Prepare to be amazed by the groundbreaking changes in the Foodservice, Hospitality, and Retail industries! TechBytes, hosted by the renowned F&B technology expert Rob Grimes, is your go-to podcast for the latest innovations and trends. With a fresh perspective, TechBytes brings insightful conversations with thought-leaders, introduces innovative ideas, and uncovers global trends to help you grow your business. Don't miss this opportunity to stay ahead and transform your industry. Brought to you by the IFBTA. (https://www.ifbta.org/)
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In this special TechBytes Industry Spotlight, Rob Grimes sits down with Noah Glass, Founder and CEO of Olo, to explore the next evolution of restaurant commerce. Noah shares the vision behind the new Olo app, connecting restaurants with a network of more than 40 million guest accounts while creating more personalized experiences and new opportunities for restaurant discovery. They tackle one of the industry’s biggest questions, “Who owns the guest?”, examine why 70% of first-time restaurant guests never return, and look ahead to AI-powered agentic commerce. It’s a fascinating conversation about data, loyalty, hospitality, profitability, and the future of restaurants.
1 Sept 2026
Tech Meets Hospitality at FSTEC 2026
In this TechBytes Event Spotlight, Rob Grimes welcomes Emily Nordee-Rogers, Head of Content for Informa Connect’s restaurant and foodservice conferences for a preview of FSTEC 2026, coming to the Gaylord Texan from September 23–25. They explore how restaurant technology conversations are shifting from AI hype toward real-world ROI, data strategy, operational efficiency, and balancing automation with human hospitality. Emily also previews FSTEC’s educational sessions, Marketplace, new Intelligence Stage, industry-leading suppliers, and keynote speakers. From AI and voice technology to economics and customer experience, this episode explores the trends and solutions restaurant leaders should be watching as they prepare for what’s next.
25 Aug 2026
Inside London’s Hospitality Tech Expo 2026
In this TechBytes event spotlight, Rob Grimes welcomes George Brophy, Portfolio Director of the Hospitality Tech Expo, for a preview of the September 29–30 event at ExCeL London. Now part of the expanded Food Service Industry Expo, the event brings together eight shows, approximately 600 exhibitors, and innovations spanning AI, automation, restaurants, hotels, cafés, retail, packaging, and more. George previews the speakers, networking, technology, and experiences attendees can expect—and breaks news about the event’s planned 2027 expansion to Miami and a growing focus on stadium technology. It’s your inside look at where global foodservice innovation is heading next.
Who has been a guest on TechBytes Podcast
Names identified in recent episode analyses. Showing up to five guests.
Patrick Yearout
John Hart
Dawn Gillis
Ken Ogami
Jay Spears
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