by Tavolo Consulting LLC
From support to success and beyond - we talk with the people and companies building the future of customer experience. Presented by Tavolo Consulting.
Language
🇺🇲
Publishing Since
2/17/2025
Email Addresses
1 available
Phone Numbers
0 available
April 30, 2025
Join host Jordan Hooker and Karen Chao, Chief Product Officer at Flowspace, as Karen shares about her journey in product management, the integration of AI in product development, and the evolving landscape of customer experience. They discuss the importance of partnerships between product and support teams, the future of work with AI, and how to foster a culture of excellence within organizations. Karen shares valuable insights for new leaders and emphasizes the importance of taking ownership of one's career and professional growth. Want to connect with Karen? Find her on LinkedIn: https://www.linkedin.com/in/karen1chao/ Want to learn more about Flowspace? Visit https://flow.space/ Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
April 22, 2025
Join host Jordan Hooker and Andrew Carothers, a true veteran and thought leader in the world of Customer Experience (CX). Andrew is a CCXP certified CX executive and a founding member of Cisco System’s groundbreaking CX function. Join us as Andrew shares his wealth of knowledge and experience, diving into critical topics that are shaping the future of how businesses interact with their customers. In this episode, you'll learn about: The Power of AI in CX: Discover practical applications of Artificial Intelligence to enhance customer journeys and drive better outcomes. Andrew shares his perspective, drawing from his experience at Cisco. Human Connection in a Digital World: Explore strategies for maintaining a personal and empathetic touch in an increasingly digital-first environment. Effective Leadership and Team Motivation: Gain valuable insights into leading and inspiring CX teams to achieve excellence. Building the Digital-First Experience Customers Want: Understand the key elements of creating seamless, intuitive, and engaging digital experiences that meet and exceed customer expectations. Want to connect with Andrew? Find him on LinkedIn: https://www.linkedin.com/in/andrew-carothers/ Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
April 15, 2025
Join host Jordan Hooker and Luke Jamieson, CX Evangelist at Operata and globally recognized thought leader in customer experience, as they discuss the future of contact centers and CX. Want to connect with Luke? Find him on LinkedIn: https://www.linkedin.com/in/luke-jamieson/ Learn more about Luke? Check out https://www.lukejamieson.live/ Find out more about Operata: https://operata.com/ Want to connect with Jordan Hooker? Find him on LinkedIn: https://www.linkedin.com/in/jordanhooker Table Service is presented by Tavolo Consulting. Hosted by Jordan Hooker. Music by Epidemic Sound.
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at [email protected] for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.
