> • Why your value isn’t based on how much you do<br> • How to pause before saying yes (and why it matters) </p> <p><strong>The Big Shift</strong></p> <p>You don’t need to do more.</p> <p>You need to do less… better.</p> <p>Because when you stop trying to do everything…</p> <p>You finally create space to lead.</p> <p>#salonowner, #salonbusiness, #burnoutrecovery, #timemanagement, #salonlife</p>

May 20, 2026
Give a Guarantee Because You Give a Shit
<p><strong>Link To my FREE 25 Workshop</strong> <a href="https://thesalonmentors.com/events-2026" target="_blank" rel="noopener noreferrer">https://thesalonmentors.com/events-2026</a> </p> <p>What if the fastest way to build trust in your salon… was a guarantee? </p> <p>In Chapter 14 of Your Salon Retail, Lisa breaks down why guarantees are one of the most underused trust-building tools in the hair, beauty, spa, and clinic industry. </p> <p>Because guarantees aren’t really about refunds. They’re about confidence. Leadership, and showing your clients that you genuinely care. </p> <p>Inside this episode, Lisa shares: </p> <ul> <li>Why guarantees remove fear and build trust fast </li> <li>How difficult complaint handling destroys loyalty </li> <li>Why most clients don’t want refunds - they want care </li> <li>How complaints are often clients fighting to stay </li> <li>Why backing your recommendations changes everything </li> </ul> <p>If your salon wants more loyalty, stronger retail sales, and a team that communicates confidently, this conversation matters. Because clients buy from businesses that feel safe, and when trust grows - so does your business. </p> <p>My FREE <strong>25 Hour Salon Owner - Confident Communications </strong>is next week to check it out <a href="https://thesalonmentors.com/events-2026" target="_blank" rel="noopener noreferrer">https://thesalonmentors.com/events-2026</a></p> <p> #SalonOwner #SalonLeadership #SalonRetail #ClientTrust #SalonMentor #BeautyBusinessCoach #HairSalonBusiness #SalonSystems #RetailConfidence #SalonProfit</p>
148 total episodes available
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Lisa Conway
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