Shine on CX Show: Illuminating the Path to Exceptional Customer Experience
Hosted by Claire Boscq · Claire Boscq, CX Activator
5.0from 2 ratings
- 19
- Episodes
- 2
- Ratings
- 2024
- First episode
About Shine on CX Show: Illuminating the Path to Exceptional Customer Experience
Welcome to the Shine on CX Show, your essential podcast for all things customer experience (CX). Each episode features in-depth interviews, real-world case studies, and practical advice to help you enhance your customer interactions. The Shine on CX Show is more than just a podcast-it’s a community dedicated to raising the bar in customer experience. By tuning in, you’ll join a network of like-minded individuals who are committed to delivering exceptional service and driving business growth Discover how to shine in the world of customer experience with the Shine on CX Show. Subscribe today!
- Publisher
- Claire Boscq, CX Activator
- Category
- business
- Language
- en
- Explicit
- No
- First episode
- 31 Aug 2024
- Latest episode
- 4 Aug 2025
Latest episodes
19 episodes in the feed.
4 Aug 2025
Shine on CX Show with Simon Nash
In this heart-opening episode of the Shine on CX Show, Claire Boscq is joined by soulful leader and TEDx speaker Simon Nash. From corporate HR awards to founding Law at Work, Simon has always been on a quest to bring more humanity into business. Together, Claire and Simon dive into the power of care, emotional intelligence, and why love isn’t fluffy, it’s the foundation of meaningful leadership and customer eXperience. Drawing from his TEDx talk (https://www.youtube.com/watch?v=7HNgOL6K4JI) and the timeless wisdom of Khalil Gibran, Simon shares how “work is love made visible” and how leaders can rehumanise their workplace culture, one heartfelt interaction at a time. What you’ll take away: Why bringing love to work is a courageous leadership act, not a soft one How real human connection transforms customer eXperience The key to making profit with purpose (hint: it's not just petrol in the business engine) #ShineOnCXShow #CustomereXperience #LeadershipWithLove #HumanConnection #EmotionalIntelligence #CXPodcast #SoulfulLeadership FOLLOW SIMON 🔗 LinkedIn: https://www.linkedin.com/in/profilesimonnash/ (https://www.linkedin.com/in/profilesimonnash/) ----------- FOLLOW CLAIRE (https://claireboscq.com/podcast-shine-on-cx-show/) 🌐 Website: https://claireboscq.com/ (https://claireboscq.com/) 🔗 YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) 🔗 LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) 🔗 Facebook: https://www.facebook.com/claireboscqkeynotespeaker (https://www.facebook.com/claireboscqkeynotespeaker) 🔗 Instagram: https://www.instagram.com/claireboscq/ (https://www.instagram.com/claireboscq/)
6 Jul 2025
Shine on CX Show with Jo Ferbrache
Holistic wellbeing practitioner Jo Ferbrache shares her journey with Claire Boscq, discussing emotional resilience and simple tools like breathwork that can transform leadership and workplace connections in this interview.
23 Jun 2025
Shine on CX Show with Douglas Kruger CSP
Author Douglas Kruger CSP discusses with Claire Boscq why excellence is a moral imperative, not just a competitive advantage, and how a 'good enough' attitude harms customers and business in this interview.
17 Jun 2025
Shine on CX Show with Nienke Bloem
Global CX expert Nienke Bloem discusses customer transformation, leadership, and storytelling with host Claire Boscq, emphasizing emotional connection and simple CX strategies in this interview.
23 May 2025
Shine on CX Show with Craig Lee
Global customer experience expert Craig Lee discusses the emotional heart of customer experience with Claire Boscq, exploring values, feelings, and human connection as drivers of customer loyalty in this interview.
