Table Service

About Table Service

From support to success and beyond - we talk with the people and companies building the future of customer experience. Presented by Tavolo Consulting.

Publisher

Tavolo Consulting LLC

Category

business

Language

en

Explicit

No

First episode

17 Feb 2025

Latest episode

18 Dec 2025

Latest episodes

28 episodes in the feed.

1. 

   18 Dec 2025

   Building the next generation of support leaders with Shmuel Saklad (Table Service 208)

   Jordan Hooker interviews Shmuel Saklad about cultivating excellence in customer support and identifying/developing future leaders, offering insights for building strong support teams.

2. 

   3 Dec 2025

   Empathy, context, and continuous improvement with Karen Lam (Table Service 207)

   Jordan Hooker interviews Karen Lam, Director of Customer Support at Top Hat, about empathy, context, AI growth, and continuous improvement in customer support.

3. 

   22 Oct 2025

   Playbooks for modern leaders with Ty Givens (Table Service 206)

   CX Collective CEO Ty Givens shares her leadership playbooks with host Jordan Hooker, discussing team management, AI's impact on customer support, and empowering women in leadership, in this interview.

Who has been a guest on Table Service

Names identified in recent episode analyses. Showing up to five guests.

• Shmuel Saklad
• Karen Lam
• Ty Givens
• Stephen Wood
• Kevin Zyskowski

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

403

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

3 ratings

Podcast Authority Score: 56 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

86

Social presence

0

YouTube

66

Engagement

0

Contact Table Service

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Table Service