From Colleague to Supervisor: Navigating the Leadership Transition
When someone moves from colleague to supervisor, that new leader quickly discovers it changes more than their title; it reshapes relationships, responsibilities, and expectations.
In this episode, Heather Fay from the Greater Roanoke SBDC in Virginia talks about her journey from being a business advisor to becoming the director of the entrepreneurialsupport center, and of the lessons she learned along the way on how to effectively make this transition and build a high-performing team.
3 Sept 2026
Building a Scorecard That Drives Performance
Entrepreneurial support organizations have a lot of data. But collecting and reporting data does not necessarily improve performance. The real challenge is identifying the measures that matter, setting targets to meet goals, and presenting theinformation in a way that helps people know where they stand and what they need to do next.
In this episode, Mandula Thrimanne and Patricia Madrzyk of the Georgia SBDC discuss how their organization redesigned performance expectations and its dashboard to ensure they meet their intended outcomes and how they use qualitative client feedback to understand the why behind their numbers. Because, as the saying goes, “What gets measured, gets done.”
25 Jul 2026
Designing a Scalable Capital Center for Advisor Success
This conversation with Scott Rogalski, the Deputy Director of the Northern California SBDC, covers building capital access advising skills and incorporating fintech tools to help advisors navigate the funding ecosystem and support clients in successfully obtaining financing.
16 Jul 2026
From Reports to Results: Making Performance Data Useful
This conversation with Mike Brooks, the Associate StateDirector of the Alabama SBDC explores how leaders of entrepreneurial support organizations can use analysis of their program’s past performance to understand strengths and gaps, make smarter management decisions, and identifyopportunities for improvement and growth. Past performance data is not just a reporting requirement; it is a management tool.
13 Jun 2026
Using Tech Tools to Streamline Client Intake and Attribution
In this episode, Aaron Phelps from the NorCal SBDC,discusses how their entrepreneurial support organization has used technology tools to improve the customer experience through streamlining the client intake process and build its credibility with key stakeholders through increased impact data.
10 Jun 2026
Funding the Mission: Working with Corporate Partners
This conversation with Mike Daniel, Director of the Orange County/Inland Empire SBDC and Kyle Hensel, Director of Continuing Education of the Georgia SBDC, explores how leaders of entrepreneurial support organizations can strategically position their organizations to attract corporate funding, build mutually beneficial partnerships, and manage the practical and political realities that come with non-governmental funding.
3 Jun 2026
Getting Earmarks
Lora Brown, Director, Maryland Small Business Programs and SBDC State Director, joins this episode of TA to discuss how leaders of entrepreneurial support organizations can strategically position their organizations to obtain legislator-directed funding, frequently referred to as earmarks.
This conversation with Sonya Smith, the State Director of theNew York SBDC network, explores how leaders of entrepreneurial support organizations can build a culture of accountability and results through recognizing and celebrating the accomplishments of team members.
22 May 2026
From Deputy to Director
Bryan Greenwood, the State Director of the Louisiana SBDC and Sonya Smith, New York SBDC State Director, join this episode of TA Intel to discuss their journey from being a deputy director of a multi-unit entrepreneurial support network to leading a statewide consortium of centers.
8 May 2026
More Than a Checklist: Using Baldrige to Run a Better ESO
The guests in this podcast talk about how the National Institute of Standards and Technology Baldrige Excellence Program model was used as the basis for the accreditation standards in the SBDC program and how the Baldrige model is one that may help all entrepreneurial support organizations to be more effective.
10 Apr 2026
Managing Match 101
Shawn Thompson, a federal grants management specialist, joins TA Intel to talk about match – those funds that are required to obtain federal grant awards. In this episode Shawn explains what is match, how to use match to acquire federal grants, and tips on how to manage match. This is the first of three episodes on matching funds for federal grants.
10 Apr 2026
Benchmarking Performance Data
Mike Daniel, the director of the Orange County/Inland Empire SBDC, joins TA Intel to talk about various ways to use benchmarking to strengthen operations and improve performance.
1 Apr 2026
Accreditation Review Reflections - North Dakota SBDC
Tiffany Ford, the State Director of the North Dakota SBDC reflects on the 2025 accreditation review of the North Dakota SBDC network.
31 Mar 2026
From Center Director to Network Director
Andy Donahue of the Minnesota SBDC and Tony Schultz from the Nebraska SBDC discuss how they transitioned from leading an individual, regionally-focused entrepreneurial support center to a statewide network of such centers.
3 Mar 2026
Accreditation Review Reflections - Wisconsin SBDC
Gina Ferraro, the State Director of the Wisconsin SBDC, joins Christian Conroy of TA Advisors to reflect on the 2025 accreditation review of the Wisconsin SBDC network.
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