Student Experience (SX) by Design is a podcast for anyone working in Higher Education, particularly staff and students with an interest or remit in Student Experience, Student Engagement and Student Voice. Hosted by Dr Bo Kelestyn, Associate Professor and Undergraduate Student Engagement Lead at the Warwick Business School, University of Warwick, this podcast explores the uses, affordances, and challenges of applying design thinking in HE, and designing meaningful and impactful SX.
Designing Together: a mindful pause when getting started
This short meditation led by Dr Bo Kelestyn is intended as a mindful pause when getting started with co-creation and exploring the Designing Together cards. Visit the Designing Together website (nd out more about) to find out more about the mindset and cards.
6 Oct 2023
Special Episode on AI: Yiran Xu
In this special episode I am joined by Yiran Xu (understanding the ethicality of AI), Doctoral Research at the Warwick Business School with the Information Systems Management & Analytics Group. Yiran's research is dedicated to understanding the ethicality of AI. As a member of the University of Warwick AI working group and investigator on the Warwick International Higher Education Academy (WIHEA) Future of Learning project (https://warwick.ac.uk/fac/cross_fac/academy/activities/learningcircles/future-of-learning/), Yiran shares her insights on the implications of AI for learning and student success.
13 Apr 2023
Season 1, Episode 5: Jeff Grabill
In this episode I am joined by Professor Jeff Grabill (https://www.leeds.ac.uk/dir-record/profiles/19808/professor-jeff-grabill), lead author of the book Design for Change in Higher Education (https://www.amazon.co.uk/Design-Change-Higher-Education-Grabill/dp/142144321X/ref=sr_1_1?crid=3U0SW8FDMG99&keywords=jeff+grabill&qid=1681300575&sprefix=jeff+grabill%2Caps%2C74&sr=8-1). Jeff is the Deputy Vice-Chancellor: Student Education at the University of Leeds. Prior to joining Leeds, Jeff was at Michigan State University where was one of his roles was to lead the Hub for Innovation in Learning and Technology, facilitating innovation in learning and educator professional development. Connect with Jeff on Twitter @Grabill and on LinkedIn (https://www.linkedin.com/in/jeff-grabill/)
Please also check out the call for papers in the special issue of the International Journal of Management and Applied Research (deadline 1st June 2023): Exploring people centred design in the context of curriculum and learning design in higher education (https://www.ijmar.org/cfp010.html) by the editots Dr Chrissi Nerantzi, Dr John Hammersley, Iria Lopez, University of Leeds.
13 Apr 2023
Season 1, Episode 4: Susie Wise
In this episode I am joined by Dr Susie Wise, author of Design for Belonging (https://www.designforbelonging.com/book). Susie is a design leader, coach, teacher at the Stanford d.school. She founded and directed the K12 Lab (https://dschool.stanford.edu/programs/k12-lab-network) at the d.school and co-created Liberatory Design (https://www.liberatorydesign.com/). Connect with Susie on Instagram @SusieBWise, on Twitter @SusieWise, and explore the Design for Belonging Toolkit (https://www.designforbelonging.com/toolkit) alongside other free resources on the website.
To find out more about Susie's book and other books in the series, check out the Stanford d.school guide series (https://dschool.stanford.edu/books). If you would like to find out more about John Powell, one of the Design for Belonging book heroes Susie mentions, check out the Othering & Belonging Institute (https://belonging.berkeley.edu).
13 Apr 2023
Season 1, Episode 3: Radka Newton
In this episode I am joined by Dr Radka Newton (https://www.lancaster.ac.uk/lums/people/radka-newton), education designer and Senior Teaching Fellow at the Department of Entrepreneurship and Strategy at the University of Lancaster. Radka co-founded the Service Design in Education and co-created the EduJam with Jean Mutton (https://www.linkedin.com/in/jeanmutton) and Katie Murrie (https://www.linkedin.com/in/katie-murrie). Connect with Radka on LinkedIn (https://www.linkedin.com/in/radkanewton/), explore the upcoming Service Design in Higher Education book (https://sd4he.co.uk) that Radka is the Chief Editor of, and check out Radka's the Good Place podcast (https://wp.lancs.ac.uk/designineducation/category/podcasts/).
