Tell Me Exactly is a Priority Dispatch Corp. podcast developed by our team of Protocol Experts. We cover Emergency Communications Center management, industry best practices, and tell you exactly what you need to know to be your best self in public safety.
Meridith sits down with Williamson County Emergency Communications in Texas to discuss their journey to becoming a Triple ACE Accredited center. From the decision to pursue accreditation to overcoming challenges, celebrating milestones, and driving continuous improvement, they share the highs and lows of their journey as well as lessons learned along the way.
14 Sept 2026
Protocol 41: New Updates for Callers in Crisis
This month, for Suicide Prevention Awareness Month, Meridith sits down with Darren Judd to explore the latest updates to Protocol 41: Callers in Crisis and discuss how it helps Emergency Dispatchers support suicidal callers. Tune in to hear why these changes matter for agencies, Emergency Dispatchers, and callers in crisis.
Listen to Jim Marshall talk about the creation of Protocol 41 here. (https://open.spotify.com/episode/1l4WnqxYUT6gE0meDrSrNe)
Learn more about Protocol 41 and activating it for your agency here. (https://www.prioritydispatch.net/en/caller-in-crisis)
24 Aug 2026
Everything You Need to Know About the Proposal for Change Process
In this episode of Tell Me Exactly, Meridith sits down with Bryon Schultz to break down the PFC process from start to finish. Learn who can submit a PFC, how submissions are reviewed and implemented, what makes a strong proposal, and how agencies can play an active role in protocol evolution. Whether you're new to the process or looking to make a bigger impact, this episode delivers the practical guidance you need to get started.
Submit a Proposal for Change Here (https://www.emergencydispatch.org/what-we-do/proposal-for-change).
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
19 ratings
Spotify
5.0 / 5
21 ratings
Podcast Authority Score: 46 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
64
Social presence
0
YouTube
0
Engagement
71
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