The Business Culture Podcast Series seeks to engage and learn from business leaders across various industries and cultures. We listen to their stories and how they overcame various challenges towards building their world-class organisational cultures. The Business Culture Podcast is powered by the RCA Group.
Good Good, Bad Break: The Callaway Collapse | Business Culture Podcast
One ad. Six days. Hundreds of millions in enterprise value gone.
In August 2026, a sixty-second commercial from YouTube golf giant Good Good — meant as a comedic parody — depicted co-founder Garrett Clark shoving pro golfer Alexis Miestowski to the ground over a new Callaway driver. What followed wasn't a bad news cycle. It was total structural collapse: a PGA Tour title sponsorship dropped, a Golf Channel series cancelled, national retail shelf space pulled, and a multi-year manufacturing partnership terminated — all within a week.
In this episode of the Business Culture Podcast, we run a full forensic autopsy on the breakdown: how a deeply integrated, omnichannel partnership turned a single creative misstep into a chain reaction across four industries, why Callaway's own "approved" ad reveals a governance failure hiding behind compliance, and why secondary stakeholders — not the primary partners — are always first to pull the plug.
We also pull in a contrasting case: Pepsi's 2017 Kendall Jenner ad crisis, a viral misstep that looked nearly identical on the surface but stayed contained. The difference wasn't the severity of the mistake — it was how many other companies had quietly been made dependent on it not failing.
Finally, we lay out the four-phase Restorative Crisis Framework RCA Group believes could have saved the Good Good–Callaway partnership without compromising anyone's values — and what it means for any executive building a high-growth alliance with a creator brand.
In this episode:
The creator-economy blueprint that made Good Good x Callaway the model partnership of 2023–2026
The 60-second ad and the six-day domino effect that followed
Four lessons in modern corporate governance
The Pepsi Precedent: why Good Good's crisis spread and Pepsi's didn't
RCA Group's Restorative Crisis Framework — the alternative playbook
About the Business Culture PodcastEvery episode, we take one remarkable business story and mine it for the lessons that actually matter — the ones about culture, about people, about the invisible architecture that separates a company that grows from a company that lasts.
Brought to you by the RCA Group. Define. Educate. Measure.🌐 rcaconsulting.biz
17 Aug 2026
Decoding Adrian Gore’s 4 Principles of Exponential Impact
This Business Culture Podcast episode, titled "Decoding Adrian Gore’s 4 Principles of Exponential Impact," breaks down the key strategies from Adrian Gore’s book, The Four Principles. Join host [cite: Host Name] as they explore Gore's concept of how some individuals can achieve dramatically greater impact than others, despite having similar resources.
The episode examines the human brain's evolutionary biases toward linear thinking and risk aversion, and how Gore's principles can counteract these innate tendencies. The four core principles discussed are:
The Pareto Tail: Focusing on high-impact, non-linear activities that drive disproportionate results.
Disciplined Optimism: Embracing a positive outlook as a strategic advantage while maintaining realistic judgment.
Declared Goals: The power of setting clear, ambitious, and widely shared objectives to create accountability and fuel action.
Focused Urgency: Cultivating a mindset of focused, efficient action to make tangible progress.
Listen now to learn how to apply these principles to your daily life and leadership, and start making a measurable, exponential impact. Discover the behavioural science-backed methods Adrian Gore has used to build a global health and behaviour powerhouse. Tune in for practical tips and examples of how to override evolutionary biases and unlock your potential for transformative influence.
11 Aug 2026
Plato Coffee: The Origin Story
Two brothers. A shipping container in Irene. A coffee shop named after a Greek philosopher. Six years later, Platō Coffee has 130+ stores, its own roastery, bakery, and academy — and a London launch on the way. On this episode, we take a fresh look at the rise of Platō through the lens of the philosopher they named it after, and unpack eight lessons for anyone building a business that has to deliver the same promise in more than one place.
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Mark Wernich
Jonathan Menteath
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Jeff Clause
Damian Wrigley
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