To help you get started, Radka invites you to reach out to the Service Design in Education (https://www.sda.ac.uk/service-design-in-education/) community and explore the Inclusive Programme Review (https://livewarwickac-my.sharepoint.com/:b:/g/personal/u1772231_live_warwick_ac_uk/Ee-3LUTqb8lAlSqagPN7NOMBaAXyvXbmzJ6OxPFDxWjayg?e=rmuVwU). Radka also highly recommends Marc Fonteijn's Service Design Show (https://www.servicedesignshow.com/about/), Lou Downe's book called Good Services (https://www.amazon.co.uk/gp/product/9063695438/ref=sw_img_1?smid=A3P5ROKL5A1OLE&psc=1), and Yujia Huang and David Hands' book Design Thinking for New Business Contexts (https://link.springer.com/book/10.1007/978-3-030-94206-9).
13 Apr 2023
Season 1, Episode 2: Nikita Asnani
In this episode I am joined by Nikita Asnani, student researcher, project officer and lead, design thinking practitioner and facilitator We talked about the value of design, some of the challenges she came across when co-creating, and accessibility of design thinking. Connect with Nikita on LinkedIn (https://www.linkedin.com/in/nikita-asnani/), check out her website (https://nikitaasnani.wixsite.com/website), or listen to her podcast Snakes and Ladders (https://open.spotify.com/show/76l3K5sr2vSMdblS7O27u0?si=6588bdb49d1a49a2).
27 Jan 2023
Season 0, Episode 5: Larissa Kennedy
In this episode, Dr Kelestyn and Larissa Kennedy, president of the UK National Union of Students (NUS) 2020-22, discuss the connection between student activism, power and design thinking. This episode and season developed in partnership with Advance HE and was originally published here in Feb 2022: https://www.advance-he.ac.uk/knowledge-hub/tags/dr-bo-kelestyn
27 Jan 2023
Season 0, Episode 4: Dave Thomas
In episode four, Dr Kelestyn and Dr Dave S.P. Thomas, Senior Advisor at Advance HE explore the connection between design thinking, leadership and inclusivity, and the ways in which we need to go about building truly inclusive cultures and learning communities. This episode and season developed in partnership with Advance HE and was originally published here in Feb 2022: https://www.advance-he.ac.uk/knowledge-hub/tags/dr-bo-kelestyn
27 Jan 2023
Season 0, Episode 3: Anish Bagga
In episode three Dr Kelestyn speaks with Anish Bagga, the founder of Unitu, an award-winning online platform that helps universities and student unions to collect and analyse student feedback in real time. This episode and season developed in partnership with Advance HE and was originally published here in Feb 2022: https://www.advance-he.ac.uk/knowledge-hub/tags/dr-bo-kelestyn
27 Jan 2023
Season 0, Episode 2: Luke Netherclift
In episode two Dr Kelestyn speaks with Luke Netherclift, a Warwick graduate, former work innovation fellow, Warwick Secret Challenge facilitator and trainer, entrepreneur and co-founder of Let's Level Up, an education startup focused on building the next generation of skilled professionals. This episode and season developed in partnership with Advance HE and was originally published here in Feb 2022: https://www.advance-he.ac.uk/knowledge-hub/tags/dr-bo-kelestyn
27 Jan 2023
Season 0, Episode 1: Introduction to the Season and the Warwick Secret Challenge
In this introductory episode, Dr Kelestyn talks about the overall series and shares how the University of Warwick has been leveraging design thinking for student engagement and student voice. This episode and season developed in partnership with Advance HE and was originally published here in Feb 2022: https://www.advance-he.ac.uk/knowledge-hub/tags/dr-bo-kelestyn
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