The ActivateCX™ Podcast

About The ActivateCX™ Podcast

Join Frank Rogers on The ActivateCX™ Podcast, your resource for demystifying, clarifying, and providing guidance around AI, CXM, and the modern Cloud Contact Center. In this Podcast series, Frank interviews Thought Leaders, Unpacks critical AI & CX technology, and addresses the leading Experience topics of the day. #cx #customerexperience #ai #ex #cxm #contactcenter #salesstrategy

Publisher

Frank Rogers

Category

business · technology

Language

en

Explicit

No

First episode

24 Sept 2023

Latest episode

11 May 2025

Latest episodes

45 episodes in the feed.

1. 

   11 May 2025

   How Brands are using AI to Keep Customers

   Learn how AI Conversations Improve CX: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Maja Shaefer (CEO and Founder of Zowie.AI)! Together Frank and Maja dive into the world of Conversational AI and more directly how ChatBots are improving customer experience, boosting your sales and lighting up customer support performance. Maja also addresses common concerns about bringing AI int...

2. 

   20 Apr 2025

   Use these 3 Tech Tools to make Money with AI

   Learn more the 3 AI Solutions to improve business Profitability and Sustainability: https://activateCX.arroyo360.com/ai ---- Want to improve customer experience, learn how AI contact center solutions can help? In this video, we interview Kolin Koehl (CPO at ObserveAI)! Together Frank and Kolin dive into the world of the 3 main AI tools for improving customer experience as a means to boosting your sales and customer support performance. Kolin also addresses common concerns about b...

3. 

   20 Apr 2025

   How to become more Profitable with AI

   Learn how to take action with AI to improve Profitability and Sustainability: https://activateCX.arroyo360.com/ai ---- Learn how "AI Contact Center Solutions" like Conversational Intelligence, Agent Assist, Conversational AI and Others can accelerate that process of improving Customer Experience? In this video, Frank Rogers unpacks 5 AI Methods that will boost your sales and customer support performance. Frank addresses how these AI strategies are transformational and achievable ...

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

122,772

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

3 ratings

Spotify

5.0 / 5

3 ratings

Podcast Authority Score: 61 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

63

Social presence

0

YouTube

86

Engagement

60

Contact The ActivateCX™ Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.