Welcome to Recruitment TV, powered by The Recruitment Network™.
Your destination for the conversations, insights and stories shaping the future of recruitment.
On this channel, we go behind the scenes with recruitment leaders, agency founders, industry experts and innovators to uncover the strategies, technology, processes and mindsets driving high-performing recruitment businesses.
What separates high-performing recruitment businesses from the rest? It starts with the people you hire, how you develop them and how consistently they deliver results.
In this episode of RecruitmentTV, James Osborne is joined by Dom Waters, Managing Partner at Paul Waters Associates, to discuss how recruitment businesses can improve sales performance, hire better recruiters and get more out of their existing teams.
They cover:
Hiring the right recruiters: Why a great CV and a strong interview don't always translate into sales performance.
High-performing recruitment teams: The behaviours, habits and consistency that separate top billers from average performers.
Recruitment sales performance: How to identify underperforming recruiters and understand what's holding them back.
AI in recruitment: Why AI should help recruiters become more productive, not replace the human relationships that win business.
Recruiter training and development: How to work out whether someone needs better training or whether they're simply not suited to the role.
Recruitment hiring mistakes: How sales assessments can help businesses avoid costly bad hires.
The future of recruitment: Why human connection, trust and proactive sales skills matter more than ever.
Dom also explains how the SPQ Gold sales assessment helps recruitment businesses understand people's sales behaviours, identify potential and make better hiring decisions.
This is the first episode in our High Performance series, exploring how recruitment businesses can get more from their people, improve productivity and build stronger, more profitable teams.
About Dom Waters
Dom Waters is Managing Partner at Paul Walters Associates, helping businesses make better hiring decisions and avoid costly recruitment mistakes through sales assessments and behavioural profiling.
Find out more about Paul Walters Associates and the SPQ Gold assessment by connecting with Dom on LinkedIn.
Subscribe to RecruitmentTV for more conversations with recruitment business owners, industry experts and leaders on recruitment growth, sales performance, AI and the future of the industry.
#Recruitment #RecruitmentTV #RecruitmentSales #RecruitmentAgency #HighPerformance
15 Oct 2026
How to Build a More Profitable Recruitment Business with AI
What separates the most profitable recruitment businesses from the rest? And how can recruitment leaders use AI to grow, improve margins and stay ahead of the competition?
In this episode of Recruitment TV, James Osborne and Gordon Stoddart bring the Superagency series to a close, sharing what they've learned from working with recruitment business owners and leaders across the industry.
They explore what the best recruitment agencies are doing differently, from improving profitability and focusing on the right metrics to using AI to streamline operations and build stronger client relationships.
In this episode, we cover:
How to build a more profitable recruitment business and improve GP-to-profit conversion
The four key traits of a Superagency: leadership, focus, operational clarity and commercial discipline
How recruitment businesses can use AI and automation to reduce admin and improve efficiency
Why focusing on the right data and KPIs can transform business decisions
How to win better recruitment clients by becoming a strategic partner, not just a supplier
Why underperforming consultants are one of the biggest drains on profitability
How to use AI agents to automate workflows and generate new opportunities
What recruitment leaders need to do to build resilient, high-performing agencies
James and Gordon also discuss why doing fewer things well, getting the basics right and focusing on what genuinely drives profit can make the difference between a recruitment business that survives and one that thrives.
This episode wraps up the Superagency series and looks ahead to the next Recruitment TV series: High Performance, exploring what it takes to develop better recruiters, stronger leaders and more commercially successful recruitment businesses.
About Recruitment TV
Recruitment TV, from The Recruitment Network (TRN), brings together recruitment leaders, business owners and industry experts to explore recruitment business growth, strategy, technology, AI, profitability and performance.
Subscribe for more conversations, practical insights and ideas to help your recruitment business grow.
#Recruitment #RecruitmentBusiness #ArtificialIntelligence
7 Oct 2026
Building New Revenue Streams: How Recruitment Agencies Can Win More Contingent Workforce Business
How can recruitment agencies move beyond traditional recruitment and build deeper, more valuable relationships with their clients?
In this episode of Recruitment TV’s Superagency series, James Osborne is joined by Christian Clark and Adam Caines, co-founders of Upplft, to explore how recruitment businesses can use technology, data and contingent workforce management to create new service lines, recurring revenue and stronger client relationships.
The conversation explores how recruitment agencies can move from simply asking clients “have you got any vacancies?” to having strategic conversations around workforce planning, spend, compliance, productivity and business performance.
They discuss:
• Why the contingent workforce is still a major opportunity for recruitment businesses
• How technology can help agencies offer managed service and MSP-style solutions
• How recruitment companies can create new recurring revenue streams
• Why agencies need to get closer to procurement, finance and the C-suite
• How to identify opportunities within a client's contingent workforce
• The role of data, reporting and real-time workforce insights
• Statement of Work (SOW) and the wider contingent workforce opportunity
• How recruitment businesses can work with multiple suppliers while managing the wider ecosystem
• How AI and automation can remove administrative work and allow recruiters to focus on relationships
• Why the recruitment agency of the future will look more like a professional services business
• How smaller recruitment businesses can compete by offering broader, solution-led services
As James and the Uplift team discuss, the future of recruitment isn't simply about filling jobs. It's about solving business problems, becoming a trusted advisor and creating deeper, longer-term partnerships with clients.
📺 Subscribe to Recruitment TV for more episodes exploring the ideas, strategies and businesses shaping the future of recruitment.
#Recruitment #RecruitmentAgency #ContingentWorkforce #RecruitmentTechnology #Superagency #AI #RecruitmentBusiness #MSP #WorkforceManagement #RecruitmentTV
Who has been a guest on The Recruitment Network Podcast
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Neil Carberry
Bilal Khan
Elliott Manning
Richard Jackson
Michelle Kilcar
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Spotify
5.0 / 5
13 ratings
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