Tales from Planet Customer Experience

About Tales from Planet Customer Experience

Join us as we share stories (both good and bad) about experiences we have had as customers - from airlines to grocery stores and everywhere in between!

Publisher

Brian Bruner

Category

business

Language

en

Explicit

No

First episode

11 Feb 2022

Latest episode

26 Jan 2026

Latest episodes

29 episodes in the feed.

1. 

   26 Jan 2026

   Ep029 - Feeling Frustration From Phone Fixes

   Join us as Dilyana and Brian talk about having to explain your issues over and over again - and how frustrating that is for customers!

2. 

   15 Sept 2025

   Ep 028 - Glucose, Massages, and Food Trucks

   Join us as we discuss a number of different stories - from glucose monitors to massages to food trucks! What do these have in common? Why great customer experience stories of course! Take a listen with us!

3. 

   22 Aug 2025

   Ep 027 - Executives wiping down the bathroom?

   Join us as we visit with our friend Vance Morris as he shares some great insights he's learned, including observing a Ritz Carlton executive wiping the bathroom down to ensure more people ensure the experience is clean and pristine!

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

4.9 / 5

8 ratings

Spotify

5.0 / 5

1 ratings

Contact Tales from Planet Customer Experience

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.