The 21CP Pod features candid conversations about the present and future of law enforcement. Each episode brings perspectives from our partners and affiliates on the challenges, innovations, and leadership decisions shaping 21st century policing.
Produced by 21CP Solutions, LLC, with theme music composed by Rachel McCullough of Black Cat Habitat.
Beyond the Final Whistle: Leadership Lessons from FIFA World Cup 2026
This past summer, Philadelphia hosted six FIFA World Cup matches, a 39-day free fan festival, and the full weight of FIFA's security expectations, all while keeping the city running. In this episode, host Deborah Spence sits down with three people who lived that experience from the inside. Lauren Lambrugo, Chief Operating Officer of Philadelphia Soccer 2026, was at the center of it all: venues, fan experience, logistics, partnerships, and security. She's joined by Maurice Classen, a consultan...
12 Aug 2026
Bringing Data Discipline to Jail Operations, with Virginia Ryan
Jails are often the least visible parts of the justice system, yet the stakes of getting jail operations wrong are enormous: over-detention lawsuits, costly settlements, and real harm to the people held longer than the law allows. In this episode, 21CP sits down with consultant Virginia Ryan, whose background in sheriff's office data and analytics gave her a front-row seat to the gaps most agencies don't have the bandwidth to name, let alone fix. We talk about what those gaps actually look li...
15 Jul 2026
Recruiting Smarter, Not Louder: Research-Driven Police Recruitment with Sensis LE
Recruitment remains one of the toughest challenges in law enforcement, but the audience of potential recruits may be far larger than most agencies assume. In this episode, host Deborah Spence talks with President Jose Villa and Senior Account Director Dallas Thompson of Sensis about their national "Call to Serve" research, a survey of more than a thousand job seekers exploring how the public perceives policing careers and what actually moves people to apply. The conversation covers why nearly...
8 Jun 2026
You Can't Solve Everything Alone, with Michel Moore
What happens when police stop trying to solve every problem alone and start building the partnerships that actually make communities safer? In this episode of the 21CP Pod, we sit down with Michel Moore, the 57th Chief of the Los Angeles Police Department and 21CP senior advisor, for a candid conversation about collaboration, mental health response, and what it takes to plan security for the biggest sporting event on the planet. Michel draws on his four decades at the LAPD, including nearly s...
14 Apr 2026
When Crisis Hits: Communication and Community Trust, with Connection Point
In this episode, Dr. Eric Kowalczyk, CEO of ConnectionPoint, and Deborah Spence, Director of Business Development at 21CP Solutions, sit down to tackle one of the most pressing challenges facing public safety today: the growing gap between operational preparedness and public communication. Drawing on decades of combined experience in law enforcement consulting, crisis communications, and federal policy, Eric and Deborah discuss why silence in an emergency is no longer acceptable, why most age...
18 Mar 2026
Leading Through Change: Lessons from 30 Years in Law Enforcement. with Terri Wilfong
What does it really take to lead a police department through meaningful, lasting reform? In this episode of the 21CP Pod, we sit down with Terri Wilfong, veteran law enforcement leader, 21CP consultant, and former Chief of Police in Greenville, South Carolina, for a candid conversation about leadership, culture change, and what it means to serve both your department and your community. Terry draws on three decades of experience across multiple agencies, including the Jefferson County Sheriff'...
22 Jan 2026
Building Bridges: Labor-Management Relations in Modern Policing with Sean Smoot
In this episode, we sit down with Sean Smoot, 21CP Managing Partner and a veteran of both police labor and leadership roles. Sean talks about why the relationship between police chiefs and union leaders is one of the most critical factors in building effective law enforcement agencies. He walks us through what strong labor-management partnerships actually look like, explaining how collaboration between these two sides creates healthier organizations, better outcomes for officers, and more eff...
18 Dec 2025
Strategic Plans that Actually Work, with Nola Joyce
In this episode, we sit down with Nola Joyce, 21CP Partner and a veteran organizational development expert. Discover how Nola's innovative approach, inspired by community development models, can help law enforcement agencies create a strategic plan in just 8 hours. She walks us through the Theory of Change methodology, explaining how starting with your desired outcome and working backward creates plans that are actually implemented rather than gathering dust on a shelf. We explore the unique ...
23 Oct 2025
Ten Years Later: The Lasting Impact of the President's Task Force on 21st Century Policing
Recorded live at the 2025 IACP Annual Conference, this special episode of The 21CP Pod revisits the legacy of the President’s Task Force on 21st Century Policing. A decade after its release, Task Force members Roberto Villaseñor, Ronald Davis, Laurie Robinson, Charles Ramsey, and Sean Smoot reflect on the recommendations that have stood the test of time, the changes they’ve seen across the profession, and the work that still lies ahead.
15 Oct 2025
Swatting: A Conversation with Ron Davis and Terry Gainer
In this episode, Partner Ron Davis and Associate Consultant Terry Gainer discuss swatting—the dangerous practice of making false emergency reports to trigger high-intensity police responses. Drawing on decades of leadership at the local, state, and federal level, Ron and Terry explore why these incidents are so dangerous and why preparation can mean the difference between tragedy and a safe resolution.
15 Oct 2025
A Conversation with Roberto "Taz" Villaseñor
In a special shot podcast, 21CP founding partner Roberto Villaseñor reflects on the 10th anniversary of the President's Task Force on 21st Century Policing—where he served as a Task Force member—and the founding of 21CP itself. Hear his perspective on some of the most interesting work he's done with 21CP and how he would rethink his approach to being a police officer if he had it all to do all over again.
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