With the cost of vehicle ownership at an all-time high, Alan King, Group President of Vehicle Payments for Corpay, explains how individuals and businesses can mitigate the rising costs if they use the tools at their disposal.
25 Jun 2025
Powering Culture Through Employee Engagement
Crystal Williams, Chief Human Resources Officer at Corpay, discusses how employee engagement surveys power cultural improvements and drive positive change within organizations in this interview.
5 Jun 2025
How Technology Can Drive SMB Growth
Danny Martucci, President and GM of Commercial Cards at Corpay, explores how SMBs utilize payment automation and emerging technology to achieve significant growth; this is an interview.
24 Apr 2025
Getting Creative with B2B Advertising
Alex Kaminsky, Corpay Chief Creative Officer, explains how the company's B2B advertising strategy sets it apart from the competition.
26 Mar 2025
Information Technology Trends
Scott duFour, Corpay Chief Information Officer, lays out how the company is embracing AI-driven innovation to enhance efficiency, customer service, and cybersecurity.
13 Feb 2025
Regulatory Change Management
Azba Habib, Chief Compliance Officer at Corpay, shares how companies can stay ahead of changing regulations and even benefit from them.
23 Jan 2025
Corpay’s M&A Strategy for 2025
Steve Greene, EVP Corporate Development and Strategy at Corpay, offers perspective on the M&A landscape in 2025 and the company's strategy for acquiring companies in the coming year.
6 Jan 2025
Corpay Year in Review
Tom Panther, Chief Financial Officer at Corpay, recaps the company's remarkable year and gives a preview of 2025.
5 Dec 2024
Hiring and Keeping Top Talent Post-Covid
Crystal Williams, Chief Human Resources Officer at Corpay, reveals how companies can attract and retain top talent in a post-Covid multi-generational workforce.
13 Nov 2024
B2B Payments: Fintech's Overlooked Opportunity
Corpay Group President Payables Rick Fletcher and EVP Steve Greene, along with moderator Laura Gibson-Lamothe, reveal why B2B payments represent a massive innovation opportunity for the fintech industry.
7 Oct 2024
Information Technology Budgeting for 2025
Corpay Chief Information Officer Scott duFour shares expert tips for curbing the rising cost of IT software in 2025.
10 Sept 2024
Getting Ahead of Pending ESG Regulations
Alissa Vickery, Corpay Chief Accounting Officer, discusses how companies can prepare for pending SEC regulations for ESG reporting.
20 Aug 2024
Push and Pull: The State of EV Adoption by Fleets
Tom Rowlands, Corpay Managing Director, Global EV Solutions, explains the slowdown in EV adoption and ways Corpay is making adoption by fleets more appealing.
23 Jul 2024
Facing Global Cybersecurity Threats in 2024 | Episode 3
In this episode of the "Smarter Payments" podcast by Corpay, Brennan Robison, Director of Corporate Communications, interviews James Edgar, Corpay's Senior Vice President and Chief Information Security Officer, about cybersecurity strategies for companies. Edgar highlights the increasing frequency and sophistication of ransomware attacks, noting that 40% to 80% of companies pay the ransom. He discusses his extensive career in cybersecurity, spanning over 20 years, and his current role at Corpay.
Edgar explains the growing number of cyber-attacks, often state-sponsored and linked to geopolitical tensions. He emphasizes the importance of strong cyber defenses and compliance with evolving regulations, such as the SEC and PCI standards. AI's role in cybersecurity is also explored, with Edgar describing how it can enhance threat detection and reduce workloads.
The conversation touches on the critical role of employees in cybersecurity, urging vigilance and awareness. Edgar concludes with tips for combating cyber threats, including diligence in email handling, adherence to policies, and flexibility in adopting new controls. The episode underscores the importance of a proactive and comprehensive approach to cybersecurity in today's environment.
25 Jun 2024
Hiring and Retaining: The Importance of Company Culture | Episode 2
In this episode of Smarter Payments, Brennan Robison interviews Mary McCorvey about the crucial role of company culture in attracting and retaining talent. Mary shares insights from her 20-year tenure at Corpay, highlighting how culture shapes the company's success and employee satisfaction.
Key Points:
Definition of Company Culture:
Culture encompasses the beliefs and values that guide how employees approach their work.
It is the essence of an individual and plays a pivotal role in creating a productive and engaged workforce.
Importance of Company Culture:
Company culture is vital for business success, with 88% of employees recognizing its importance.
A positive culture fosters employee engagement, innovation, and retention.
Challenges in Building Culture:
Diversity of thought is not seen as a challenge but as an opportunity for innovation.
Success requires everyone in the organization to contribute to maintaining a positive culture.
Measuring Culture:
Both qualitative and quantitative methods are used, including employee surveys, focus groups, and retention rates.
Engagement scores and absenteeism are indicators of cultural health.
Initiatives to Enhance Culture:
Introduction of "Gratitudes" for peer-to-peer and leader-to-employee recognition.
This program has seen high adoption and positive feedback from leadership and employees.
Scaling Culture in a Growing Company:
Maintaining culture in a large, global organization involves creating smaller communities within the company.
Sustaining growth requires consistent attention to community and culture.
Integrating Acquired Companies:
Integrating new companies involves blending the best aspects of their cultures with Corpay’s.
Early evaluation during the acquisition process helps plan for a positive integration.
Balancing Growth and Employee Satisfaction:
Aligning company goals with individual professional development ensures mutual growth.
Leadership plays a critical role in driving and maintaining a positive culture.
Future Improvements:
Mary emphasizes the importance of enhancing transparency and communication.
Empowering employees to share their voices and aligning their goals with the company's mission fosters a sense of inclusion and value.
Conclusion:
The episode concludes with Mary highlighting the importance of leadership buy-in and consistent communication in fostering a strong company culture. She believes that continued efforts in transparency and employee engagement are key to Corpay's ongoing success.
30 May 2024
Tom Pierce, Chief Enterprise Officer of Corpay | Episode 1
In this episode, Brennan Robison interviews Tom Pierce to discuss the impact of artificial intelligence (AI) on the financial services industry. Tom begins by sharing his extensive background in technology and his role as chief enterprise architect at Corpay, where he leads enterprise architecture and shared applications. The conversation then shifts to the public's understanding of AI, with Tom likening our current grasp of AI to the first inning of a baseball game. He explains that while AI, including generative AI tools like chatbots, is becoming more visible and integrated into daily life, many people are just beginning to realize its potential and long-term presence.
The discussion moves to the practical applications of AI in the financial services sector, particularly in fraud detection, customer screening, and onboarding. Tom highlights the significant role AI plays in identifying and preventing fraudulent activities, emphasizing the cat-and-mouse dynamic between defenders and perpetrators who also utilize AI. He notes the efficiencies AI brings to customer onboarding by automating data validation and error correction processes. The challenge of transparency in AI-driven decisions, such as credit approvals, is also addressed, with Tom suggesting that while AI can assist in these decisions, human judgment remains crucial to ensure accountability and understanding of AI's recommendations.
Lastly, the conversation touches on how Corpay is fostering an AI-friendly culture, emphasizing the importance of experimentation and cross-functional collaboration. Tom shares examples of AI applications at Corpay, including a chatbot named Carol used in Brazil to enhance customer service via WhatsApp, and AI tools integrated into developer environments to boost productivity. He stresses the importance of building an AI culture within companies to stay competitive and adapt to the rapidly evolving technological landscape, concluding with insights into the future role of AI in the payment space, particularly in improving customer service interactions.
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