TECH TALKS WITH GRACE
Claim This Podcastby Grace M
Podcast Overview
<p>Demystifying technology in business. Technology broken down into its components and explained.</p>
Language
🇺🇲
Publishing Since
1/25/2026
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Recent Episodes
May 25, 2026
Tech Talks with Grace — E18: Delivery Systems (Build a Delivery Workflow That Works Every Time)
Intake fills the pipeline—but delivery is where your firm earns trust and proves it deserves to grow. In Episode 18, Grace breaks down the three delivery failure patterns and the three non negotiables that make delivery repeatable: required steps, clear ownership + timing, and reduced variability with defined exceptions.
May 18, 2026
Tech Talks with Grace — E17: CRM Stages (Design Stages That Match Real Workflow)
If no one can explain what changed when a case moved stages, your CRM isn’t operational—it’s decorative. In Episode 17, Grace shows how to design CRM stages that represent real movement (handoffs, decision points, and client communication triggers), even when your firm runs a dual-system setup.
May 11, 2026
Tech Talks with Grace — E16: CRM Excellence (Make Your CRM the Operational Heart of the Firm)
If your “real work” lives in inboxes, chats, and sticky notes, your CRM isn’t operational—it’s just storage. In Episode 16, Grace explains what it takes to make your CRM the operational heart of your law firm: stages that match reality, consistent fields, predictable follow up, clear ownership, and clean data that holds over time.
20 total episodes available
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- What is TECH TALKS WITH GRACE?
<p>Demystifying technology in business. Technology broken down into its components and explained.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
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