Podcast thumbnail for Tech Talks LATAM

Tech Talks LATAM

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by Fred Serpa

3 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇸🇦

Podcast Overview

Tech Talks LATAM es una nueva serie de podcasts que se centran en charlas de tecnología sobre los temas que a usted más le interesan: ética de la IA, enrutamiento predictivo, bots, innovaciones a las soluciones de Genesys y mucho más... y en tan solo 20 minutos.

Language

🇪🇸

Publishing Since

3/11/2021

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Recent Episodes

Episode thumbnail for S1 Ep. 3 Experiencia del cliente y diferenciación competitiva

September 29, 2021

S1 Ep. 3 Experiencia del cliente y diferenciación competitiva

En este episodio de Tech Talks Latam Sebastian Menutti de Frost & Sullivan habla sobre el nuevo normal y las mega tendencias del futuro dela experiencia del cliente.

Episode thumbnail for S1 Ep. 2 BPO's y las oportunidades del Nuevo Normal

June 17, 2021

S1 Ep. 2 BPO's y las oportunidades del Nuevo Normal

En este encuentro hablaremos acerca de cómo los BPOs tuvieron que adaptarse a diversos retos generados por el distanciamiento social, las nuevas regulaciones y las cuarentenas y cuáles son las Nuevas Oportunidades que genera la Transformación Digital impulsada por la pandemia. Para eso Juan Manuel González nos propone hacer un análisis de las principales tendencias, retos y oportunidades que atraviesan la agenda de los BPOs y que marcarán el ritmo de la dinámica competitiva en los próximos años.

Episode thumbnail for S1 Ep. 1 El Poder de las posibilidades: El primer CX Cloud Marketplace

March 11, 2021

S1 Ep. 1 El Poder de las posibilidades: El primer CX Cloud Marketplace

En este podcast  vamos a hablar de “ECOSISTEMAS DE EXPERIENCIA” una comunidad de soluciones, productos, organizaciones e individuos que interactúan entre sí en torno a las necesidades del mercado.

3 total episodes available

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Frequently asked questions

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What is Tech Talks LATAM?

Tech Talks LATAM es una nueva serie de podcasts que se centran en charlas de tecnología sobre los temas que a usted más le interesan: ética de la IA, enrutamiento predictivo, bots, innovaciones a las soluciones de Genesys y mucho más... y en tan solo 20 minutos.

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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