Terms of Service

About Terms of Service

Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience. Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all. Crafted as post shift conversations - listen in as we talk some sh*t, learn a bit, highlight unique perspectives and empower community action together. After all, this is the industry as it should be heard and its on your terms.

Publisher

Terms of Service Podcast

Category

arts · arts · comedy

Language

en

Explicit

Yes

First episode

31 Dec 2020

Latest episode

27 May 2026

Latest episodes

1 of 80 episodes have a transcript.

1. 

   27 May 2026TRANSCRIPT

   The Architecture of Affection: Building a Culture of Support at Cariño

   Host Alex Blumberg interviews Chef and Owner Norman Fenton about building a culture of support and radical ambition at Cariño, a Latin American culinary sanctuary.

2. 

   15 May 2026

   The 'I Cook For' Benefit at The Four Seasons Chicago [LIVE]

   Send us Fan Mail And just in time for the National Restaurant Association descending upon Chicago - we are thrilled to highlight the inspiring work of our partners at Chicago Chefs Cook during their incredible work of gathering top leaders within the hospitality industry to raise money for five incredible causes at the 2nd Annual 'I Cook For' Benefit at The Four Seasons Chicago. Throughout this episode we explored protections for our industry, food insecurity, agriculture, heritage and ...

3. 

   15 Jan 2026

   Conscious Hospitality: Leadership, Accountability and the Human Cost of Service.

   Send us a text New year, same us. We have been on a bit of a hiatus as we have been navigating new cultural realities and showing up in real time for our communities. In this fresh episode of Terms of Service Podcast, we sit with hospitality leader Eric Schuster for a grounded and necessary conversation on conscious hospitality - not as a trend or talking point, but as a leadership responsibility rooted in accountability, awareness, and care. This dialogue explores what happens wh...

Inside a recent episode

The Architecture of Affection: Building a Culture of Support at Cariño

Published 27 May 2026 · Transcript excerpt

[…] Yeah. Right? So that's typically... The standard. The standard. Exactly. Well, I mean, it's on us. You know, if we want to be, you know, on the forefront of change, the industry, change in the industry here in Chicago, just as a high caliber restaurant in the direction that we want to go, you know, we have to make that conscious decision that, you know, right now we're in a changing of the guard, right? Like, you know, the people that we looked up to as chefs are now becoming, you know, old. And I'm not saying, oh, they're still in their kitchens doing their thing, rocking their thing, but there's going to become a change in momentum. […]

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

680

Score snapshot 15 Sept 2025

Apple Podcasts (US)

4.8 / 5

42 ratings

Spotify

4.7 / 5

14 ratings

Podcast Authority Score: 69 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

80

Social presence

0

YouTube

66

Engagement

77

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

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