The Seriously Curious podcast covers the most important topics in UX/CX strategy and design for business results. Hosted by Chris Rockwell and the team at Lextant, this podcast will bring actionable insights from leading industry experts and the latest customer research. Each month, we will unlock human behavior, uncover common design challenges, and explore advances in new technology. Don't miss out on the upcoming episodes — subscribe now to receive Seriously Curious news and announcements at Lextant.com.
Making Healthcare Human Again: The Future of AI, UX, and Patient Care
Healthcare is entering a new era. As AI, wearables, remote monitoring, and digital health technologies reshape how care is delivered, the opportunity is to ensure these innovations make healthcare more human, not less. In this episode of Seriously Curious, Chris Rockwell is joined by Vanessa Christy, Senior Director of User Experience at Insulet, to explore how human-centered design is shaping the future of healthcare experiences. Together, they discuss the shift from reactive care to p...
14 Jul 2026
How Central Ohio Is Becoming America's Next Mobility Innovation Hub
Chris Rockwell sits down with Doug McCullough, Executive Director of the Beta District, and Eric Phillips, Economic Development Director for Union County, to explore how Central Ohio has emerged as one of the country's leading hubs for mobility innovation. Together, they discuss how public-private partnerships, world-class research institutions, and industry leaders are transforming the region into a real-world proving ground for connected and autonomous vehicles, advanced air mobility...
16 Jun 2026
The Evolution of Future Integrators
Chris Rockwell sits down with Gifton Gammon, Senior Director of Experience at Sonic Automotive, to explore what it means to become a "future integrator”, connecting human understanding, business strategy, and emerging technology to navigate an increasingly complex world. Drawing on her experience leading UX and CX at one of the largest automotive retailers in the US and fresh insights from South by Southwest, Gifton shares her perspective on AI, innovation, mobility, and the evolving role of ...
21 Oct 2025
Innovating the Mobile Lifestyle
Chris sits down with McKay Featherstone of THOR industries to explore innovation in the RV and mobile-lifestyle space. They also dig into portfolio strategy, culture and risk, and practical leadership advice for scaling customer-centric innovation across organizations.
23 Sept 2025
Industrial Sized UX
Chris Rockwell sits down with Jon Walter, Director of User Experience at Rockwell Automation to discuss the challenges of user centered design for complex industrial and manufacturing environments.
26 Jun 2025
The Second Founding of Honda
Raj Manakkal, a Honda veteran, discusses Honda's second founding with Chris, focusing on cross-functional teams and agile practices for in-house digital services in this interview.
29 Apr 2025
Is Design Thinking Still Relevant?
In this episode, Chris Rockwell and the talented Carly Price discuss the importance of creative practice with a business mindset for effective Design Thinking. Spoiler: Design Thinking isn't dead.
16 Jan 2025
Transforming Travel Experiences
In this edition of Seriously Curious, Chris Rockwell chats with Lizzy Martinez, General Manager of Consumer Research and Advisory at Delta Airlines, about how Delta uses customer insights to elevate travel experiences. From "revenge travel" trends to free in-flight Wi-Fi and biometrics, discover how Delta is creating premium journeys that begin before takeoff and continue beyond the destination.
10 Dec 2024
Has “Experience” Become a Four-Letter Word?
Chris Rockwell and Donald Chesnut explore why Customer Experience has become a great idea with the wrong execution in business.
12 Nov 2024
The Future of Experience Design and The Role of AI
In this episode of Seriously Curious, Chris Rockwell, founder and president of Lextant, goes deep with experience design and AI leader, Heramb Dandekar. Together, they discuss the evolution of experience-centric design for consumer goods and automotive and the need to up skill UX for effective deployment of AI-powered solutions.
15 Oct 2024
From Algorithms to Ethics | AI's Evolution (Part 2)
In this episode of Seriously Curious, Chris Rockwell, founder and president of Lextant, continues his conversation with Katie Johnson, global head of consumer insights at Panasonic Well, to explore the rapidly evolving landscape of artificial intelligence. Together, they unpack the implications of AI from a human experience perspective, discussing how algorithms shape decision-making, the ethical dilemmas AI presents, and what the future holds for consumers and businesses alike. This tho...
1 Oct 2024
From Algorithms to Ethics | AI's Evolution (Part 1)
In this episode of Seriously Curious, Chris Rockwell, founder and president of Lextant, sits down with Katie Johnson, global head of consumer insights at Panasonic Well, to explore the rapidly evolving landscape of artificial intelligence. Together, they unpack the implications of AI from a human experience perspective, discussing how algorithms shape decision-making, the ethical dilemmas AI presents, and what the future holds for consumers and businesses alike. This thought-provoking co...
3 Sept 2024
Organizational Maturity and User Experience (Part 2)
On this episode of Seriously Curious, Chris Rockwell continues his conversation with Heidi Munc, vice president of user experience at Nationwide. They discuss leveraging research more effectively across an entire corporate ecosystem, incorporating generative AI and so much more.
6 Aug 2024
Organizational Maturity and User Experience (Part 1)
On this episode of Seriously Curious, Chris Rockwell is joined by Heidi Munc, vice president of user experience at Nationwide, for a thought-provoking conversation about leveraging research more effectively across an entire corporate ecosystem, incorporating generative AI and so much more.
6 Aug 2024
User Experience Research With Marty Gage and Spencer Murrell
Lextant Founder and President Chris Rockwell is joined by the authors of "User Experience Research: Discover What Customers Really Want." Marty Gage, a human factors psychologist, and Spencer Murrell, an industrial designer, have been working together since 1989. They have invented a foolproof approach to the first phase of design thinking. It is the culmination of thirty years of experimentation and marketplace validations for Fortune 500 companies across multiple industries. They have ...
6 Aug 2024
The Future of Electric Vehicle Adoption
This episode of Seriously Curious explores the future of electric vehicle (EV) adoption. Host Chris Rockwell, founder and president of Lextant, is joined by two esteemed guests: Kristin Kolodge, vice president of auto benchmarking and mobility development at J.D. PowerZoey Ryu, director of human-centered design at LextantTogether, they dive into the barriers — and solutions — behind mass adoption for electric vehicles.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
7 ratings
Spotify
5.0 / 5
1 ratings
Podcast Authority Score: 22 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
31
Social presence
0
YouTube
0
Engagement
32
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