Welcome to Trust & Safety Mavericks. On this podcast, you'll listen to topics related to trust and safety, identity, location technology, privacy, and the mobile experience. You will hear insights shared by experts from marketplaces, shared economy, delivery, and gaming app industries. The content is a mix of webinars we participate in, interviews and fireside chats with some of the most well-known names in the Trust & Safety space.
The show is hosted by Andre Ferraz, CEO and co-founder at Incognia. Visit Incognia at www.incognia.com (www.incognia.com).
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
The Real Full Stack: People, Processes, Technology, Data
"What's your tech stack look like?"
It's a common question, but maybe not the right one. After all, it's not all about the technology.
If you’re not also leveraging the right blend of people, processes and data, the tech will make minimal impact.
In this episode, Kyle Caldwell from M&T Bank and André Ferraz from Incognia break down the common mistakes that organizations make when designing their fraud prevention strategies and share their top recommendations for mastering this juggling act.
What you'll learn about:
- Designing efficient teams and processes
- The data and tech you need to fight fraud effectively
- Tradeoffs between building vs buying
- The importance of testing new solutions quickly
- Ideal traits for a fraud fighter
Learn more about Incognia at incognia.com (http://incognia.com/)
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
8 May 2024
Scam Stopper: Seller and buyer verification on P2P marketplaces
P2P marketplaces have become big targets for scammers. How can you catch these fraudulent buyers and sellers before they ever join your platform?
In this episode, experts from Vinted, Reverb, and Incognia talk about this challenge and how you can improve verification on your platform.
This episode features:
- Holly Sandberg, Director, Trust & Safety @ Reverb
- Arūnas Umbrasas, Director of Data Science & Analytics, Trust and Safety @ Vinted
- Joe Midtlyng, Director of Enterprise Accounts @ Incognia
Their conversation covers topics like:
- Toughest challenges in user verification today
- Picking the right verification signals for your marketplace
- New challenges introduced by Generative AI
- Best practices for effective verification
Learn more about Incognia at incognia.com (http://incognia.com/)
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
5 Mar 2024
Stopping Courier & Driver Fraud on Delivery Platforms
Driver and courier fraud are a major challenge for delivery platforms today. In this episode, 3 industry experts dig into the leading challenges with driver/courier fraud and discuss best practices for solving them.
This episode features:
- Eduardo Pires, Incognia, Global Head of Industry for Food Delivery and Ride Hailing
- Felipe Cerqueira, Rappi, Global Head of Courier Operations
- Shawn Colpitts, Just Eat Takeaway.com, Senior Fraud Investigator
Their conversation covers topics like:
- Most common types of driver fraud right now
- Best practices for responding to bad behavior and violations
- Balancing fraud prevention with ensuring driver supply
- How to prevent ban evasion and account sharing
- The tools used by driver fraudsters
Connect with Eduardo Pires on LinkedIn (https://www.linkedin.com/in/eduardo-a-pires/).
Learn more about Incognia at incognia.com (http://incognia.com/)
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
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