
Savvy Shopkeeper Retail Podcast
Hosted by Kathy Cruz · Kathy Cruz
5.0from 172 ratings
- 360
- Episodes
- 92
- Transcribed
- 172
- Ratings
- Daily
- Cadence
- 2019
- First episode
About Savvy Shopkeeper Retail Podcast
Host, Kathy Cruz is a retail business coach who owned a retail business with her sister for a decade. She knows firsthand that running a retail business, both online and in a brick and mortar has its challenges. Kathy is passionate about teaching independent retailers how to work smarter, profit more and grow.
- Publisher
- Kathy Cruz
- Category
- business · business
- Language
- en
- Explicit
- No
- First episode
- 9 Sept 2019
- Latest episode
- 24 Sept 2026
Latest episodes
92 of 360 episodes have a transcript.

24 Sept 2026TRANSCRIPT
285. What Your Retail Return Policy Is Really Costing You

10 Sept 2026TRANSCRIPT
284. A Better Way to Plan Your Shop's Year

3 Sept 2026TRANSCRIPT
283. Planning Isn't What You Think It Is
Inside a recent episode

285. What Your Retail Return Policy Is Really Costing You
Published 24 Sept 2026 · Transcript excerpt
[…] Your return policy affects far more than the merchandise customers bring back. It can influence sales, gift purchases, margins, staff time, future cash flow, and how often you're pulled into decisions that shouldn't require the owner. Especially for those of you, if you're familiar with my framework and the six stages of growing a store, if you're in stages four and five, that is not something that you should be handling at the counter, unless it's like some very unusual circumstance. Anyhow, This doesn't mean every independent retailer should offer generous refunds with a long return either. Y'all know me better than that. […]
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See plansWho has been a guest on Savvy Shopkeeper Retail Podcast
Names identified in recent episode analyses. Showing up to five guests.
- Sarah Andert
- Christine Klein
- Elena Gustavson
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 5.0 / 5
- 141 ratings
- Spotify
- 4.9 / 5
- 31 ratings
Podcast Authority Score: 62 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 87
- Social presence
- 0
- YouTube
- 0
- Engagement
- 93
Contact Savvy Shopkeeper Retail Podcast
- Guest appearances
- Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about Savvy Shopkeeper Retail Podcast
Who hosts Savvy Shopkeeper Retail Podcast?
Kathy Cruz host the show. Published by Kathy Cruz.
How often do new episodes come out?
The show publishes daily, based on its RSS feed.
Does Savvy Shopkeeper Retail Podcast take guests?
The show does not typically feature guests, based on episode analyses.
Where can I read transcripts?
92 of 360 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
Host of Savvy Shopkeeper Retail Podcast?
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