Service Design Show
Hosted by Marc · Service Design Show
4.7from 48 ratings
- 339
- Episodes
- 35
- Transcribed
- 48
- Ratings
- Daily
- Cadence
- 2016
- First episode
- 2M
- YouTube views
About Service Design Show
Go beyond the basics of service design and learn what it truly takes to deliver services that make a positive impact on people, business and planet.
- Publisher
- Service Design Show
- Category
- business
- Language
- en
- Explicit
- No
- First episode
- 16 Apr 2016
- Latest episode
- 15 Oct 2026
Latest episodes
35 of 339 episodes have a transcript.
15 Oct 2026TRANSCRIPT
Why Journey Mapping Is the EASY Part / Cecilie Kobbelgaard / #BTM26
7 Oct 2026TRANSCRIPT
Why Empathy Isn't Enough in Service Design / Lara Salinas / Episode #264
1 Oct 2026TRANSCRIPT
Why Your Best Ideas Never Get Implemented / Stefan Wörnle / BTM26
Inside a recent episode
Why Journey Mapping Is the EASY Part / Cecilie Kobbelgaard / #BTM26
Published 15 Oct 2026 · Transcript excerpt
[…] What's one of those things that you'll be sharing with us? What's something that you wish you would have known? I think all consultants going into internal jobs are hit with reality once they get into an organization where pace is different, where opinions are even greater and the more the merrier than they were when I was a consultant. A person said to me during one of the first years I was in Grundfos that you shouldn't underestimate coffee not because we need coffee to stay awake but because a lot of my work is also to drink coffee or in my case tea with people and combine knowledge around the organization so that we're actually aware of what we're doing and I was surprised by the fact that such a super tanker isn't has limited amount of knowledge of what's going on just around the corner. […]
Read the full transcript with a Pod Engine plan.
See plansWho has been a guest on Service Design Show
Names identified in recent episode analyses. Showing up to five guests.
- Cecilie Kobbelgaard
- Lara Salinas
- Stefan Wörnle
- Mariana Salgado
- Zac Heisey
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- YouTube views
- 1,548,138
- Score snapshot 15 Sept 2025
- Apple Podcasts (US)
- 4.7 / 5
- 12 ratings
- Spotify
- 4.7 / 5
- 36 ratings
Podcast Authority Score: 76 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 95
- Social presence
- 0
- YouTube
- 93
- Engagement
- 51
Contact Service Design Show
- Guest appearances
- Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
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Questions about Service Design Show
Who hosts Service Design Show?
Marc host the show. Published by Service Design Show.
How often do new episodes come out?
The show publishes daily, based on its RSS feed.
Does Service Design Show take guests?
Yes. Guests have been identified in episode analyses.
Where can I read transcripts?
35 of 339 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
Host of Service Design Show?
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