A podcast for innovation leaders who implement technology solutions under real-world pressure — with limited time, resources, and a clear business goal. Each episode explores how companies streamline processes, run AI pilots, and make better use of data — based on actual projects, not theory.
If you're leading R&D, operations, or digital transformation and prefer practical insights over hype — tune in to Technauts.
Every company has people who simply know what to do, even though it isn't written in any procedure. As long as they're around, processes run smoothly. How much actually depends on them comes to light with every vacation, every audit, every move to another role — and it hits hardest when someone hands in their notice.
Many companies react on reflex: employees get told to write down what they know. And that's exactly where the next problem starts.
Writing knowledge down doesn't protect it by itself. A few weeks later there's a binder of procedures, and with it a sense of control. That sense rarely has any backing in reality, and the company only finds out when a crisis hits.
So how do you protect employee knowledge, so your company's continuity doesn't hang on one person? How do you identify the knowledge that stops processes when it's missing? And how do you decide what to write down, what to automate, and what to grow in a second person? That's what we look at in this episode.
Chapters:
00:00 Intro
01:03 Key person risk: why processes depend on single people
04:51 Is writing down procedures enough
09:47 Two kinds of knowledge and how to keep each
13:32 An employee working their notice: what you can save in four weeks
18:50 Knowledge retention is a process, not a one-off project
20:11 From debt to asset
21:22 Outro
Mentioned in this episode:
🔷 Our conversation with Robert Grelowski of JPB System, whose shift handover notebooks we cite in the episode — https://inwedo.com/blog/factory-of-the-future-digitizing-a-production-plant/
🔷 Polaris, our internal quality standard for projects, described in a free ebook — https://inwedo.com/ebook-polaris-it-quality-standard/
🔷 Book a call about extracting knowledge before someone leaves — https://inwedo.com/contact/
22 Apr 2026
Why Excel is the most expensive system in your organization
TransAlta lost $24 million from a single copy-paste error in a spreadsheet. More than 20 years of research shows that 88–94% of operational spreadsheets contain similar errors — baked into the structure and invisible to the people who built them.
Excel is usually the first tool you reach for when you need to calculate, compare, or track something. The problem starts when it becomes your company's operating system: processes that were meant to live in a spreadsheet temporarily end up staying for years, and the whole thing depends on one person who knows it inside out.
This episode looks at what really goes into the cost of running on Excel, what risks it creates, why companies wait so long to change, and how to figure out which processes to move first.
Get the free AI assistant for process inventory.
If you want to go deeper into a specific process, reach out (https://inwedo.com/contact/). A 30-minute conversation is where we start — enough to understand your situation and figure out the next steps.
18 Feb 2026
Polaris: A quality framework that keeps IT delivery predictable
Most IT teams have good practices. The problem is they stick to them when there's time — and deadline pressure does the rest.
In this episode, we talk about how we built Polaris at Inwedo — an internal quality standard for software delivery.
Polaris came out of an uncomfortable finding during our ISO certification audit: our results depended more on who was on the project than on how we worked as a company. So we built a framework that doesn't impose a process — it gives teams a way to assess where they actually stand and decide what to change.
If you manage IT projects or build technical teams, you'll find a concrete starting point here — not another theory about quality culture.
📥 Free ebook with the full framework, audit guide, and real project examples 👉 https://inwedo.com/ebook-polaris-it-quality-standard/ (https://inwedo.com/ebook-polaris-it-quality-standard/)
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
4,302
Score snapshot 15 Sept 2025
Spotify
5.0 / 5
8 ratings
Podcast Authority Score: 49 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
34
Social presence
91
YouTube
82
Engagement
32
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