Scaling a business is messy and chaotic and the human side of business often feels this chaos most intensely. This show is all about navigating the chaos of scale and fixing the human stuff that breaks, bends, and strains in the process.
S2E7. Make It About The Business, Not The Politics - The Chaos of Scale
Every growing business will experience politics, tension, and interpersonal drama. The problem isn’t that people disagree—it’s when decisions start being driven by alliances, self-preservation, and turf wars instead of what’s best for the business. In this episode of The Chaos of Scale, Andy Golding explores why politics naturally emerge as organisations grow, how ambiguity fuels self-serving decision-making, and what leaders can do to keep teams focused on outcomes instead of agendas....
18 May 2026
S2E6. Explosive vs Expansive Problem Solving - The Chaos of Scale
When pressure hits and problems land thud, who do you become? In this episode of The Chaos of Scale, Andy Golding dives into a pattern that quietly shapes culture, trust, and momentum inside scaling businesses: explosive vs expansive problem solving. Most of us don't think we're explosively reactive… until the Slack notifications are flying, deadlines are slipping, and tension spikes. That’s where the difference between shrinking the room and expanding possibility becomes crystal clear...
4 May 2026
S2E5. Take Care Of Yourself - The Chaos of Scale
What if the most powerful thing you could say to your team… is just four simple words? In this episode of The Chaos of Scale, Andy unpacks why “take care of yourself” is anything but a throwaway line. Inside fast-moving, high-pressure environments, it’s easy to slip into constantly pushing through tiredness, illness, and exhaustion—until burnout quietly takes hold. Drawing from a deeply personal burnout experience, Andy explores how leaders can create cultures where people actually feel safe ...
20 Apr 2026
S2E4. How to 'Meeting' Better - The Chaos of Scale
How many of your meetings actually need to exist… and how many are just… there? In this episode of The Chaos of Scale, Andy Golding takes aim at one of the biggest hidden drains on time, energy, and momentum in scaling companies: meetings. The weeklies, the standups, the “quick syncs” that somehow multiply until your calendar looks like a failed game of Tetris. This isn’t just a rant—it’s a rethink. We unpack why recurring meetings quietly kill productivity, how they introduce “delay dr...
6 Apr 2026
S2E3. The Art of Bottomlining - The Chaos of Scale
If your inbox is full of 40-slide decks no one has time to read… this episode is for you. In this episode of The Chaos of Scale, Andy Golding breaks down one of the most underrated leadership skills in growing organizations: the art of bottomlining. Because as companies scale, attention becomes the scarcest resource in the business. And when leaders are drowning in decisions, noise, and endless context, clarity becomes a superpower. Andy explores why we default to long documents and sprawling...
23 Mar 2026
S2E2. Be There or Own the Distraction - The Chaos of Scale
Multitasking is a myth—and pretending otherwise might be quietly damaging your culture. In this episode of The Chaos of Scale, Andy Golding tackles a workplace behavior that slowly erodes respect, trust, and productivity: showing up to conversations distracted. Whether it’s typing emails during meetings, glancing at Slack messages, or trying to juggle multiple conversations at once, the reality is simple—no one can truly multitask. And when we try, we usually end up doing everything poorly. &...
9 Mar 2026
S2E1. Raise The Floor - The Chaos of Scale
What if scaling your business isn’t about raising the roof—but about raising the floor? The Season 2 premiere of The Chaos of Scale, unpacks one of the most overlooked strategic mistakes in growing organizations: chasing big wins while ignoring the fundamentals that make consistent performance possible. Inspired by the idea that our average days matter more than our best days, this episode explores why improving your baseline—your processes, decision-making clarity, ownership, and standards—c...
19 Jan 2026
Ep.10 Decompress relentlessly - The Chaos of Scale
In the chaos of scale, stopping can feel like failure. Switching off feels indulgent. Rest feels like something you haven’t earned yet. In this episode, we're challenging the hustle narrative head-on and making the case for something both simple and deeply uncomfortable: decompressing relentlessly. Drawing from personal burnout, lived experience, and the reality of high-pressure scale-ups, Andy explores why exhaustion isn’t a badge of honour, why you can’t sprint a marathon, and why rest isn’...
