Welcome to the Shepherding Chaos Podcast. Firstly a little explanation of the name: we’ve always felt that retail is a by nature a fairly chaotic world. We don’t mean that in a derogatory fashion, just that there are so many variables at play. Sales driven by environment, circumstance and changing customer preference including the technology they want, and are prepared to use, contribute to a multitude of influencing factors on the ultimate margin we achieve and therefore the amount of money we have to spend.
Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following.
In the podcast, we’ll discuss subjects in the retail and retail technology world. We’ll also look to have guest speakers and generally share our thoughts in a light and thought provoking way.
Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin is joined by Neil Sansom (CEO at SGS Engineering) and Brad Houldsworth (Strategy Director at Remarkable) to discuss SGS's IT/ecom strategy, and how the partnership between R247 and Remarkable ensures SGS's success.
https://retail247.com/
https://r247origin.com/
https://r247archean.com/
5 Dec 2024
Episode 17 - Acting Local with Remote Resource
Martin is joined by Steve Smart and Vishal Shah from PMC to discuss how Retail247 employs a remote team to enhance development capabilities and drive efficiency in retail operations.
29 Jan 2024
Episode 16 - Digital Product Passports
Welcome to the Shepherding Chaos podcast by Retail247! In this episode of Shepherding Chaos, Martin and Alan discuss all things Digital Product Passports. They cover questions like 'what do we know about DPPs?', 'how will retailers respond?' and 'how will the public respond?'. To learn more about the road to DPP compliancy, get in touch.
https://retail247.com/
https://r247origin.com/
https://r247archean.com/
5 Jan 2024
Episode 15 Part 2 - The Tech Talk with John Best
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 1 also available.
https://retail247.com/
https://r247origin.com/
https://r247archean.com/
4 Dec 2023
Episode 15 Part 1 - The Tech Talk with John Best
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by John Best, Head of Innovation here at Retail247. The pair discuss their history of working together, how Origin and Archean have been developed and the future of technology within the retail industry. Part 2 coming soon!
https://retail247.com/
https://r247origin.com/
https://r247archean.com/
14 Nov 2023
Episode 14 - The Crew Clothing Technology Journey with Richard Surman
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Richard Surman, Head of IT at Crew Clothing. The pair discuss Crew Clothing's technology strategy, and how Retail247 has been a part of it ever since Richard began his tenure at Crew Clothing in 2020.
https://retail247.com/
https://r247origin.com/
https://r247archean.com/
3 Jul 2023
Episode 13 -The Show Must Go On with Matt Bradley
Welcome to Shepherding Chaos, the podcast by Retail247. In Episode 13, Martin (CEO of Retail247) and Lucy (Marketing Executive at Retail247) are joined by Matt Bradley, Director of the Retail Technology Show. Martin and Lucy ask Matt for advice as Retail247 are having their first stand at RTS 2024.
https://retail247.com/
We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world.
#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast
12 Jun 2023
Episode 12 - A CFO’s View of Tech in Retail
Welcome to the Shepherding Chaos podcast by Retail247. In this episode of Shepherding Chaos, Martin is joined by Heather Wood-Stringer, CFO of LK Bennett, where they discuss how Heather's role as CFO means she oversees all IT functions within the business, and her opinions of different types of tech within retail.
https://retail247.com/
We offer innovative solutions (such as our PIM platform, Origin and our stock platform, Quantum) as well as project delivery services. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we discuss subjects in the retail and retail technology world.
#Origin #PIM #retail247 #retailtech #retailsolution #retailpodcast #newpodcast #techpodcast
15 Mar 2023
Episode 11 - The Retail Merry Go Round
In this episode of Shepherding Chaos, our hosts Martin and Alan chat about how some retailers still need to improve upon their basic processes. At the end of the episode, they play the post-it note game!
6 Feb 2023
Episode 10 - How Technology Underpins Customer Service with Cathy McCabe
In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Co-Founder and CEO of clienteling app Proximity, Cathy McCabe, to chat about how technology underpins customer service.
13 Sept 2022
Episode 9 - The Greatest Showman with Matt Bradley
In this episode of Shepherding Chaos, our hosts Martin and Alan sit down with Director of the Retail Technology Show, Matt Bradley. Titled ‘The Greatest Showman’, reflecting Matt’s stellar event back in April, Martin, Alan and Matt discuss how Matt has adapted the show over the years, similarly to how we continue to adapt our solutions, to ensure it remains an industry staple.
2 Nov 2021
Episode 8 - If I had a million pounds... with Richard Surman, Head of IT at Crew Clothing
If we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.
28 Jul 2021
Episode 7 - Sustainability within Retail with Dr. Esther Pugh
On this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and Consumer Behaviour at Leeds Beckett University. Together they discuss sustainability within the retail industry and how technology can help brands and retailers to become more sustainable.
20 Apr 2021
Episode 6 - Supplier or Partner?
This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more generic.
8 Feb 2021
Epsiode 5 - Disruptive Technology
In episode 5 we take a look at technology that we class as disruptive and how it enables innovation.
21 Dec 2020
Epsiode 4 - Five Rubbish Things
2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations we'd consign to the bin.
2 Dec 2020
Episode 3 - IT & The Business
In this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.
12 Nov 2020
Episode 2 - Empowered Customer Service
In this episode we discuss how technology can, and should, contribute to customer service.
6 Oct 2020
Epsiode 1 - The Constant of Change
In this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of change is ever increasing.
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