Two Facet is podcast done by Juncal González (Product Designer) and Matt Mikulski (Product Manager)
It's a recording of their talks about the philosophy of product development and how each role sees it from their perspective.
Customer Feedback Tools Breakdown: Sorting the Best to the Rest in Our Tiered Ranking
When gathering feedback from your users, do you have any preferred method? User Interviews, Online Reviews, NPS, Forms… there are so many tools out there!
In this episode we dive into the world of customer feedback discussing, comparing and ranking the most popular methods. Tune in for a fun chat on what works, what doesn't, and some surprises along the way!
Learn when to use different tools and tricks!
Hear real life stories about our past experiences
Find out how to mix different feedback tools for success!
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Do you like what we do?
You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet
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We invite you to continue the conversation and give us feedback!
Twitter: @TwoFacetPodcast
Email: twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Music: Sunlight by Lightblow
8 Nov 2023
Design Dilemma: High-Fidelity or not? When and why should we create concept designs
What is the role of the high fidelity prototypes when crafting Digital Products? Do we always need them?
We don’t have a clear answer but in this episode we debate the purpose, risks and pitfalls of this type of prototypes, as well as concept designs.
Choosing the design approach is a strategic decision that can be influenced by stakeholders, the stage of the project and the purpose we have when building our design artefact.
Join us for this episode where we put prototypes in question and try to answer the design dilemma: High-fidelity or not?
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Do you like what we do?
You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet
·······················································
We invite you to continue the conversation and give us feedback!
Twitter: @TwoFacetPodcast
Email: twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Music: Sunlight by Lightblow
3 May 2023
Unlocking the secrets of user interviews: a guide for non-researchers
Talking with your users is always worth it. Spending just an hour with them could save you months of building something no one wants. Plus, you might validate your genius and get killer ideas for improvement!
In this episode we delve into the topic of user interviews and why they are so important in the process of building digital products.
We discuss the value of talking to customers and the benefits it can bring in terms of:
· Saving time
· Avoiding wasted resources
· Gaining insights that can help improve the development process
We know not everyone has a background in research or has access to big research resources, but this shouldn't be an excuse for not conducting user interviews ;) There are plenty of materials and books out there, such as The Mom Test, which provide simple techniques that can help anyone conduct effective interviews.
While there are principles and tips that can guide the process, we believe that the more interviews one conducts, the better they become at it. Here we share our own experiences of conducting interviews, including the challenges we faced and the lessons we learned along the way.
Tune in for practical advice on how to structure and prepare for interviews, including the importance of having clear research questions and avoiding false positives. We also discuss some of the most common problems that can occur during interviews and offer suggestions on how to avoid or overcome them.
Overall, this episode is a valuable resource for anyone looking to improve their skills in conducting user interviews and gain insights that can inform the development of digital products
Get out there and talk to your users! It's not as scary as it sounds and could make all the difference :)
·······················································
Do you like what we do?
You can buy us a coffee 🤗 ☕ http://ko-fi.com/twofacet
·······················································
We invite you to continue the conversation and give us feedback!
Twitter: @TwoFacetPodcast
Email: twofacetpodcast@gmail.com
Hosts: Juncal González, Matt Mikulski
Music: Sunlight by Lightblow
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