Starting supervised contact can feel overwhelming, especially when you're not sure what to expect.
In this six-part introductory series, the Holding Hands team walks parents through the key stages of the contact journey, including intake assessments, child familiarisation sessions, preparing for a first visit, understanding visit reports, and seeing contact through a child's eyes. Along the way, the team shares practical information, answers common questions, and explains how children are supported throughout the process.
Designed for parents entering supervised contact, this series aims to make the unfamiliar feel a little more familiar while keeping children at the centre of the conversation.
Welcome to contact.
In this episode, Jakki and Ben introduce the Holding Hands approach to supervised contact and explain how children and families are supported throughout the contact journey. They discuss the steps involved in getting started, answer some common questions, and share insights into how contact visits are designed to help children feel safe, comfortable, and supported.
A great first listen for parents who are new to supervised contact and wondering what happens next.
20 Jun 2026
episode two: understanding children’s experience of contact
Children and adults often experience contact very differently.
In this episode, Jakki, Sam and Natalie explore some of the thoughts, feelings, and experiences children may have before, during, and after contact visits. Drawing on their experience supporting children and families in the post-separation space, they discuss why understanding a child's perspective is so important and how parents can better support children throughout the contact journey.
A thoughtful conversation for anyone wanting to better understand contact through a child's eyes.
20 Jun 2026
episode three: what to expect from your intake assessment
Before contact visits begin, it is important for contact services to understand the needs of the children and families they support.
In this episode, Jakki and Sam explain what happens during an intake assessment and why these conversations play such an important role in preparing children for contact. From understanding family circumstances to learning about a child's interests, strengths, and support needs, intake assessments help lay the foundation for positive contact experiences.
A practical introduction to the first step in the Holding Hands contact journey.
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