1 Mar 2025
Shine on CX Show with Cirsty De Gruchy-Moseley
🎙 Welcome to the Shine On CX Show! In this episode, Claire Boscq sits down with Cirsty De Gruchy-Moseley, ambassador for Purple Tuesday in Jersey, to discuss how businesses can create a more inclusive and accessible customer experience for people with disabilities. We challenge common misconceptions about disability—how it isn’t always visible, how perception isn’t always reality, and why inclusion is really about being kind, aware, and ready to ask, "How can I help?" Discover: 💜 How small changes can make a big impact on disabled customers. 💡 Why accessibility isn’t just about physical spaces—it’s about attitude and awareness. 🙌 The role of businesses in fostering a culture of care and inclusion. Creating accessible and inclusive experiences isn’t just good business—it’s about being a compassionate and customer-focused organisation. Whether you’re a business leader, service provider, or CX professional, this episode will give you practical insights on making every customer feel valued. 🎧 Tune in to the Shine On CX Show and be part of the movement for a more inclusive world! #ShineOnCX #CustomereXperience #PurpleTuesday #DisableCustomereXperience------------FOLLOW CIRSTY https://www.linkedin.com/in/cirstydegruchy/ https://connectingcommunities.je/ (https://connectingcommunities.je/) https://purpletuesday.co (https://purpletuesday.co/)----------- FOLLOW CLAIREhttps://claireboscq.com/ (https://claireboscq.com/podcast-shine-on-cx-show/) https://jcxalliance.com/ (https://jcxalliance.com/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) (https://www.linkedin.com/in/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: (https://www.linkedin.com/in/claireboscq/)https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) (https://www.instagram.com/jcxalliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance)
1 Feb 2025
Shine on CX Show with Dr Danica Damljanovic
In this episode, Claire Boscq is joined by Dr. Danica Damljanovic, AI expert and technology leader, to explore how artificial intelligence is transforming customer experience (CX). From enhancing interactions to boosting Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT), AI is reshaping the way businesses engage with their customers. Dr. Danica shares her insights on: ✨ How AI can personalise and streamline customer interactions. ✨ The balance between automation and the human touch in CX. ✨ The role of AI-driven sentiment analysis in improving NPS and CSAT. ✨ Ethical considerations and how businesses can use AI responsibly. ✨ Future trends that will shape AI-driven customer experiences. Whether you’re a CX professional, business leader, or just curious about the power of AI, this episode is packed with practical insights on how to leverage AI to enhance customer loyalty and satisfaction. 🎧 Tune in to the Shine On CX Show and discover how AI can revolutionise your customer experience strategy! #ShineOnCX #CustomerExperience #AI #CXInnovation #DrDanicaDamljanovic BOOK THE NEXT AI WORKSHOP WITH DANICA - The Future of CX with AI https://jcxalliance.com/event/the-future-of-cx-with-ai/ (https://jcxalliance.com/event/the-future-of-cx-with-ai/) ------------ FOLLOW DANICA https://sentientmachines.tech/ (https://sentientmachines.tech/) https://www.linkedin.com/in/danicadamljanovic/ (https://www.linkedin.com/in/danicadamljanovic/) ------------ FOLLOW CLAIRE https://claireboscq.com/ (https://claireboscq.com/podcast-shine-on-cx-show/) https://jcxalliance.com/ (https://jcxalliance.com/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) (https://www.linkedin.com/in/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: (https://www.linkedin.com/in/claireboscq/)https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) (https://www.instagram.com/jcxalliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance)
20 Jan 2025
Shine on CX Show with Rich Mulholland
In this high-energy episode, Claire Boscq sits down with Richard Mulholland, global keynote speaker, entrepreneur, and author of the upcoming book Relentless Relevance, to explore the powerful connection between sales and customer experience (CX). Rich shares how being relentlessly relevant in sales is about crafting stories where the customer is the hero. He reveals why disrupting expectations and adding a playful edge—making mischief—can turn average service into unforgettable experiences that drive loyalty and referrals. Discover: ✨ How aligning CX with sales strategies leads to lasting customer relationships. ✨ Why storytelling is the key to engaging customers and closing deals. ✨ How small, unexpected moments of delight can make your business impossible to ignore. ✨ Why creating a culture of CX excellence should be part of your organisation’s identity. Whether you're in sales, leadership, or CX, this episode is packed with bold insights on how to stay relevant, build trust, and craft customer experiences that fuel business growth. 