5 Jan 2026
Ep. 9 Cancel Noise Intentionally - The Chaos of Scale
Notifications. Banners. Pings. Recurring meetings. All of it adding noise to an already clanging environment. This episode of The Chaos of Scale, makes the case for canceling noise intentionally — not to work less, but to work better. To create space for focus, deep work, and just a little bit of breathing room in busy scale-ups where everything feels urgent and everyone needs something from you. Andy shares why she declines recurring meetings, runs with zero notifications, and owns her own c...
15 Dec 2025
Ep. 8. Build Your Urgency Immunity - The Chaos of Scale
Life inside a scale-up can feel like living inside a never-ending fire drill. Every ping feels existential. Every email feels critical. Every request feels like it needed to be done yesterday. But here’s the truth: when everything is urgent, nothing actually is. This episode breaks down the chaos-inducing cycle of reactive urgency — and why building your urgency immunity is essential for staying sane, staying effective, and staying human at scale. You’ll learn how to spot real urgency versus ...
1 Dec 2025
Ep.7 Are We a Team or a Family - The Chaos of Scale
As startups grow, a familiar tension creeps in: Are we building a family… or a team? In this episode, we dive into one of the most romanticised — and misunderstood — ideas in company culture. The early-stage “family vibe” feels warm, loyal, scrappy, all-in. But as we scale, needs shift. Roles shift. Expectations shift. And the family analogy? It starts to crack. This episode explores why high-performing sports teams — intentional, accountable, built for impact — offer a far healthier blueprin...
17 Nov 2025
Ep.6 What Are You Optimizing For? - The Chaos of Scale
In the whirlwind of a scaling business, it’s easy to default to “just get it done.” But fast doesn’t always mean effective — and done doesn’t always mean done properly. This episode unpacks the deceptively simple question: “What are we optimizing for?” Whether it’s speed, quality, connection, or experience — the answer changes everything about how you plan, work, lead, and collaborate. From customer calls and website reviews to team communication, Andy shares stories that reveal how clarity o...
3 Nov 2025
Ep. 5 The 'Ick' of Process - The Chaos of Scale
The 'Ick' of Process As your business grows, structure and formality become necessary—but they can also make your team squirm. That ick of process? It’s real. In this episode, Andy Golding explores how to balance the need for structure with the freedom that fuels creativity. From sales teams struggling with CRMs to overwhelmed comms departments learning to say “no,” we unpack the uncomfortable, essential shift from scrappy startup to scalable clarity. You’ll learn why process doesn’t have to ...
20 Oct 2025
Ep. 4 Own Your Human - The Chaos of Scale
Scaling is messy, and in the noise of deadlines and milestones it’s easy to forget that behind every role is a whole person. In this episode of The Chaos of Scale, Andy Golding unpacks the fourth guiding principle—Own Your Human. From sleepless nights to sick kids, life always shows up at work. When we acknowledge it instead of hiding it, we unlock trust, connection, and long-term resilience. Vulnerability might feel uncomfortable at first, but it creates the kind of culture where people feel...
6 Oct 2025
Ep. 3 Lean on Kindness - The Chaos of Scale
In fast-growing teams, pressure is constant—so set the tone with kindness. In this episode of The Chaos of Scale, Andy Golding explores “Lean on Kindness” as a practical, powerful operating principle for leaders and teams. Learn how kindness creates safety for hard conversations, fuels better decisions under pressure, and builds the long-term resilience your team and organization need to thrive. Andy shares real moments, mistakes, and simple shifts you can make today—from how to respond when ...
22 Sept 2025
Ep 2. Beware the Curse of Knowledge - The Chaos of Scale
Welcome to The Chaos of Scale, the podcast dedicated to helping scaling businesses navigate the human side of growth. Hosted by Andy Golding, this show provides practical guidance for leaders dealing with the unique challenges that emerge when companies grow rapidly. In this episode, we explore the second of four essential Guiding Principles: Beware the Curse of Knowledge. Learn why what seems obvious to you is often completely unclear to others, and how this cognitive bias creates communicat...
31 Aug 2025
Ep. 1 Pause For Quality - The Chaos of Scale
The Chaos of Scale: Episode 1 - Pause For Quality Welcome to The Chaos of Scale, the podcast dedicated to helping scaling businesses navigate the human side of growth. Hosted by Andy Golding, this show provides practical guidance for leaders dealing with the unique challenges that emerge when companies grow rapidly. In this inaugural episode, we introduce the first of four essential Guiding Principles: Pause For Quality. Discover why the instinct to respond quickly often backfires in scaling ...
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