About The Art of Patient Communication with Dr Kritika Mehra
In this podcast series, Dr Kritika Mehra explores the essential skills every healthcare professional needs to connect with their patients effectively, from empathetic listening and compassionately delivering difficult news to breaking down complex medical jargon into understandable language.
Join Kritika as she uncovers practical strategies, share inspiring stories, and bring expert insights that will transform your patient interactions.
The Art of Patient Communication—where better communication means better care.
Dr Kritika Mehra and Dr Jimmi Patel get personal about the messy reality of buying and building their own dental practice. From the fear of a 30-40% revenue drop eighteen months into ownership, to years spent trapped in "survival mode" doing everything themselves, they unpack how that hustle-hard mindset quietly capped their growth and burned them out. They also dig into the often-misunderstood concept of EBOC (earnings before owner's compensation), why working on the business matters as much as working in it, and what finally gave them permission to let go of control, trust their team, and take a Monday off. A candid, no-filter conversation about the true cost of small-business survival instinct.
28 Aug 2026
The Window of Tolerance with Jimmi Patel
In this episode, Kritika and Jimmi delve into the transformative psychological concept of the 'window of tolerance', originally developed by Dr Dan Siegel. They explore why seemingly irrational patients or colleagues suddenly flip from calm to emotional and how understanding the three zones of arousal can fundamentally shift your clinical approach. Jimmi shares personal reflections on his own journey with high-performance burnout and the physical toll of narrow emotional windows. Plus insights on self-regulation, recognising patient triggers, and maintaining professional sanity in high-pressure environments.
23 Jul 2026
Building and Safeguarding Trust with Jimmi Patel
Dr. Kritika Mehra and Dr. Jimmi Patel sit down to deconstruct the most vital yet intangible element of healthcare: trust. Jimmi shares personal anecdotes, from a transformative trip to the osteopath to a surprising lesson learned at an appliance store - to illustrate why trust is rooted in process adherence rather than guaranteed outcomes. The discussion dives deep into the "internal layer" of trust, emphasising that a clinician’s confidence in their own competency is the foundation for patient security. We explore the difficult reality of delivering bad news, the necessity of transparency when admitting a lack of experience, and the counterintuitive strategy of building trust by letting unsatisfied patients go. This conversation is relevant for practitioners looking to cultivate authentic, long-term connections through honesty, humility, and the compounding power of time.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Spotify
5.0 / 5
2 ratings
Podcast Authority Score: 15 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
16
Social presence
0
YouTube
0
Engagement
32
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