🎧 Tune in to the Shine On CX Show and discover how to make sales and CX work together—through a little mischief! #ShineonCX #JCXAlliance #CutomerExperience #RelentlessRelevance #podcast #richardmulholland (https://www.linkedin.com/feed/hashtag/?keywords=richardmulholland&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7283377056355110913) ------------ FOLLOW RICH https://www.richmulholland.com/ (https://www.richmulholland.com/) https://www.linkedin.com/in/richardmulholland/ (https://www.linkedin.com/in/richardmulholland/) https://msnglnk.com/ (https://msnglnk.com/) ------------ FOLLOW CLAIRE https://claireboscq.com/ (https://claireboscq.com/podcast-shine-on-cx-show/) https://jcxalliance.com/ (https://jcxalliance.com/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) (https://www.linkedin.com/in/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: (https://www.linkedin.com/in/claireboscq/)https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) (https://www.instagram.com/jcxalliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance)
5 Jan 2025
Shine on CX Show with Cassidy Mason
In this episode, Claire Boscq sits down with Cassidy Mason, founder of Cassidy Mason Consulting, to explore the powerful link between customer experience (CX) and sales strategy. With over 15 years of experience spanning hospitality, procurement, e-commerce, and global sales strategy, Cassidy shares how putting the customer at the centre of sales can transform a business’s performance. Cassidy delves into her journey, from leading a sales strategy team at Groupon in Australia and New Zealand to launching her own consultancy in Jersey. She reveals how her team’s customer-centric approach boosted revenue by 40% and why understanding your customers is key to sustainable growth. Discover: ✨ How aligning CX with sales can drive exceptional results. ✨ Practical insights into creating customer-first sales strategies. ✨ The importance of empowering teams to truly understand and serve their customers. Whether you’re a sales professional, CX enthusiast, or business leader, this episode offers actionable advice to help you rethink the way you connect with your customers. 🎧 Tune in and let Cassidy Mason inspire you to transform your sales approach with the power of CX! #ShineonCX #JCXAlliance #CutomerExperience BOOK YOUR TICKET FOR THE WORKSHOP: CX as Your Secret Sales Strategy https://jcxalliance.com/event/cx-as-your-secret-sales-strategy/ (https://jcxalliance.com/event/cx-as-your-secret-sales-strategy/) ------------ FOLLOW CASSIDY https://www.cassidymasonconsulting.com/ (https://www.cassidymasonconsulting.com/) https://www.linkedin.com/in/cassidygmason/ (https://www.linkedin.com/in/cassidygmason/) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance)
10 Dec 2024
Shine on CX Show with Marcus Calvani
Marcus Calvani, Co-CEO of the Jersey Hospitality Association, shares insights on reclaiming local pride, challenging low-skilled job perceptions, and elevating service standards in the hospitality industry.
23 Nov 2024
Shine on CX Show with Morgane Rollando
Purpose-driven strategist Morgane Rollando shares her framework of Purpose, Awareness, and Alignment, revealing how aligning organizations with their deeper mission can revolutionize culture and customer experience.
11 Nov 2024
Shine on CX Show with Estelle Martinson
In this episode of the Shine on CX Show, we sit down with Estelle Martinson, Head of Client Experience at Standard Bank Offshore. Estelle shares how empathy-driven leadership can transform the client experience by fostering a supportive, innovative, and inclusive culture. We discuss the unique challenges financial services face in delivering exceptional customer experiences across a global landscape, as well as the role of empathy in both leading teams and creating meaningful client connections. Estelle also provides insights into balancing the human touch with technology to ensure consistency and personalisation for clients worldwide. Whether you’re interested in CX, financial services, or leadership, this episode offers valuable perspectives on cultivating a truly client-focused approach. #ShineonCX #JCXAlliance #CutomerExperience FOLLOW ESTELLE https://www.linkedin.com/company/standardbank-offshore/ (https://www.linkedin.com/company/standardbank-offshore/) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) _____
28 Oct 2024
Shine on CX Show with Paul Murphy
