Welcome to "Talking Shop", powered by Retail Sector. We go behind the scenes of the ever-evolving retail industry, bringing you intimate conversations with the sector's luminaries and high-achievers. Every week, we navigate the challenges, celebrate the triumphs, and dissect the strategies that shape the world of retail. Whether you're a seasoned executive or a budding entrepreneur, Talking Shop offers invaluable insights to help you stay ahead. Tune in and level up your business acumen.

Talking Shop by Retail Sector
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Podcast Overview
Welcome to "Talking Shop", powered by Retail Sector. We go behind the scenes of the ever-evolving retail industry, bringing you intimate conversations with the sector's luminaries and high-achievers. Every week, we navigate the challenges, celebrate the triumphs, and dissect the strategies that shape the world of retail. Whether you're a seasoned executive or a budding entrepreneur, Talking Shop offers invaluable insights to help you stay ahead. Tune in and level up your business acumen.
Language
🇺🇲
Publishing Since
9/14/2023
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Recent Episodes

June 25, 2026
Beyond the visibility exercise: Sammy Allanson on winning regional retail growth
On this episode of Talking Shop, we are joined by Sammy Allanson, Client Partner Lead for the North of England at business change and transformation specialist Sullivan & Stanley. We break down why the North is one of the UK’s most critical retail growth engines - and why conquering it requires deep local credibility rather than superficial corporate visibility exercises. We look at Sullivan & Stanley's latest research to dissect the massive "value gap" in retail transformation, exploring how to tell if a project is creating genuine commercial value or just generating frantic internal activity. We also discuss why nostalgia isn't enough to save struggling high-street staples, and the practical changes retail bosses need to make tomorrow morning to escape the constant cycle of operational firefighting.

June 18, 2026
The dark funnel: Nikki Baird on how LLMs are disrupting retail data
On this episode of Talking Shop, we are joined by Nikki Baird, Vice President of Strategy and Product at Aptos. Nikki has spent decades separating technology hype from real-world consumer behavior. Today, we delve into the emergence of the "dark funnel" and how LLMs like ChatGPT are disrupting traditional retail search pipelines, breaking retail media networks, and forcing retailers to their re-evaluate product landing page. We also discuss why AI adoption is hitting a wall because foundational data integration is still broken, how to transition high-turnover staff away from traditional cash registers into mobile sales-enablement tools, and where the smartest retail IT leaders are reallocating their budgets for the second half of 2026 to ensure real ROI instead of just firefighting.

June 11, 2026
Resisting the trend cycle: how &SONS scales on timeless design
On this episode of Talking Shop we are joined by Phil James, founder and Creative Director of the contemporary heritage clothing brand &SONS. Phil began his career behind the lens as a commercial advertising photographer, working with global brands to hone a distinct visual language. But in 2016, he decided to step out from behind the camera to build a brand of his own. Today, we’re discussing what it means to approach the fashion industry as a self-taught outsider, and the reality of moving from a world where you control the final visual image to one dictated by physical supply chains. We also delve into how &SONS is navigating a tough trading environment with soaring production costs, how to resist the pressure to chase short-term trends, and the actual operational difference between managing a transactional customer base and fostering a true global community.
136 total episodes available
Recent guests on Talking Shop by Retail Sector
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Jonathan Simmons
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Becky Lombardo
Guest
Claire Barber
Guest
Stephen McDermid
Guest
Susannah Schofield
Guest
Queenie Lo
Guest
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Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is Talking Shop by Retail Sector?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 7 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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