Join us as we explore the journey of business ownership, where we draw wisdom from past experiences and use them to shape future growth and discover what’s NeXT together
In this episode of "So, What's Next?", hosts Jeremy Madore and Kristen Smith sit down with siblings Dominic and Natalie Arsenault, owners of Domination Plumbing & Heating. They share their inspiring journey of building a thriving business in the plumbing and heating industry throughout COVID-19, and discussing the challenges they faced, their commitment to customer service, and the importance of work-life balance. Discover how they leverage technology and social media to connect with customers and create a family-oriented work environment. Join us for insights into the world of home services and the entrepreneurial spirit that drives their success.
plumbing, heating, home services, entrepreneurship, customer service, work-life balance, family business, technology in business, social media marketing
#Plumbing #Heating #HomeServices #Entrepreneurship #CustomerService #WorkLifeBalance #FamilyBusiness #Technology #SocialMediaMarketing
19 Mar 2025
Episode 18 - Magic Lamp Consulting
In this episode of "So What's Next?", hosts Jeremy Madore and Kristin Smith sit down with Debbi Mallinson from Magic Lamp Consulting. They explore the vital role of grant writing and community support in empowering individuals and organizations. Debbi shares her journey from IT to grant writing, highlighting how her organization provides workforce training and funding opportunities. Tune in to discover how Debbi's journey from IT to grant writing has shaped her mission to uplift those in need. Don't miss this insightful discussion filled with inspiration and practical advice for anyone looking to make a difference in their community.
podcast, grant writing, community support, workforce training, social media marketing, blue-collar businesses, empowerment, Magic Lamp Consulting, inspiration. #SoWhatsNext #Podcast #GrantWriting #CommunitySupport #WorkforceTraining #SocialMediaMarketing #Empowerment #MagicLampConsulting
19 Feb 2025
Episode 17 - LUK
In this episode of "So What's Next?", host Jeremy Madore is joined by Beth Barto, President and CEO of LUK, Inc., and Meryl Warpula, Community Engagement Specialist at LUK, Inc. They delve into the vital work of LUK, Inc., an organization dedicated to supporting families and young people through innovative programs focused on prevention, counseling, and community engagement. Discover how they empower youth through adventure-based learning and managed risk activities, fostering personal growth and resilience. The conversation highlights the importance of community support, funding initiatives, and the impact of unrestricted giving on enhancing services. Tune in to learn more about how LUK, Inc. is making a difference in the lives of many and how you can get involved.
community support, youth empowerment, adventure-based learning, and nonprofit funding.
#LUKInc #YouthEmpowerment #CommunitySupport #AdventureBasedLearning #NonprofitFunding
5 Feb 2025
Episode 16 - Sherri Vance
Join us for an exciting episode of "So What's Next?" as host Jeremy Madore and co-host Kristen Smith sit down with Sherri Vance from Live Action Escapes, a family-run escape room in Worcester. Discover the evolution of escape rooms, how they stay relevant in a competitive market, and the unique experiences they offer. Sherri shares insights on the importance of collaboration among escape room owners, the immersive nature of their games, and tips for newcomers. Whether you're a seasoned escape room enthusiast or curious about trying one for the first time, this episode is packed with valuable information and fun anecdotes. Don't miss out on learning about the upcoming new location in Westborough and the creative themes that make Live Action Escape a must-visit destination!
#EscapeRoom #LiveActionEscape #Worcester #TeamBuilding #ImmersiveExperience #Podcast #SoWhatsNext #FamilyBusiness #Entertainment
22 Jan 2025
Episode 15 - Lauren Howe
In this episode of "So What's Next," hosts Jeremy Madore and Kristen Smith sit down with Lauren Howe, founder of empHoweredPR, to discuss the dynamic world of public relations and the importance of storytelling for brands. With over 20 years of experience in healthcare PR, Lauren shares her insights on how to give brands a voice and connect with their stakeholders, from customers to employees.
Discover how Lauren's journey led her to expand her consultancy into various sectors, including manufacturing and nonprofits, and learn about the unique challenges and rewards of running a boutique PR firm. She also emphasizes the significance of building strong relationships with clients and the impact of community support during challenging times.
Join us for an inspiring conversation about resilience, the power of community, and the art of effective communication in today's fast-paced world.
Public Relations, Empowered PR, Storytelling, Healthcare PR, Brand Voice, Community Support, Client Relationships, PR Consultancy, Marketing, Communication Strategies.
#PublicRelations #EmpoweredPR #Storytelling #HealthcarePR #BrandVoice #CommunitySupport #ClientRelationships #PRConsultancy #Marketing #CommunicationStrategies
8 Jan 2025
Episode 14 - Brandon Robbins
Join us for an inspiring episode of "So What's Next?" as host Jeremy Madore and co-host Kristen Smith sit down with Brandon Robbins, the Executive Director of Ginny's Helping Hand, a beloved nonprofit in Leominster. With over 45 years of dedicated service, Ginny's Helping Hand operates a vital food pantry and thrift store, striving to meet the basic needs of the local community.
In this episode, Brandon shares the impactful work being done at Ginny's, the growing need for food assistance in North Central Massachusetts, and how community support plays a crucial role in their mission. Discover how simple acts of kindness, volunteerism, and strategic partnerships are transforming lives and addressing food insecurity year-round.
Don't miss out on this insightful discussion about the importance of community-driven efforts and how you can contribute to making a difference!