🎙 Episode 7: Boosting Productivity to Enhance Customer Experience with Paul Murphy In this episode of the Shine on CX Show, Claire Boscq sits down with Paul Murphy, CEO of Jersey Business, to dive into the powerful connection between productivity and customer experience (CX). Paul sheds light on how enhancing productivity within an organisation directly influences the quality of CX, creating a ripple effect that benefits both employees and customers alike. Together, they explore practical steps businesses in Jersey can take to streamline processes, invest in technology, and measure success in ways that resonate with customers' expectations. Whether you're a business leader or CX enthusiast, this conversation provides valuable insights into balancing productivity and customer satisfaction for long-term success. Listen in for actionable advice on transforming productivity into exceptional CX! ------------- CONTACT PAUL MURPHY AT JERSEY BUSINESS https://www.linkedin.com/in/paulmurphy73/ (https://www.linkedin.com/in/paulmurphy73/) https://www.jerseybusiness.je/ (https://www.jerseybusiness.je/) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) ______
15 Oct 2024
Shine on CX Show with Beth Gallichan
🎙 Episode 6: Elevating Customer Experience in the Charity Sector with Beth Gallichan In this episode of the Shine on CX Show, we chat with Beth Gallichan, former CEO of the Association of Charities in Jersey and founder of Bethspoke Charity Development, about the unique challenges charities face in delivering exceptional customer experiences. Beth shares her insights on how charities can balance limited resources while ensuring that donors, beneficiaries, and supporters feel valued. She emphasizes the importance of measuring impact beyond fundraising and effectively communicating this to donors, while also discussing how to understand the motivations of different stakeholders and tailor approaches to meet their needs. Beth highlights the need for more training and collaboration in the sector to build expertise and drive sustainability. As a "charity experience activator," she advocates for using private-sector customer experience strategies to improve engagement. Whether you're a charity leader, supporter, or passionate about customer experience, this episode offers valuable insights into elevating service and making a lasting impact on the island's economy. ------------- CONTACT BETH https://www.linkedin.com/in/bethany-gallichan-a3392b82/ (https://www.linkedin.com/in/bethany-gallichan-a3392b82/) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) ______
3 Oct 2024
Shine on CX Show with Michelle Pascoe
🎙 Episode Title: Unlocking Potential Across Generations with Michelle Pascoe In this episode of the Shine on CX Show, we’re thrilled to welcome Michelle Pascoe, Leadership & Customer Experience Expert, to explore a topic crucial for today’s workplace: how to unlock the potential of employees across different generations. From Baby Boomers to Gen Z, each generation has unique needs, expectations, and motivations. Michelle shares her expert insights on how businesses can understand these differences to truly look after their employees, foster engagement, and create an environment where everyone thrives. Tune in to discover practical strategies for improving employee satisfaction and retention by tailoring your approach to the multigenerational workforce. Whether you’re a leader looking to better support your team or interested in enhancing your workplace culture, this episode is packed with actionable advice. #Leadership #EmployeeEngagement #GenerationalDiversity #ShineOnCX ------------- CONTACT MICHELLE https://www.michellepascoe.com/ (https://www.michellepascoe.com/) (https://www.linkedin.com/in/alison-edgar/)https://www.linkedin.com/in/michellepascoe/ (https://www.linkedin.com/in/michellepascoe/) https://www.instagram.com/michelle.pascoe/ (https://www.instagram.com/michelle.pascoe/) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) ______
22 Sept 2024
Shine on CX Show with Andy Firth
🎙 Episode Title: Unveiling the Power of Mystery Shopping with Andy Firth In this episode of the Shine on CX Show, we’re joined by Andy Firth, VP of MSPA Africa/Europe and Head of Advisory and Analytics at Ipsos, to explore the transformative impact of mystery shopping within the customer experience (CX) ecosystem. With over 25 years of experience in market research and 17 years specialising in mystery shopping, Andy shares his expert insights on how mystery shopping goes far beyond simple evaluations, driving commercial growth and enhancing customer interactions. Andy discusses how organisations can integrate mystery shopping with advanced analytics to reveal powerful connections between employee behavior, customer satisfaction, and sales performance. He also challenges common misconceptions about mystery shopping and illustrates how businesses can achieve significant ROI through actionable insights. This episode is packed with valuable advice for businesses looking to elevate their CX strategies. Tune in to discover how mystery shopping can revolutionise your customer experience! BOOK YOUR SEAT AT THE JCX CONFERENCE https://claireboscq.com/jcx-conference/ (https://claireboscq.com/jcx-conference/) ------------- CONTACT ANDY https://www.linkedin.com/in/andy-firth/ (https://www.linkedin.com/in/andy-firth/) https://www.ipsos.com/en-uk/mystery-shopping-research (https://www.ipsos.com/en-uk/mystery-shopping-research) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) ______
