Hey creative small business owners! Are you ready to improve your client experience and stop working do darn hard in the backend of your business? You’re going to want to listen in. I’m talking about all things client experience and systems and automation for service-based business owners. On this podcast we talk about how to create an incredible client experience, work less and live more, because I'm guessing you didn't start a business to work nights and weekends right?
If you haven't met me yet, I'm Amy Pearson, Dubsado expert. I'm all about making things easier and simpler so you can get out of the overwhelm and enjoy your business again.
Ready to work less, make more, and WOW clients? Let’s do this!
The #1 Thing That Will Save You 10+ Hours a Week (It’s Not What You Think)
Send us a text Think working harder—or hiring help—is the only way to get your time back? Think again. In this episode, I’m sharing the real key to saving 10+ hours a week in your business (and spoiler: it’s not hustle or headcount—it’s clarity). We’ll talk about why mapping your process matters more than any fancy automation, how clarity helps you spot bottlenecks and wasted energy, and the simple shifts that make your systems actually work for you. I’ll share real client stories—from a jewe...
20 Oct 2025
How A Simple Email Automation Ends Most W9 Headaches
Send us a text Your inbox shouldn’t implode with W-9 requests every December. We walk through a tiny, high‑leverage automation that sends clients your W9 at exactly the right moment and keeps that info easy to find all year. If you’ve ever re-sent W-9 forms in a week, this workflow will feel like a breath of fresh air. First, set up a single source of truth: a shared Google Drive or Dropbox folder with your current, signed W9. Then plug that link into Dubsado’s “after contract signed” ...
13 Oct 2025
EP 13: From Frazzled Freelancer to Calm CEO: Why a Done‑For‑You CRM Before the Holidays Changes Everything
Send us a text The leaves didn’t show up for our annual color ride, and that strange, seasonless moment became the perfect mirror for what so many creatives feel right now: the holidays are sprinting toward us, and the business isn’t ready. We talk candidly about what “not ready” really looks like—manual replies, scattered notes, contract chasing, late‑night admin—and why the real cost isn’t just time, but the energy and confidence you forfeit week after week. I share the shift I see when cr...
6 Oct 2025
Set these three automations and watch your leads turn into bookings while you sip your first coffee
Send us a text Leads shouldn’t have to wait while your coffee brews. We break down three simple CRM upgrades that turn curiosity into booked clients with less stress and more consistency: instant lead replies that build trust, automatic follow-ups that respect busy lives, and ready-to-book proposals that collapse the gap between “great call” and “paid.” First, we show how an instant reply does more than say “got it.” It sets expectations, adds warmth, and shares a helpful resource that answe...
29 Sept 2025
EP. 11 Stop Believing You're Disorganized: It's Your Systems That Need Fixing
Send us a text Ever caught yourself thinking "I'm just disorganized" or "I'm bad at follow-through" in your creative business? That negative self-talk stops today. As a client experience strategist who once believed those same lies about myself, I'm here to reveal the game-changing truth: it's not you—it's your systems. Creative entrepreneurs everywhere are burning out trying to manually manage every aspect of their client experience. You're writing the same emails from scratch, losing track...
22 Sept 2025
EP 10: Busting the Myth: Automation Actually Makes Your Business More Human
Send us a text Forget everything you thought you knew about automation—it's time to bust the biggest myth holding back your creative business. Most entrepreneurs resist automating their client communications because they worry it will make them seem robotic or impersonal. The truth? When done right, automation actually makes your business feel more human, not less. Consider this startling statistic: 78% of wedding couples book with the first vendor who responds—not the one with the prettiest...
16 Dec 2024
6 Mistakes I See Creative Entrepreneurs Make With Dubsado That Cost Them Hours a WeekUntitled Episode
Amy Gould exposes the 6 costly mistakes creative entrepreneurs make with Dubsado, revealing how automation and systemization can eliminate time-draining issues.
1 Nov 2024
EP 8: The Beginner's Guide to Dubsado
Send us a textIn today's episode of Systems for Creatives, I'm thrilled to introduce you to my favorite client management system. I can’t wait for you to hear about how this system has transformed the way I, and many other creative entrepreneurs, run our businesses–in this Beginner’s Guide to Dubsado! As someone who regularly sets up Dubsado for creative business owners, I break down all the key features that make this platform so powerful - from lead capture forms and automated workflow...
21 Oct 2024
EP 7: Boost Your Client Bookings: Mastering Lead Management for Creative Entrepreneurs
Send us a textUnlock the secrets to transforming your lead management process and watch your client bookings soar. Ever wondered how a simple, structured approach can prevent valuable leads from slipping through the cracks? Join me, Amy Gould, on the Systems for Creatives podcast as I unravel effective strategies for creative entrepreneurs to streamline their operations. Discover the power of having a written roadmap, crafting personalized client experiences through templated emails, and sett...
10 Oct 2024
EP 6: How to Protect Your Energy as an Entrepreneur by Using a Client Scheduler
Send us a textEver wondered how to preserve your energy while managing a bustling business? If you're working one-on-one with clients, you could save time and energy, by using a client scheduler.Discover the secret of crafting an ideal calendar that not only boosts your productivity but also sets you free from the draining effects of constant task-switching. We unravel the strategy behind designating specific days for client interactions and others for focused work, inspired by insights from ...
30 Sept 2024
EP 5: Effective Onboarding: Strategies That'll Save You Hours Every Week
Send us a textDoes your client onboarding process feel haphazard and take a ton of time? Grab a cup of coffee and let's chat about ways to streamline it and take the drudgery out of it, so you can get back to serving your clients.In this episode, we're doing a deep dive into the significance of client onboarding for business success. I'll discuss how to streamline your onboarding process without adding extra workload.I'll also explain how to plan and optimize your onboarding process with prac...
9 Sept 2024
EP 4: Unlock the Full Potential of Your Creative Business with a CRM
Send us a textReady to revolutionize how you manage your creative business? This episode promises to help you find the perfect moment for integrating a CRM into your business, even if you're just starting out. Discover why adopting a CRM early can be a game-changer, streamlining client management and preventing future chaos. We'll walk you through what a CRM is, its pivotal role in consolidating client information, managing online contracts, proposals, and payments, and automating key tasks l...
26 Oct 2023
EP 3: Not Automating Your Business is Costing You More Than You Think
Send us a textListen, I know as a creative entrepreneur it's super easy to put off automating your business to get client work done, handle other day-to-day tasks, or chase a shiny object. (I'm so guilty of this! In fact, I've been putting off doing some automation upgrades in my own business... now that I've told you all that, I'm going to have to get after it.) However, I'm here to encourage you to consider the costs of not automating your business. There's a lot more than just the obvious....
19 Oct 2023
EP 2: How a CRM Can Help Scale Your Business Without Burn Out
Send us a textIf you're still operating with the same systems and processes that you used when you start your business, it might be time to re-think things if you'd like to scale your business. Especially if you find yourself doing a ton of admin work instead of the things that light you up and inspire you as a creative entrepreneur. (AKA the thing you started your business to do in the first place.)It might seem silly, to you think that a software can help you grow your business, but hear me...
11 Oct 2023
EP 1: Welcome to the Systems for Creatives Podcast with Amy Gould
Send us a textWelcome to the Systems for Creatives Podcast with Amy Gould. I'm really excited about this episode and I can't wait to dive right into everything that I've learned in the last three years of helping creative business owners to systemize and automate their businesses so they can work less, make more and wow clients.Before I dive into the awesome content that I've got planned, I wanted to tell you a little about me, my vision for this podcast and what you can expect from it.Who am...
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