Ginny's Helping Hand, food pantry, nonprofit, community service, food insecurity, Leominster, thrift store, volunteering, holiday assistance, North Central Massachusetts, giving back.
#GinnysHelpingHand #FoodPantry #CommunityService #Nonprofit #FoodInsecurity #Leominster #ThriftStore #Volunteer #GivingBack #SupportLocal #NonprofitOrganization
25 Dec 2024
Episode 13 - Thea Houghton
11 Dec 2024
Episode 12 - Kelly Kurtz and Jeff Turcotte
Real estate professionals Kelly Kurtz and Jeff Turcotte share their innovative approach to senior outreach, empowering older adults to navigate aging, downsizing, and estate planning with confidence.
26 Nov 2024
Episode 11 - Smith's Country Cheese
In this episode of "So What's Next?", we sit down with Allie Catlin, the owner of Smith's Country Cheese in Winchendon, Massachusetts. Allie shares her inspiring story of how she and her husband took a leap of faith and purchased the dairy farm, despite having no prior experience in the cheese-making industry. Key Takeaways: - Allie's transition from her previous career to becoming a cheese farmer - The challenges and rewards of running a family-owned dairy farm - The importance of vendor relationships and community support in the agricultural industry - Allie's vision for the future, including the potential expansion into ice cream production This episode offers a unique glimpse into the life of a modern-day dairy farmer and the resilience required to succeed in the ever-changing landscape of small-scale agriculture. Whether you're an aspiring entrepreneur or simply interested in the story behind your favorite cheese, this podcast is a must-listen. Smith's Country Cheese, Winchendon, Massachusetts, dairy farm, cheese-making, entrepreneurship, family business, agricultural industry, vendor relationships, community support, ice cream production, small-scale agriculture #SmithsCountryCheese #Winchendon #Massachusetts #DairyFarm #Cheesemaking #Entrepreneurship #FamilyBusiness #AgricultureIndustry #VendorRelationships #CommunitySupport #IceCreamProduction #SmallScaleAgriculture
13 Nov 2024
Episode 10 - Timea Godor
Join us as we dive into the inspiring story of Timea, the co-owner of Zen Yoga and Wellness. Learn how she and her business partners navigated the challenges of the pandemic to take over and revitalize this beloved community studio. Discover the diverse range of classes and programs they offer, from early morning workouts to gentle yoga and even kids' classes. Timea shares her passion for creating a welcoming, inclusive space where people can find not just physical fitness, but also mental and spiritual well-being.
Hear about Timea's journey balancing her real estate career with her dedication to the studio, and how she prioritizes self-care and boundary-setting to stay energized and present. Explore the studio's involvement in the local community, including organizing the annual Westminster Town Benefit Day, and their upcoming retreat to Sedona.
This episode is a must-watch for anyone interested in the power of yoga, wellness, and community-driven businesses. Get inspired by Timea's infectious enthusiasm and the vibrant, supportive atmosphere at Zen Yoga and Wellness.
#YogaStudio #WellnessJourney #CommunityBusiness #SelfCare #WorkLifeBalance #LocalCommunity #Sedona #Retreat
4 Nov 2024
Episode 9 - Stephanie Munoz
Join NXT Level Studio podcast hosts Kristen Smith and Danielle Downs as they explore the fashion industry with Stephanie Munoz; Creative Director, Designer and Stylist of Mpoze Fashion and Suited for Fashion.
Stephanie not only has a passion for luxury fashion but a huge heart for providing opportunities and educating young artists.
24 Oct 2024
Episode 8 - Collective Cannabis
Join hosts Jeremy Madore and Kristen Smith as they discuss the ever-evolving world of cannabis. Collective Premium Cannabis is making waves with its innovative approach and unwavering commitment to providing an exceptional customer experience. In a recent episode of the "So, What's Next?" podcast, we had the privilege of sitting down with Dave Gianetta, the CEO, and Justin Smith, the Purchasing and Strategic Partnerships Manager, to delve into the inner workings of this remarkable company.
2 Oct 2024
Episode 7 - Jim Bennet
Jeremy, Kristen, and Jim Bennet talk about Jim's career trajectory, and how he got into being a sports trainer. He sheds light on how he connects to the kids he works with, and how he advocates for them.
17 Sept 2024
Episode 6 - Sam Squailia
Jeremy, Kristen, and Fitchburg Mayor Sam Squailia have a sit-down and talk about the city, Sam's path to the Mayorship, her goals, and challenges.
3 Sept 2024
Episode 5 - Maria Milagros-Vazquez
Join Kristen and guest host Danielle as they talk to author, speaker, and coach Maria Milagros-Vazquez. They discuss growth, healing, and the undeniable power of loving yourself.
20 Aug 2024
Episode 4 - EVM Home Improvement
Jeremy and Kristen sit down with L.J. and Gabe of EVM Home Improvement and Painting. L.J. and Gabe talk about their initial career goals, and how they started their company, and of course, what's next.
7 Aug 2024
Episode 3 - Appleseed Personnel
Jeremy and Kristen speak with Anita and Maedon of Appleseed Personnel. They talk about networking, what brought them to the work, and what's changed in their business over the years.
23 Jul 2024
Episode 2 - Katie Wheldon
Join Jeremy and Kristen as they chat with Mortgage Expert and team lead, Katie Wheldon about life, hardship, and making big moves.
8 Jul 2024
Episode 1 - Jenna Mooney
Jenna Mooney joins us to talk about her journey to becoming a chiropractor and yoga instructor, in the first episode of our new podcast series.
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