15 Sept 2024
Shine on CX Show with Joanne Vandermerwe-Mahon
🎙 Mastering Customer Service with Joanne Vandermerwe-Mahon, Founder of Profit on a Plate In this episode of the Shine on CX Show, we’re joined by Joanne Vandermerwe-Mahon, a customer service expert and founder of Profit on a Plate. With years of experience in training businesses to deliver top-tier customer service, Joanne shares her insights on how businesses in Jersey can elevate their customer interactions and create lasting impressions. We dive into the essential skills every customer-facing employee should have, strategies for handling difficult situations, and how smaller businesses can implement effective training without breaking the bank. If you're looking to boost your customer service game and drive profits, this episode is packed with practical advice and real-world examples to help you get there. Tune in and discover how customer service excellence can be the key to your business success! BOOK YOUR SEAT AT THE JCX CONFERENCE https://claireboscq.com/jcx-conference/ (https://claireboscq.com/jcx-conference/) ------------- CONTACT JOANNE https://profitonaplate.com/ (https://profitonaplate.com/) https://www.linkedin.com/in/joanne-vandermerwe-mahon-1bbabb28/ (https://www.linkedin.com/in/joanne-vandermerwe-mahon-1bbabb28/) https://www.facebook.com/joanne.profitonaplate (https://www.facebook.com/joanne.profitonaplate) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) ______
7 Sept 2024
Shine on CX Show with Minister Kirsten Morel
In this episode of the Shine on CX Show, we sit down with Minister Kirsten Morel, Minister for Sustainable Economy at the Government of Jersey, to discuss the pivotal role customer experience (CX) plays in driving the island’s economic growth. Minister Morel shares his views on the current state of CX in Jersey, the government’s initiatives to enhance public and private sector service quality, and how innovation and technology are shaping the future of CX. We also dive into the importance of collaboration between businesses, local organisations and government to ensure that Jersey stays competitive on the global stage. Tune in for a thought-provoking conversation on how leadership at the top can ignite change across our beautiful island. BOOK YOUR SEAT AT THE JCX CONFERENCE https://claireboscq.com/jcx-conference/ (https://claireboscq.com/jcx-conference/) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) ______
31 Aug 2024
Shine on CX Show with Alison Edgar MBE
🎙 Welcome to the Shine on CX Show! Today, we’re thrilled to have Alison Edgar MBE, known as "The Entrepreneur’s Godmother," join us. As a renowned keynote and motivational speaker, Alison will share her expertise on setting goals, boosting productivity, and driving success—all while delivering exceptional customer experiences. We’ll also be talking about her upcoming appearance at the JCX Conference, where she’ll inspire even more with her powerful insights. Get ready for a conversation filled with practical advice and motivation to help you and your business shine! BOOK YOUR SEAT AT THE JCX CONFERENCE https://claireboscq.com/jcx-conference/ (https://claireboscq.com/jcx-conference/) ------------- CONTACT ALISON https://www.alisonedgar.com/ (https://www.alisonedgar.com/) https://www.linkedin.com/in/alison-edgar/ (https://www.linkedin.com/in/alison-edgar/) https://www.instagram.com/thealisonedgarmbe/ (https://www.instagram.com/thealisonedgarmbe/) ------------ FOLLOW CLAIRE https://claireboscq.com/podcast-shine-on-cx-show/ (https://claireboscq.com/podcast-shine-on-cx-show/) YouTube Subscribe: https://www.youtube.com/c/claireboscq/ (https://www.youtube.com/c/claireboscq/) LinkedIn: https://www.linkedin.com/in/claireboscq/ (https://www.linkedin.com/in/claireboscq/) Facebook: https://www.facebook.com/JCXAlliance (https://www.facebook.com/JCXAlliance) Instagram: https://www.instagram.com/jcxalliance (https://www.instagram.com/jcxalliance) ______
Who has been a guest on Shine on CX Show: Illuminating the Path to Exceptional Customer Experience
Names identified in recent episode analyses. Showing up to five guests.
- Jo Ferbrache
- Douglas Kruger CSP
- Nienke Bloem
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Spotify
- 5.0 / 5
- 2 ratings
Podcast Authority Score: 34 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 37
- Social presence
- 90
- YouTube
- 0
- Engagement
- 32
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